AT&T 1465 user manual Case of difficulty, Not work at all

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91-5624-40-00-ATT1465CIB.qxd 5/20/2004 4:08 PM Page 36

Appendix

In case of difficulty

If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111.

Telephone does	• Make sure the battery pack is installed and charged correctly (see
not work at all	page 7).
	• Make sure the AC adapter is plugged into an outlet not controlled by
	a wall switch.
	• Make sure the telephone line cord is plugged firmly into the base unit
	and the modular jack.
	• Make sure the base antenna is fully upright.
	• If you have dial pulse telephone service, make sure the dial mode is
	set to dial pulse (see page 11).
	• If these suggestions do not work, unplug the base, remove and re-
	insert the battery, then place the handset in the base to re-initialize.

Phone does not ring

•Make sure the ringer is on (see page 10).

•Make sure the telephone line cord and AC adapter are plugged in properly (see page 6).

•Make sure the base antenna is fully upright.

•Move the handset closer to the base.

•You might have too many extension phones on your telephone line to allow all of them to ring. Try unplugging some of them.

If you hear noise or interference during a call

•Make sure the base antenna is fully upright.

•You may be out of range. Move closer to the base.

•Press CHAN to select another channel. If noise is exceptionally loud, move closer to the base before changing channels.

•Appliances plugged into the same circuit as the base can cause interference. Try moving the appliance or base to another outlet.

•The layout of your home or office might be limiting the operating range. Try moving the base to another location, preferably on an upper floor.

•If the buttons don’t work, try placing the handset in the base for at least 15 seconds.

•Disconnect the base from the modular jack and plug in a corded tele- phone. If calls are still not clear, the problem is probably in your wiring or local service. Call your local telephone service company.

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Contents GHz Cordless Telephone/Answering System 1465/1165 See Table of contents GHz Cordless Telephone/Answering System 1465/1165Quick reference guide SKIP/QUICK Press to skip message hold to speed up playback NEW Call Lights whenLocate handset if lost Telephone base Parts checklistBelt clip Battery pack Long line cord Short line cord Telephone operating range Before you beginAbout Caller Identification Telephone base installation Plug long line cord Into telephone jackBattery installation & charging To replace coverWall mounting Connect line cord and AC adapter asInstall belt clip as shown below if desired Belt clip & optional headsetSet handset display date and time Customizing your telephoneChoose ringer sound To stop at any time, press OFFSet base clock display Choose dial modeChoose language Speed dialing & directory dialing Making and answering callsMaking and answering calls Last number redialOptions while on calls Handset locator Handset locatorSpeed dialing Error tonesDirectory dialing To call a Speed Dial number Speed dialingTo enter a Speed Dial number To change or delete a Speed Dial numberEntering names into directory To search alphabetically Directory name searchTo browse through the directory To call a displayed numberTo edit a listing To move, edit or delete a listingTo move a listing To delete a listingHow Caller ID works Display screen messagesTo return a call To review your call logTo review your call log Other optionsExample To dial a call log entryDialing options Number displayed asTo delete all call log entries To delete call log entriesTo delete a single call log entry Call log clearedEdit number as desired To add entries to phone directoryEdit name as desired Entry added to phone directoryPress to adjust playback volume Message capacityTo check day and time Day and time announcementsTo set day and time Press until correct minute is spokenTo delete your outgoing announcement Outgoing announcementsTo record your outgoing announcement Elapsed recording time secondsOption selected Announce Only modeTo turn Announce Only on or off Changing feature options Feature optionsOptions during playback Message playbackAnnouncements To delete all messagesTo play back a memo Recording and playing memosTo record a memo Speak into microphone MicrophoneMessage window Message window displaysMessage window displays Remote access Screen display messages CONNECTING... The handset is waiting for a dial toneDisplay screen messages, lights and tones Indicator lights Alert tonesCase of difficulty Not work at allIf you lose a call Index Index Technical specifications Fold card here Remote access wallet cardCut along dotted line 91-5624-40-00-ATT1465CIB.qxd 5/20/2004 408 PM