Cisco Systems SPA525G2 manual Using Basic Phone Functions

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Using Basic Phone Functions

This chapter describes how to use the basic functions of your Cisco SPA525G and SPA525G2 IP phone. It includes the following sections:

Placing or Answering a Call, page 36

Adjusting Call Volume and Muting, page 36

Using Mute, page 37

Putting a Call on Hold, page 37

Resuming a Call, page 37

Ending a Call, page 37

Transferring Calls, page 38

Managing Call Waiting, on page 38

Recording a Live Call, on page 39

Viewing and Returning Calls, page 39

Forwarding Calls, page 40

Setting Do Not Disturb, page 40

Picking Up a Call, page 42

Placing a Three-Way Conference Call, page 42

Using the Phone Directories, page 43

Using the Call History Lists, page 46

Accessing Voicemail, page 47

Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide

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Contents User Guide Contents Getting Started Installing Your PhoneContents Using Basic Phone Functions Using Advanced Phone FunctionsContents Appendix a Where to Go From HereGetting Started OverviewGetting Started Caring for Your Phone Understanding Your Phone Lines and Buttons Phone ComponentsIP Phone Components Phone Feature Description Softkey Buttons Softkey ButtonsPhone. See Setting Do Not Disturb, on You. See Viewing and Returning Missed Calls, onConference Call, on Personal Address Book, onWith Your Bluetooth-Enabled Mobile Phone, Calls, onExtension. See Picking Up a Call, on Getting Started Using the Keypad and Buttons with Menus Using Keypad ShortcutsUsing the Navigation Button Entering Numbers and Text in Fields Key Character SetUsing Phone Hardware and Accessories Using the SpeakerphoneUsing Wired and Wireless Headsets Connecting the HeadsetConnecting Bluetooth Headsets Select User Preferences Bluetooth ConfigurationScroll to User Preferences Bluetooth Configuration Using a Headset with Your IP Phone Using the Cisco Attendant Console Switching Between the Handset, Headset, SpeakerphoneChanging the Cisco SPA500DS Attendant Console Display Installing Your Phone Before You BeginConnecting the Handset Installing Your PhoneNumber Component Optional Attaching the Desk Stand Optional Mounting the Phone to the WallConnecting Your Phone Power Connecting Your Phone to the NetworkConnecting Your Phone to the Wired Network Connecting Your Phone to the Wireless Network Determine Your Wireless Router Security TypeInstalling Your Phone Setting the Phone Wireless Connection Scroll to Network Configuration and press SelectUsing Wi-Fi Protected Setup Push Button ConfigurationPIN Configuration Manually Adding a Wireless Profile Manually add the network. See Manually Adding a Network,Manually Adding a Network Uploading Security Certificates to the Phone Verifying Phone Startup Updating Your Phone FirmwareUpdating Your Phone Firmware Using Basic Phone Functions Adjusting Call Volume and Muting Using Basic Phone FunctionsPlacing or Answering a Call Using Mute Putting a Call on HoldResuming a Call Ending a CallTransferring Calls Managing Call WaitingRecording a Live Call Viewing and Returning CallsSetting Do Not Disturb Forwarding CallsConfiguring Call Waiting Choose Call PreferencesPicking Up a Call Placing a Three-Way Conference CallUsing the Phone Directories Using Your Personal Address BookAdding a New Contact Personal Address BookCopying a Contact Searching for a ContactUsing the Corporate Directory Deleting a ContactEditing a Contact Using the Call History Lists Viewing the Call History ListsDeleting a Call History List Calling from the Call History ListsAccessing Voicemail Deleting an Entry from the Call History ListsSaving a Call History List Number to Your Directory Press Option and select Delete EntryUsing Advanced Phone Functions Using Your Bluetooth-Enabled Mobile PhoneEnabling Bluetooth Using Advanced Phone FunctionsInitiating Pairing from the Cisco SPA525G2 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone Verifying that the Cisco SPA525G2 is PairedScroll to Bluetooth Profiles and press the Right Arrow key Scroll to User Preferences and press SelectSelect Personal Address Book Making a Mobile Phone Call through the Cisco SPA525G2 Cisco SPA525G2 to Your Mobile Phone section onReceiving Mobile Phone Calls by using the Cisco SPA525G2 Charging Your Mobile Phone Using Your Cisco SPA525G2 Playing MP3 Files on Your Phone Creating the PlaylistPlaying Songs Controlling the AudioSetting the Screen Backlight Timer Customizing Your IP Phone ScreenChanging the Screen Contrast Configuring the Phone Screen Saver Scroll to Device Administration and press Select Restarting Your PhoneChanging the Phone Wallpaper Viewing Phone, Network, and Call Information Viewing Product InformationViewing Network Information Viewing the Wireless Connection Status Select Wi-Fi Configuration and press the Right Arrow keyViewing Peripheral Status Advanced Menus for Technical Support Personnel CDP Vlan Vlan IDSupport Product DocumentationWhere to Go From Here Cisco Small BusinessPower Adapter Statement FCC and IC StatementFederal Communication Commission Interference Statement Industry Canada Statement FCC Radiation Exposure Statement