AT&T E5921, E5903B, E5902B user manual My caller ID isn’t

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Appendix

Troubleshooting

•Relocate your telephone base to a higher loca- tion. The phone will have better reception when not installed in a low area.

•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).

My caller ID isn’t	• Caller ID is a subscription service. You must subscribe
working	to this service from your local telephone company
	for this feature to work on your phone.
	• Your caller must be calling from an area that sup-
	ports caller ID.
	• Both you and your caller’s telephone companies
	must use caller ID compatible equipment.

System does not receive caller ID or system does not display caller ID during call waiting

•Make sure you subscribe to caller ID with call waiting features services provided by your local telephone company. Caller ID features will work only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.

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Contents E598-2 Congratulations Stop Table of contentsHandset Quick reference guideUsing menus Feature menuQuick start guide User’s manual Parts checklistLOW Battery Battery installation & chargingBelt clip & optional headset Install belt clip as shown below if desiredAdding and registering handsets To register a handset to your telephone base To de-registerall handsets Replacing a handsetAuto off Basic operationMaking and answering calls On-hook dialingHandset locator Last number redialMultiple handset use Volume controlOptions while on calls Call waitingMute Temporary ring silencingTemporary tone dialing Last number redial accessing Directory accessingCaller ID log accessing Intercom Handling incoming calls Transfer to Intercom call transferLanguage SettingsDial type Clock settingClear voice mail indication Press MENU/SELECTVoicemail light Ringer melody SoundsTone Key toneWallpaper DisplayContrast Ringer volume Exiting the directory DirectoryShared directory Memory capacityTo create and store a new directory entry New directory entriesDirectory To search by name Directory searchDirectory search To dial, delete or change entries To dial a displayed numberTo delete an entry To change an entry Information about caller ID with call waiting Caller ID How caller ID works Shared caller ID logMemory match Caller IDMissed calls To review the call log To review the call logOther options Handset alert tones Screen icons, indicator lights & tonesIndicator lights Screen icons & alert tonesScreen display messages Handset display screen messagesPlace My phone doesn’t work at all TroubleshootingCannot dial out Connecting Troubleshooting While using my Troubleshooting My caller ID isn’t Charge light Important safety instructions Safety informationDo not use a telephone in the vicinity of a gas leak Important safety instructions Battery for locations accepting spent nickel-metal Batteries Especially about telephones answering systems Pacemaker patientsFCC Part 68 and Acta FCC Part 68 and Acta Reorient or relocate the receiving antenna FCC PartLimited warranty Limited warranty Limited warranty Limited warranty 9VDC Technical specificationsIndex Index 91-001110-010-100