A Troubleshooting

This appendix provides the following methods of determining the status of the adapters and finding solutions to common problems:

„Troubleshooting with LEDs

„“Dynamic Extended Logging” on page A-3

„“Troubleshooting with Driver Logs” on page A-4

„“Debugging Using Proc Information” on page A-9

„“Collecting System Logs for Troubleshooting” on page A-10

„“Frequently Seen Issues” on page A-10

Troubleshooting with LEDs

QLogic Fibre Channel and Converged Network Adapters have LEDs that can help you diagnose problems. Typically, administrators observe the LED patterns to perform first-level troubleshooting that can indicate some obvious firmware or hardware issues.

Specific QLogic Fibre Channel and Converged Network Adapter families have unique LED patterns. The following tables describe the LED patterns for the various Fibre Channel and Converged Network Adapter series.

Table A-1. QLA234x Adapter LED Scheme

Green LED

Amber LED

Activity

 

 

 

Power off

 

 

 

Power

 

 

 

Online

 

 

 

Link

 

 

 

Flashing

Loss of synchronization

 

 

 

Alternate flashing

Alternate flashing

Firmware error

 

 

 

Flashing

Beacon

 

 

 

FC0054607-00 A

A-1

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Q-Logic FC0054607-00 A Troubleshooting with LEDs, Table A-1. QLA234x Adapter LED Scheme, Green LED Amber LED Activity