Collecting System Logs for Troubleshooting
Collecting System Logs for Troubleshooting
To collect all relevant data on the running system into one tar file, execute the following command:
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Frequently Seen Issues
Table
Table A-8. Frequently Seen Issues
Issue | Troubleshooting Tip | |
|
| |
What is the SANsurfer FC HBA Manager pass- | The password is config. | |
word? |
| |
|
| |
One specific adapter in the system has perfor- | Ensure that the adapter is plugged into a slot that | |
mance issues, while all other adapters in the sys- | allows the adapter to use the full bandwidth avail- | |
tem are okay. | able. Also check that the bus the adapter is on is | |
| not shared by other high bandwidth PCI cards. | |
|
| |
Errors similar to the following occur when the sys- | There are too many devices taking up extended | |
tem is booted up. In addition, the ALT+Q QLogic | BIOS data area (EBDA) memory resources. To | |
BIOS banner is not shown; or FlashUTIL! is hang- | free up enough resources to allow the adapters to | |
ing when trying to flash the adapters. | work properly, you can disable unused onboard | |
00180101 10772422 PCID device | services such as Wake on LAN, PXE boot, and so | |
on. | ||
resource allocation failure | ||
| ||
00180101 10772422 PCID device |
| |
resource allocation failure |
| |
Different target numbers can be assigned to the | QLogic recommends that you assign the target | |
various storage devices for the adapters on the | numbers of the devices in the same order on multi- | |
SAN. What is the correct method to assign persis- | ple adapters. For example, if controller A of an | |
tent bindings? | array is assigned to target 0 on HBA0, you should | |
| assign controller B of an array to target 0 on HBA1, | |
| and then continue this same methodology for all | |
| targets and adapters. Note that the driver and OS | |
| must be reloaded for the changes to take effect. | |
|
| |
Rescanning an adapter port for target/LUN discov- | # | |
ery. | You can find the vmhba value corresponding to | |
| ||
| an adapter port by examining the | |
| /var/log/vmkernel log, where the adapter is | |
| assigned a vmhba<X> vector. |
|
