AT&T 9351 user manual If you have difficulty hearing messages, If CL appears in the Message Window

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IN CASE OF DIFFICULTY

If you have difficulty hearing messages:

Check the volume setting.

If the system does not answer after the correct number of rings:

Make sure that the ANSWER ON/OFF light on the base is on. If it is off, press o.

If Toll Saver is on, the number of rings changes to two when you have new messages waiting.

In some cases, the system may be affected by the ringing system used by the local telephone company.

If the memory is full or the system is off, the system answers after 10 rings.

If CL appears in the Message Window:

You need to reset the clock.

If the system does not respond to commands from a remote touch tone phone:

Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone.

The answering system may not detect the Remote Access Code while your announcement is playing. Try waiting until the announcement is over before entering the code.

Make sure you enter your Remote Access Code correctly.

There may be noise or interference on the phone line you are using. Press keys firmly.

If your outgoing announcement isn’t clear:

When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the base.

Make sure there is no “background” noise (TV, music, etc.) while you are recording.

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Contents Revised Part 1 Important Product InformationAdvanced American Telephones. All rights reserved Contents Install the handset battery InstallationBefore You Install Attach the belt clip to the cordless handset optional Set the dial mode Table/Desk InstallationCharge the handset battery Check for dial tonePosition the wall mount adapter on the base Wall InstallationConnect the telephone line cord Connect the power cord Follow Steps 3-5 in Table/Desk Installation Mount the base on the wallTelephone Operation Page/Handset Locator Ringer Off Temporary Tone DialingHandset Ringer Style Headset Jack Operating RangeTelephone Memory About Mailboxes Audible IndicatorsAnswering System Operation About AnnouncementsRecord Your Announcement Press Uuntil you hear Set Outgoing MessageAnswering System Feature Setup Feature SummaryDelete Messages Adjust Playback VolumeListen To, Save & Delete Messages Play MessagesMessage Window Display Call Screening/InterceptRecord a Memo Connect with the Answering System Voice MenuRemote Access Commands Charging the Handset Battery Pack BatteriesReplacing the Handset Battery Pack Spare Battery Charger Spare battery compartmentIf the phone doesn’t work at all, check these items first If the phone does not ring when you receive a callCase of Difficulty If you lose a call after changing channels If you hear noise or interference when using the phoneIf you hear other calls while using your phone If messages are incompleteIf your outgoing announcement isn’t clear If you have difficulty hearing messagesIf CL appears in the Message Window