AT&T E5902B, E5921, E5903B user manual Troubleshooting

Appendix

Troubleshooting

•Test a working phone at the phone jack. If another phone has the same problem, the problem is the phone jack. Contact your local telephone company (charges may apply).

•Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices like wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones.

•Your line cord might be malfunctioning. Try installing a new line cord.

•Re-install the battery pack, and place cordless hand- set in the telephone base.

•Wait for the cordless handset to re-establish its con- nection with the telephone base. To be safe, allow up to one minute for this to take place.

My calls fade out or cut in and out while I’m using my cordless handset

•Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from the following electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televi- sions, personal computers, kitchen appliances and other cordless phones.

•Microwaves operate on the same frequency as your phone. It is normal to experience static on your phone while the microwave oven is operating. Do not install this phone in the same outlet or near the microwave oven.

•If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge protec- tor) into a different location. If this solves the prob- lem, re-locate your phone or modem farther apart from one another, or use a different surge protector.

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