AT&T TL9228, TL9278 user manual Troubleshooting

Appendix I

Troubleshooting

•Relocate your phone to a higher location. The phone will likely have better reception when installed in a high area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

•You may hear interference if your cellular phone is too close to the telephone base during a CELLULAR call. Make sure that your Bluetooth enabled cellular phone is between one to 12 feet away from the telephone base in order to maintain a reliable connection between your Bluetooth cell phone, telephone base, and cell tower.

Iexperience poor sound quality when using the speakerphone.

•For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.

I hear other	• Disconnect the telephone base from the telephone jack,
calls while using	and plug in a different telephone. If you still hear other
my phone.	calls, the problem is probably in your wiring or local
	service. Call your local telephone company.

My cordless handset does not ring when I receive a call.

•Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

•Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

•The cordless handset may be too far from the telephone base.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•You may have too many extension phones on your tel- ephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

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