AT&T EL42308, EL42208, EL42258 user manual Rings and announce Memory is full. Enter the remote

Appendix C

Troubleshooting

The answering	•	Make sure the answering system is on.
system does	•	If the memory is full the system will answer after 10
not record		rings and announce “Memory is full. Enter the remote
messages.		access code.” You need to delete some old messages in
		order to make room for new messages.
The messages on	•	If a caller reaches the maximum recording time of four
the answering		minutes, for each message, the system will disconnect
system are		and part of the message may be lost.
incomplete.	•	If the caller pauses for more than seven seconds, the
		system stops recording and disconnects the call.
	•	If the memory on the system becomes full during a
		message, the system stops recording and disconnects
		the call.
	•	If the caller’s voice is very soft, the system may stop
		recording and disconnect the call.

The messages on the system are difficult to hear.

•Press VOL on the telephone base to increase the speaker volume.

The answering	•	Make sure your remote access code is correct (page 41).
system does	•	Make sure you are calling from a touch-tone telephone.
not respond		When dialing a number, you should hear tones. If you
to remote		hear clicks, then it is not a touch-tone telephone and
commands.		cannot activate the answering system.
	•	The answering system may not detect the remote access
		code when your announcement is playing. Wait until the
		announcement is over before entering the code.
	•	There may be interference on the telephone line you are
		using. Press the dial pad keys firmly when dialing.
Common cure	•	If the telephone is not responding normally, try putting
for electronic		the cordless handset in the telephone base. If it does
equipment.		not seem to respond, try the following (in the order
		listed):
		1.	Disconnect the power to the telephone base.
		2.	Disconnect the battery on the cordless handset.
		3.	Wait a few minutes before connecting power to the
			telephone base.
		4.	Re-install the battery and place the cordless handset
			into the telephone base.
		5.	Wait for the cordless handset to synchronize its
			connection with the telephone base. Allow up to one
			minute for this to take place.

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