AT&T E5934B, E5933B user manual Hear other, Calls while, Using my phone, Hear noise

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Appendix

Troubleshooting

I get noise, static, or weak signal even when I’m near the base

•Other cordless phones and 802.11 wireless routers that are used for home computer networks both use internal radios to communicate. The radios may interfere with one another. You can improve the per- formance of your cordless phones and your router by:

a.Positioning your new phone as far away as possible from any other existing cordless telephone system that is already installed in your home to avoid the two systems interfering with each other

b.Positioning your telephone base as far as possible from your router, computer or any other computer devices.

c.Selecting channels 4 through 10 for your router (refer to your router’s user manual for more information).

•Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from the following elec- tronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

•Microwaves operate on the same frequency as your phone. It is nor- mal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near a microwave oven.

•If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this solves the problem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

•Relocate your phone to a higher location. The phone will likely have better reception when not installed in a low area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

•If you subscribe to DSL service and if you hear noise during conver- sations and/or your caller ID features are not functioning properly, install a DSL filter to the telephone line between the base unit and the telephone line jack. Contact your DSL provider to obtain a DSL filter

I hear other

• Disconnect the base unit from the telephone jack, and plug in a dif-

calls while

ferent telephone. If you still hear other calls, the problem is probably

using my phone

in your wiring or local service. Call your local telephone company.

 

 

I hear noise in

• Make sure the power cord is plugged in securely.

the cordless

 

handset, and

 

none of the

 

keys or buttons

 

work

 

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Contents GHz Cordless Telephone/Answering System E5933B/E5934B NEED HELP? Information about caller ID with call waiting Charge the battery before You must installUsing the telephone STOP! for easy instructions Add new handsets to make your phone more versatile seeTable of contents Quick reference guide Feature menuTelephone base Cordless handsets Parts checklist for E5933BParts checklist for E5934B About caller identification Before you beginTelephone base installation Outlet Battery installation & chargingWall mounting Belt clip & optional headset Install belt clip as shown below if desiredMaking and answering calls Basic operationHands-free speakerphone calls Last number redialHandset locator Options while on calls Volume controlCall waiting Three-way conference callsTemporary ring silencing MuteTemporary tone dialing Intercom calls Intercom callsHandling incoming calls Call forward Call forwardCall transfer Call transferRinger volume Handset settingsRinger tone Key toneClear voice mail indication LanguageDial type Shared directory Timeouts and error messagesMemory capacity To create a new directory entry New directory entriesTo enter a name Storing the entry To browse through the directory Directory searchTo search by name Viewing long numbersTo dial a displayed number To dial, delete or change entriesTo delete an entry To change an entryHow caller ID works Shared caller ID logAbout names Call log review To review the call log, return a callTo return a call ExampleMessage capacity Answering system operationTo check day and time To set day and timeTo record your outgoing announcement Outgoing announcementsTo delete your outgoing announcement To turn Announcement Only on or off Announcement only modeOr press RECORD. To con Changing feature optionsAnnouncements Message playbackOptions during playback To delete all messagesTo play back a memo To record a memoMessage counter displays Message counter displaysRemote access Turn system off Help menuTurn system on Screen icons & alert tones Indicator lightsHandset alert tones Base tonesScreen display messages Handset display screen messagesCharging To add a new handset Adding new handsetsTo de-register all handsets Replacing a handsetMy phone doesn’t work at all TroubleshootingCannot get a dial tone Cannot dial outDisplays on my cordless handset My cordless handset isn’t performing nor- mallyBatteries will not hold a charge Hear other Using my phoneCalls while Hear noiseMy cordless handset does not ring when I receive a call My caller ID Charge light is offIsn’t working Common cure for electronic equipmentIncomplete messages Message win Dow System does not respond to remote commandsDifficulty hear CL flashesImportant safety instructions Especially about cordless telephones Pacemaker patients Precautions for users of implanted cardiac pacemakersEspecially about telephones answering systems FCC Part 68 and Acta FCC Part What does this limited warranty cover? Limited warrantyLimited warranty Please retain your receipt as your proof of purchase Technical specifications Index Action Remote access wallet card
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