Cisco Systems SPA525G2 manual Using the Cisco Attendant Console

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Getting Started	1
Getting Started
Using the Cisco Attendant Console

•To use a Bluetooth headset, make sure your headset is powered on. Press Headset on your phone (or, if supported, press Answer on your Bluetooth headset twice) and dial the number to place a call. Press Answer on your Bluetooth headset to answer a ringing call. See the user documentation for your Bluetooth headset for more information.

Switching Between the Handset, Headset, and

Speakerphone

Any of these audio devices can be used during a call. Only one device can be used at a time. The handset can be on the hook when using the speaker or headset function.

To switch from the handset to the speaker, press Speaker and place the handset back on the hook.

To switch from the speakerphone to a headset, press Headset.

To switch from the speaker to the handset, pick up the handset.

To switch from the headset to the speakerphone, press Speaker.

Using the Cisco Attendant Console

The Cisco Attendant Consoles are accessory consoles for the Cisco SPA500 Series IP phones. The Cisco SPA500S provides 32 three-color (red, green, and orange) programmable line buttons, and the Cisco SPA500DS provides 30 buttons. The Cisco Attendant Console attaches to the IP phone with the attachment arm provided. It obtains power directly from the IP phone; it does not require a separate power supply. Two Cisco Attendant Console units can be attached to a single IP phone to monitor a total of 64 (SPA500S) or 60 (SPA500DS) separate lines.

Detailed information on the installation of the Cisco Attendant Console are provided in the Cisco Small Business SPA500S Attendant Console Quick Start Guide and the Cisco Small Business SPA500DS 15-Button Digital Attendant Console for SPA500 Family Phones Quick Start Guide.

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide

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Contents User Guide Contents Getting Started Installing Your PhoneContents Using Basic Phone Functions Using Advanced Phone FunctionsContents Appendix a Where to Go From HereGetting Started OverviewGetting Started Caring for Your Phone Understanding Your Phone Lines and Buttons Phone ComponentsIP Phone Components Phone Feature Description Softkey Buttons Softkey ButtonsPhone. See Setting Do Not Disturb, on You. See Viewing and Returning Missed Calls, onConference Call, on Personal Address Book, onExtension. See Picking Up a Call, on With Your Bluetooth-Enabled Mobile Phone,Calls, on Getting Started Using the Navigation Button Using the Keypad and Buttons with MenusUsing Keypad Shortcuts Entering Numbers and Text in Fields Key Character SetUsing Phone Hardware and Accessories Using the SpeakerphoneUsing Wired and Wireless Headsets Connecting the HeadsetConnecting Bluetooth Headsets Select User Preferences Bluetooth ConfigurationScroll to User Preferences Bluetooth Configuration Using a Headset with Your IP Phone Using the Cisco Attendant Console Switching Between the Handset, Headset, SpeakerphoneChanging the Cisco SPA500DS Attendant Console Display Installing Your Phone Before You BeginConnecting the Handset Installing Your PhoneNumber Component Optional Attaching the Desk Stand Optional Mounting the Phone to the WallConnecting Your Phone to the Wired Network Connecting Your Phone PowerConnecting Your Phone to the Network Connecting Your Phone to the Wireless Network Determine Your Wireless Router Security TypeInstalling Your Phone Setting the Phone Wireless Connection Scroll to Network Configuration and press SelectPIN Configuration Using Wi-Fi Protected SetupPush Button Configuration Manually Adding a Wireless Profile Manually add the network. See Manually Adding a Network,Manually Adding a Network Uploading Security Certificates to the Phone Verifying Phone Startup Updating Your Phone FirmwareUpdating Your Phone Firmware Using Basic Phone Functions Placing or Answering a Call Adjusting Call Volume and MutingUsing Basic Phone Functions Using Mute Putting a Call on HoldResuming a Call Ending a CallTransferring Calls Managing Call WaitingRecording a Live Call Viewing and Returning CallsSetting Do Not Disturb Forwarding CallsConfiguring Call Waiting Choose Call PreferencesPicking Up a Call Placing a Three-Way Conference CallUsing the Phone Directories Using Your Personal Address BookAdding a New Contact Personal Address BookCopying a Contact Searching for a ContactEditing a Contact Using the Corporate DirectoryDeleting a Contact Using the Call History Lists Viewing the Call History ListsDeleting a Call History List Calling from the Call History ListsAccessing Voicemail Deleting an Entry from the Call History ListsSaving a Call History List Number to Your Directory Press Option and select Delete EntryUsing Advanced Phone Functions Using Your Bluetooth-Enabled Mobile PhoneEnabling Bluetooth Using Advanced Phone FunctionsInitiating Pairing from the Cisco SPA525G2 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone Verifying that the Cisco SPA525G2 is PairedSelect Personal Address Book Scroll to Bluetooth Profiles and press the Right Arrow keyScroll to User Preferences and press Select Making a Mobile Phone Call through the Cisco SPA525G2 Cisco SPA525G2 to Your Mobile Phone section onReceiving Mobile Phone Calls by using the Cisco SPA525G2 Charging Your Mobile Phone Using Your Cisco SPA525G2 Playing MP3 Files on Your Phone Creating the PlaylistPlaying Songs Controlling the AudioChanging the Screen Contrast Setting the Screen Backlight TimerCustomizing Your IP Phone Screen Configuring the Phone Screen Saver Changing the Phone Wallpaper Scroll to Device Administration and press SelectRestarting Your Phone Viewing Network Information Viewing Phone, Network, and Call InformationViewing Product Information Viewing Peripheral Status Viewing the Wireless Connection StatusSelect Wi-Fi Configuration and press the Right Arrow key Advanced Menus for Technical Support Personnel CDP Vlan Vlan IDSupport Product DocumentationWhere to Go From Here Cisco Small BusinessFederal Communication Commission Interference Statement Power Adapter StatementFCC and IC Statement Industry Canada Statement FCC Radiation Exposure Statement