AT&T E5903B, E5921, E5902B user manual While using my

Page 49

Appendix

Troubleshooting

• If you subscribe to DSL service and if you hear noise during conversations and/or your caller ID features are not functioning properly, install a DSL filter to the tel- ephone line between the telephone base and the tel- ephone line jack. Contact your DSL provider to obtain a DSL filter.

I hear other calls

• Disconnect the telephone base from the telephone

jack, and plug in a different telephone. If you still

while using my

hear other calls, the problem is probably in your wir-

phone

ing or local service. Call your local telephone com-

 

 

pany.

 

 

I hear noise in the cordless handset, and none of the keys or buttons work

• Make sure the power cord is plugged in securely.

My cordless handset does not ring when I receive a call

Make sure that the ringer is not turned off. Refer to the section(s) on ringer selection in this user’s manual.

Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack. Make sure the power cord is securely plugged in.

The cordless handset may be too far from the tel- ephone base.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use.

You may have too many extension phones on your tel- ephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

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Contents E598-2 Congratulations Stop Table of contentsHandset Quick reference guideUsing menus Feature menuQuick start guide User’s manual Parts checklistLOW Battery Battery installation & chargingBelt clip & optional headset Install belt clip as shown below if desiredAdding and registering handsets To register a handset to your telephone base To de-registerall handsets Replacing a handsetMaking and answering calls Basic operationOn-hook dialing Auto offHandset locator Last number redialOptions while on calls Volume controlCall waiting Multiple handset useTemporary ring silencing MuteTemporary tone dialing Directory accessing Last number redial accessingCaller ID log accessing Intercom Handling incoming calls Transfer to Intercom call transferLanguage SettingsDial type Clock settingClear voice mail indication Press MENU/SELECTVoicemail light Ringer melody SoundsTone Key toneWallpaper DisplayContrast Ringer volume Shared directory DirectoryMemory capacity Exiting the directoryTo create and store a new directory entry New directory entriesDirectory To search by name Directory searchDirectory search To dial a displayed number To dial, delete or change entriesTo delete an entry To change an entry Information about caller ID with call waiting Caller ID How caller ID works Shared caller ID logMemory match Caller IDMissed calls To review the call log To review the call logOther options Indicator lights Screen icons, indicator lights & tonesScreen icons & alert tones Handset alert tonesScreen display messages Handset display screen messagesPlace My phone doesn’t work at all TroubleshootingCannot dial out Connecting Troubleshooting While using my Troubleshooting My caller ID isn’t Charge light Safety information Important safety instructionsDo not use a telephone in the vicinity of a gas leak Important safety instructions Battery for locations accepting spent nickel-metal Batteries Especially about telephones answering systems Pacemaker patientsFCC Part 68 and Acta FCC Part 68 and Acta Reorient or relocate the receiving antenna FCC PartLimited warranty Limited warranty Limited warranty Limited warranty 9VDC Technical specificationsIndex Index 91-001110-010-100