AT&T E5903B, E5921, E5902B user manual Cannot dial out

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Appendix

Troubleshooting

I cannot dial out

• First try all the suggestions above.

 

• Make sure you have a dial tone before dialing. The

 

cordless handset may take a second or two to find

 

the telephone base and produce a dial tone. This is

 

normal. Wait an extra second before dialing.

 

• Make sure your phone is set to the correct dial mode

 

for the type of service that you have (pulse or touch

 

tone).

 

• If the other phones in your home are having the

 

same problem, the problem is in your wiring or

 

local service. Contact your local telephone company

 

(charges may apply).

 

• Eliminate any background noise. Noise from a televi-

 

sion, radio or other appliances may cause the phone

 

to not dial out properly. If you cannot eliminate the

 

background noise, first try muting the cordless hand-

 

set before dialing, or dialing from another room in

 

your home with less background noise.

 

 

My cordless handset isn’t performing normally

Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different, working electrical outlet not controlled by a wall switch.

Move the cordless handset closer to the telephone base. You might have moved out of range.

Reset the telephone base. Unplug the unit’s electri- cal power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televi- sions, personal computers, kitchen appliances and other cordless phones.

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Contents E598-2 Congratulations Table of contents StopQuick reference guide HandsetFeature menu Using menusParts checklist Quick start guide User’s manualBattery installation & charging LOW BatteryInstall belt clip as shown below if desired Belt clip & optional headsetAdding and registering handsets To register a handset to your telephone base Replacing a handset To de-registerall handsetsOn-hook dialing Basic operationMaking and answering calls Auto offLast number redial Handset locatorCall waiting Volume controlOptions while on calls Multiple handset useTemporary ring silencing MuteTemporary tone dialing Directory accessing Last number redial accessingCaller ID log accessing Intercom Handling incoming calls Intercom call transfer Transfer toSettings LanguageClock setting Dial typePress MENU/SELECT Clear voice mail indicationVoicemail light Sounds Ringer melodyKey tone ToneDisplay WallpaperContrast Ringer volume Memory capacity DirectoryShared directory Exiting the directoryNew directory entries To create and store a new directory entryDirectory Directory search To search by nameDirectory search To dial a displayed number To dial, delete or change entriesTo delete an entry To change an entry Caller ID  Information about caller ID with call waitingShared caller ID log How caller ID worksCaller ID Memory matchMissed calls To review the call log To review the call logOther options Screen icons & alert tones Screen icons, indicator lights & tonesIndicator lights Handset alert tonesHandset display screen messages Screen display messagesPlace Troubleshooting My phone doesn’t work at allCannot dial out Connecting Troubleshooting While using my Troubleshooting My caller ID isn’t Charge light Safety information Important safety instructionsDo not use a telephone in the vicinity of a gas leak Important safety instructions Battery for locations accepting spent nickel-metal Batteries Pacemaker patients Especially about telephones answering systemsFCC Part 68 and Acta FCC Part 68 and Acta FCC Part Reorient or relocate the receiving antennaLimited warranty Limited warranty Limited warranty Limited warranty Technical specifications 9VDCIndex Index 91-001110-010-100