Aastra Telecom Essential Guide for 6730i Water Heater Operation and Troubleshooting
Page 16

Getting Started

When more than one status message displays, the 2 is shown after the message to indicate you can use the 2 and 5 navigation keys to scroll through the remaining messages.

1John Burns

CFWD All

Jun 8 2:55pm

2

Network Connected

Incomplete Configuration

If your phone displays an "Incomplete Config" message without any extension or user name at the end of the start up sequence instead of an Idle state screen, this indicates the phone configuration that was downloaded from the configuration server is not complete or correct. Contact your System Administrator for assistance.

No Service

When the phone is not properly connected to the network, or the account has not been configured by the Network Administrator, the "No Service" or "Network Disconnected" prompt appears on the display and the telephone status light turns ON. The phone also displays the default time and date of 12:00am Jan. 1st, 2000. Check that the cables are tightly connected to the phone and to the wall jack. The phone should automatically detect when the connection is reconnected and display the "Network Connected" prompt temporarily.

If changes have been made to your phone settings, you may need to restart your phone. For more information on restarting your phone, see “Restarting Your Phone” on page 44.

For more information about connecting your phone, refer to the Aastra 6730i Installation Guide. Check with your System Administrator for assistance.

8

Model 6730i IP Phone User Guide

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Contents 6730i IP Phone Page Software License Agreement IiiPage Table of Contents Busy Lamp Field BLF Key BLF List Key Last Call Return lcr Key for Sylantro ServersSpeeddial/Xfer Directory Key Intercom KeyManaging Calls 116 Vii180 ViiiDocumentation About This GuideModel 6730i IP Phone User Guide Introduction Phone FeaturesRequirements Installation and Setup Getting Started Plugging in and Starting the PhoneDownloading Language packs DSP SIP Idle Screens Idle ScreenIncomplete Configuration No ServiceKey Panel IP Phone Keys and Key DescriptionsKeys Key Description Conf Options ListNone Services Methods for Customizing Your PhonePhone Options via the IP Phone UI Option Number Call ForwardSimplified Options Menu Using the IP Phone UI ReferenceUsing the Aastra Web UI Phone Options via the Aastra Web UIMethods for Customizing Your Phone Headings Descriptions Status OperationSettings Headings Descriptions BasicPhone Status via IP Phone UI Phone StatusSelect Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UIPhone Status SIP Account Status SIP Account StatusStatus Condition Desription Registered Example BackupLine SIP Account Status Used? Configuration Method Valid Values Default Value Customizing Your PhoneRing Tones and Tone Sets Ring TonesConfiguring Ring Tones and Tone Sets Ring Tone SetsSelect Preferences Select Ring ToneClick on Basic Settings-Preferences-Ring Tones For global configurationSetting Contrast Level Contrast LevelLive Dialpad Enabling/Disabling Live DialpadAudio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Select Preferences Select Set Audio Select Audio ModeTime and Date Configuring Time and DateSet Time and Time Format Set Date and Date Format Select Preferences Select Time and DateSelect Date Format Set Time ZoneSet Daylight Savings Time Min summertime Summertime Automatic DefaultSet Time Servers Click on Basic Settings-Preferences-Time and Date Setting Specifying the Language to Use LanguageSelect Screen Language Français French Deutsch German Italiano ItalianClick on Basic Settings-Preferences-Language Settings Language Input Keypad Input Alphabet Tables EnglishFrench Key Uppercase Characters Lowercase CharactersSpanish GermanItalian PortgueseExample Configuring Language Input Using the IP Phone UISelect Input Language Click on Basic Settings- Preferences-Language Settings Latin 2 Character Set User Password Setting a User PasswordSelect User Password and press Enter Click on Operation-User PasswordResetting a User Password Reset a User PasswordRestarting Your Phone Click on Operation-ResetSelect Restart Phone Locking/Unlocking a Phone Phone LockLock the Phone Defining an Emergency Dial Plan Click on Operation-Phone LockLock the Phone? field, click Unlock the Phone911110 Define an Emergency Dial PlanEmergency Number Description Multiple Line and Call Appearance Keys Line Keys and Programmable KeysLine/Call Appearance Light Behavior Appearance Status Programmable Keys On a BLF configured keyFor a speeddial number Key 7 by Default Intercom Key 8 by DefaultKey Function Description Flash SprecodeLine Key Configuring a Line KeyClick on Operation-Programmable Keys Creating a Speeddial Key Speeddial PrefixKey Line=2Speeddial Enter number Creating a Speeddial Using the Speed Dial Edit Option Select Preferences Select Speed Dial EditCreating a Speeddial Key Using the Save Key Save to?Creating a Speeddial Using a Programmable Key Click on Operation-Keypad Speeddial Programmable Keys Editing Speeddial KeysEdit the speeddial information as applicable and press Save Editing a Speeddial on a Programmable KeyClick on Operation-Keypad Speeddial Configuring a DND Key Do Not Disturb DND KeyBusy Lamp Field BLF Key Configuring a BLF KeyExample Line Keys and Programmable Keys BLF List Key Configuring a BLF List Key Configuring a Flash Key Flash KeyAutomatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Type field, select Auto call distributionUsing the ACD Key Using the ACD Feature on your IP PhoneACD LED Table ACD Queue Label Password = Next Click on Operation-Programmable Keys Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup DCP Using Directed Call Pickup/Group Call PickupUsing Group Call Pickup GCP XML Key Configuring an XML Key Accessing the XML Service Configuring a Sprecode Key Sprecode KeyPark/Pickup Keys Park/Pickup Call Server Configuration ValuesServer Park Values Pickup Values Configuring Park/Pickup Keys Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Last Call Return lcr Key for Sylantro Servers Configuring a Last Call Return KeyHow it works Configuring a Call Forward Call Forward KeyBLF/Xfer BLF/Xfer Key Requirements and FunctionalityConfiguring a BLF/Xfer Key Speeddial/Xfer Speeddial/Xfer Key Requirements and FunctionalitySpeeddial/Xfer and Speeddial Speeddial/Xfer and Blind TransferConfiguring a Speeddial/Xfer Key Speeddial/Conf Configuring a Speeddial/Conf Key Directory Key Directory KeyConfiguring a Directory Key Configuring an Intercom Key Intercom KeyUsing the Icom Key for Outgoing Intercom Calls Services Key Services KeyConfiguring a Services Key Using the Services Key Configuring a Phone Lock Key Phone Lock KeyUsing the Lock/Unlock Key on the IP Phone Configuring a Paging Key Using the Paging Key None Key Setting a None Key100 Model 6730i IP Phone User Guide Deleting a Key Model 6730i IP Phone User Guide 101Using Handsfree Speakerphone Making CallsDialing a Number 102 Model 6730i IP Phone User GuideUsing a Headset Advanced Volume Controls for the Headset MicTo change the volume Model 6730i IP Phone User Guide 103Making and Receiving Calls Using a Headset Accessing the Redial ListRedial 104 Model 6730i IP Phone User GuideMute Model 6730i IP Phone User Guide 105Deleting from the Redial List Delete All ItemsReceiving Calls Answering an Incoming CallSending an Incoming Call to Voicemail 106 Model 6730i IP Phone User GuideWhen on Hold Handling CallsPlacing a Call on Hold Model 6730i IP Phone User Guide 107Transferring Calls 108 Model 6730i IP Phone User GuideModel 6730i IP Phone User Guide 109 Transferring Two Existing CallsConferencing Calls 110 Model 6730i IP Phone User GuideConference State Screens Local ConferencingUsing Local Conferencing Model 6730i IP Phone User Guide 111Joining Two Active Calls in a Single Conference 112 Model 6730i IP Phone User GuideCentralized Conferencing for Sylantro and Broadsoft Servers Using Centralized Conferencing Model 6730i IP Phone User Guide 113Setting Up Multiple Conferences for Sylantro Server only 114 Model 6730i IP Phone User GuideEnding Calls Model 6730i IP Phone User Guide 115Joining Additional Parties to Active Conferences Ending a Conference and Transferring Remaining PartiesAccessing Your Directory Managing CallsDirectory List 116 Model 6730i IP Phone User GuideModel 6730i IP Phone User Guide 117 Sorting Entries and Quick Search FeatureManaging the Directory List Add a New Entry to the Directory List 118 Model 6730i IP Phone User GuideSave Key Delete Key Directory Key Model 6730i IP Phone User Guide 119 Adding an Entry to the Directory List from the Save KeyEdit an Entry in the Directory List 120 Model 6730i IP Phone User GuideSave Key Directory Key Delete an Entry from the Directory List Model 6730i IP Phone User Guide 121Delete Key Directory Key Save an Entry to the Directory List 122 Model 6730i IP Phone User GuideSaving from the Display Saving from the Callers List Model 6730i IP Phone User Guide 123Save Key Directory Key Callers Callers List Key 124 Model 6730i IP Phone User Guide Saving from the Redial ListModel 6730i IP Phone User Guide 125 Downloading the Directory List to Your PCDownload the Directory List Click on Operation-DirectoryCallers List 126 Model 6730i IP Phone User GuideAccessing the Callers List Model 6730i IP Phone User Guide 127Caller’s List Screen Display Editing Entries in the Callers List128 Model 6730i IP Phone User Guide John Burns 9054550055 N Jun 8 255pmModel 6730i IP Phone User Guide 129 Deleting Entries From the Callers ListDownloading the Callers List to Your PC 130 Model 6730i IP Phone User GuideDownload the Callers List DND Account-Based Configuration Account Configuration DND and Call ForwardingModel 6730i IP Phone User Guide 131 DND key LED OFF when current 132 Model 6730i IP Phone User GuideClick on Basic Settings-Preferences-General Configuring DND Using the Aastra Web UIModel 6730i IP Phone User Guide 133 Using DND Modes via the IP Phone UI Click on Basic Settings-Account Configuration134 Model 6730i IP Phone User Guide DND in Phone Mode Default DND in Account ModeModel 6730i IP Phone User Guide 135 DND in Custom Mode Call Forward Account-Based Configuration136 Model 6730i IP Phone User Guide Phone CustomModel 6730i IP Phone User Guide 137 Cfwd key LED OFF if any Cfwd Disabled Mode is disabledMWI LED OFF if Cfwd All is Configuring Cfwd Using the Aastra Web UI 138 Model 6730i IP Phone User GuideModel 6730i IP Phone User Guide 139 All Busy No Answer140 Model 6730i IP Phone User Guide Cfwd in Account Mode Using Cfwd via the IP Phone UIModel 6730i IP Phone User Guide 141 142 Model 6730i IP Phone User Guide Model 6730i IP Phone User Guide 143 Cfwd in Phone Mode 144 Model 6730i IP Phone User GuideModel 6730i IP Phone User Guide 145 146 Model 6730i IP Phone User Guide Cfwd in Custom Mode Model 6730i IP Phone User Guide 147148 Model 6730i IP Phone User Guide Model 6730i IP Phone User Guide 149 150 Model 6730i IP Phone User Guide Accessing and Clearing Missed Calls Missed Calls IndicatorModel 6730i IP Phone User Guide 151 Voicemail Using Voicemail152 Model 6730i IP Phone User Guide Additional Features Configuring Suppression of Dtmf PlaybackStar Codes Suppress Dtmf PlaybackDisplay Dtmf Digits 154 Model 6730i IP Phone User GuideConfiguring Display of Dtmf Digits Model 6730i IP Phone User Guide 155156 Model 6730i IP Phone User Guide Enable/Disable Call WaitingEnabling/Disabling Call Waiting Model 6730i IP Phone User Guide 157 Play Call Waiting Tone Configuring Call Waiting Tone158 Model 6730i IP Phone User Guide Stuttered Dial Tone Configuring Stuttered Dial ToneModel 6730i IP Phone User Guide 159 XML Beep Support Configuring XML Beep Support160 Model 6730i IP Phone User Guide Configuring Status Scroll Delay Status Scroll DelayModel 6730i IP Phone User Guide 161 Incoming Call Interrupts Dialing 162 Model 6730i IP Phone User GuideTransfer/Conference Call Behavior Intercom BehaviorConfiguring Incoming Call Interrupts Dialing Model 6730i IP Phone User Guide 163Switch UI Focus to Ringing Line 164 Model 6730i IP Phone User GuidePhone Feature Preferred Line Behavior Preferred Line and Preferred Line TimeoutModel 6730i IP Phone User Guide 165 166 Model 6730i IP Phone User Guide Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming CallsModel 6730i IP Phone User Guide 167 Using the Goodbye Key to Cancel Incoming Calls Feature 168 Model 6730i IP Phone User GuideUPnP Mapping Lines for remote phones Configuring UPnP Mapping LinesModel 6730i IP Phone User Guide 169 Configuring Message Waiting Indicator Message Waiting Indicator170 Model 6730i IP Phone User Guide Incoming Intercom Call Features Incoming Intercom Features Description Aastra Web UIModel 6730i IP Phone User Guide 171 Incoming IntercomConfiguring Incoming Intercom Settings 172 Model 6730i IP Phone User GuideAuto-Answer/Play Warning Tone Allow BargeUsing Redial Key for Last Number Redial Model 6730i IP Phone User Guide 173174 Model 6730i IP Phone User Guide Group RTP Paging receives RTP streamsGroup Paging RTP Settings Configuring Group RTP PagingModel 6730i IP Phone User Guide 175 Configuring Lldp Elin 176 Model 6730i IP Phone User GuideShared Call Appearance SCA Call Bridging Model 6730i IP Phone User Guide 177178 Model 6730i IP Phone User Guide Keys States and LED BehaviorLine Keys and Idle Screens Programmable Line KeysLine key Phone Behavior Model 6730i IP Phone User Guide 179State Call Line Key Pressed Non-Call Line Key Pressed Available Features Enabled by Administrators Outgoing Intercom CallsMissed Call Summary Subscription 180 Model 6730i IP Phone User GuideAutodial Hotline and Warmline Customizable Callers List KeyModel 6730i IP Phone User Guide 181 Answer and Ignore Keys for XML Applications Centralized Conferencing182 Model 6730i IP Phone User Guide Using the Keypad During Active XML Applications Playing a WAV File On Your PhoneModel 6730i IP Phone User Guide 183 IP Phone UI Screen During WAV Streaming184 Model 6730i IP Phone User Guide Key RedirectionOptions Key XML Applications and Off-Hook Interaction XML Override for a Locked PhoneRTP Recording and Simultaneous Playing Model 6730i IP Phone User Guide 185Configurable Save and Delete Keys Hold Feature Enhancement for Broadsoft Servers186 Model 6730i IP Phone User Guide IP Phone UI when Broadsoft CMS is Enabled Model 6730i IP Phone User Guide 187Diverting Calls from Your Phone Call Diversion ExampleDisplay of Call Destination Information Model 6730i IP Phone User Guide 189Screen Caller info Call destination Call diversion Call Destination InformationTroubleshooting Solutions 190 Model 6730i IP Phone User GuideWhy does my phone display the No Service message? How do I change my user password?Model 6730i IP Phone User Guide 191 How do I find the IP address of my phone?192 Model 6730i IP Phone User Guide Why does my phone display Bad Encrypted Config?How do I restart the IP phone? Model 6730i IP Phone User Guide 193 How do I lock my phone?194 Model 6730i IP Phone User Guide Limited Warranty Warranty Repair ServicesModel 6730i IP Phone User Guide 195 ExclusionsAfter Warranty Service 196 Model 6730i IP Phone User GuideTime Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code NST Time SGT Index Model 6730i IP Phone User Guide Index-1Index-2 Model 6730i IP Phone User Guide Model 6730i IP Phone User Guide Index-3 Index-4 Model 6730i IP Phone User Guide
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6730I specifications

The Aastra Telecom 6730i is a sophisticated IP telephone designed to meet the demands of modern business communications. Recognized for its advanced features, user-friendly interface, and high-quality sound, the 6730i has become a favorite for organizations looking to enhance their telephony experience.

One of the main features of the Aastra 6730i is its support for wideband audio, which ensures clearer and more natural-sounding calls. This is particularly significant in today's work environment, where remote communications play a crucial role. The device uses a full-duplex speakerphone that allows multiple parties to engage in conversation without the interruptions common with half-duplex systems.

The phone is equipped with a large graphical display, providing an intuitive user interface that simplifies navigation. Users can easily access contacts, call logs, and other essential functions directly from the screen. The customizable interface lets users personalize their experience, which contributes to enhanced productivity.

Another critical characteristic of the Aastra 6730i is its multi-line capabilities. The device can support up to six lines simultaneously, allowing users to handle multiple calls efficiently. This feature is essential for busy professionals, ensuring they remain connected while managing incoming and outgoing communications effortlessly.

The Aastra 6730i also integrates seamlessly with various IP telephony systems. It supports common VoIP protocols, including SIP, making it compatible with many modern communication platforms. This flexibility allows businesses to adapt their telephony solutions to their specific needs and requirements, ensuring long-term viability and scalability.

In terms of security, the Aastra 6730i incorporates advanced encryption methods to protect voice data and prevent unauthorized access. As cybersecurity threats continue to grow, having a secure communication system is vital for businesses of all sizes.

Additionally, the phone is designed with energy efficiency in mind. It complies with IEEE 802.3af Power over Ethernet (PoE) standards, allowing it to receive power through the network cable, which simplifies installation and reduces clutter.

In conclusion, the Aastra Telecom 6730i stands out as a reliable and feature-rich IP phone that caters to the demands of contemporary business environments. Its advanced audio technology, user-friendly interface, multi-line support, compatibility with various systems, strong security features, and energy-efficient design make it an excellent choice for organizations looking to elevate their communication strategies.
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