Appendix C
Troubleshooting
My caller ID | • | Caller ID is a subscription service. You must subscribe to | |
features are |
| this service from your local telephone company for this | |
not working |
| feature to work on your telephone. | |
properly. | • | The caller may not be calling from an area that supports | |
|
| caller ID. | |
| • | Both you and the caller’s telephone companies must use | |
|
| equipment compatible with caller ID service. | |
| • | If you subscribe to | |
|
| Subscriber Line - DSL) through your telephone line, you | |
|
| must install a DSL filter between the telephone base and | |
|
| the telephone wall jack (page 6). The filter will prevent | |
|
| noise and caller ID problems caused by DSL interference. | |
|
| Please contact your DSL service provider for more | |
|
| information about DSL filters | |
The system | • | Make sure you subscribe to caller ID with call waiting | |
does not |
| features services provided by the local telephone | |
receive caller ID |
| company. | |
or the system | • | The caller may not be calling from an area that supports | |
does not |
| caller ID. | |
display caller | • | Both you and the caller’s telephone companies must use | |
ID during call | |||
| equipment compatible with caller ID service. | ||
waiting. |
| ||
• | If you subscribe to | ||
| |||
|
| Subscriber Line - DSL) through your telephone line, you | |
|
| must install a DSL filter between the telephone base and | |
|
| the telephone wall jack (page 6). The filter will prevent | |
|
| noise and caller ID problems caused by DSL interference. | |
|
| Please contact your DSL service provider for more | |
|
| information about DSL filters. | |
|
|
| |
“Time and day | • | You need to set the answering system clock (page 34). | |
not set” prompts. |
|
|
The answering system does not answer after the correct number of rings.
•Make sure the answering system is on. When the answering system is on, the red light on the 
ON/OFF key should be lit.
•If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 36).
•If the memory is full or if the answering system is off, the system will answer after 10 rings. If the memory is full, you need to delete some old messages in order to make room for new messages.
•In some cases, the answering system may be affected by the ringing system used by the local telephone
company. 50