AT&T E5934B, E5933B user manual Charge light is off, My caller ID, Isn’t working

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Appendix

Troubleshooting

•Relocate your telephone base to a higher location. The phone will have better reception when not installed in a low area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local tele- phone company (charges may apply).

The charge light is off

•Clean the cordless handset and base charging contacts each month using a pencil eraser or cloth.

•Make sure the power and line cords are plugged in correctly and securely.

•Unplug the unit’s electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to reset.

•Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction.

My caller ID	• Caller ID is a subscription service. You must subscribe to this service
isn’t working	from your local telephone company for this feature to work on your
	phone.
	• Your caller must be calling from an area that supports caller ID.
	• Both you and your caller’s telephone companies must use caller ID
	compatible equipment.

System does not receive caller ID information or system does not display caller ID information dur- ing call waiting

•Make sure you subscribe to caller ID with call waiting features ser- vices provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

Common cure for electronic equipment

If the unit does not seem to be responding normally, try putting the cordless handset in its base. If it does not seem to respond, do the following (in the order listed):

•Disconnect the power to the base.

•Disconnect the cordless handset battery, and spare battery, if appli- cable.

•Wait a few minutes.

•Connect power to the base.

•Re-install the battery pack, and place the cordless handset into the base.

•Wait for the cordless handset to re-establish its connection with the base. To be safe, allow up to one minute for this to take place.

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Contents GHz Cordless Telephone/Answering System E5933B/E5934B NEED HELP? Information about caller ID with call waiting Add new handsets to make your phone more versatile see You must installCharge the battery before Using the telephone STOP! for easy instructionsTable of contents Quick reference guide Feature menuTelephone base Cordless handsets Parts checklist for E5933BParts checklist for E5934B About caller identification Before you beginTelephone base installation Outlet Battery installation & chargingWall mounting Belt clip & optional headset Install belt clip as shown below if desiredLast number redial Basic operationMaking and answering calls Hands-free speakerphone callsHandset locator Three-way conference calls Volume controlOptions while on calls Call waitingMute Temporary ring silencingTemporary tone dialing Intercom calls Intercom callsHandling incoming calls Call forward Call forwardCall transfer Call transferKey tone Handset settingsRinger volume Ringer toneLanguage Clear voice mail indicationDial type Timeouts and error messages Shared directoryMemory capacity New directory entries To create a new directory entryTo enter a name Storing the entry Viewing long numbers Directory searchTo browse through the directory To search by nameTo change an entry To dial, delete or change entriesTo dial a displayed number To delete an entryHow caller ID works Shared caller ID logAbout names Example To review the call log, return a callCall log review To return a callMessage capacity Answering system operationTo check day and time To set day and timeOutgoing announcements To record your outgoing announcementTo delete your outgoing announcement To turn Announcement Only on or off Announcement only modeOr press RECORD. To con Changing feature optionsTo delete all messages Message playbackAnnouncements Options during playbackTo play back a memo To record a memoMessage counter displays Message counter displaysRemote access Help menu Turn system offTurn system on Base tones Indicator lightsScreen icons & alert tones Handset alert tonesScreen display messages Handset display screen messagesCharging To add a new handset Adding new handsetsTo de-register all handsets Replacing a handsetCannot dial out TroubleshootingMy phone doesn’t work at all Cannot get a dial toneMy cordless handset isn’t performing nor- mally Displays on my cordless handsetBatteries will not hold a charge Hear noise Using my phoneHear other Calls whileMy cordless handset does not ring when I receive a call Common cure for electronic equipment Charge light is offMy caller ID Isn’t workingCL flashes Message win Dow System does not respond to remote commandsIncomplete messages Difficulty hearImportant safety instructions Especially about cordless telephones Precautions for users of implanted cardiac pacemakers Pacemaker patientsEspecially about telephones answering systems FCC Part 68 and Acta FCC Part What does this limited warranty cover? Limited warrantyLimited warranty Please retain your receipt as your proof of purchase Technical specifications Index Action Remote access wallet card