30 | X5 Stereo Bluetooth Headset |
Troubleshooting FAQ
1. How do I re-connect my X5?
Short Press the MFB Button to reconnect a previously paired phone. To reconnect Audio Streamer with Headset, simply power on both devices and they will be connected automatically.
2. Why won’t my X5 enter into pairing mode?
Follow through the instructions in the X5 Headset Manual. Press the ‘Vol Up’ and ‘On/Off buttons for 4 seconds. The X5 will enter into Pairing mode ready to be searched by devices. Also, the X5 sometimes requires a few seconds to establish a connection. Please be patient while devices are searching.
3. Is my X5 Headset charged?
Red LED will flash red slowly if the battery is getting low.
4.When I mount battery and power on headset, the LED flashes red.
This indicates a low battery level. Please charge the battery according to the instructions in the manual.
5.While using the X5 Headset, I connected it to PC via USB to charge but the LED doesn’t show any color indication.
If the battery is fully charged, the LED will not show any indications when the charge cable is plugged in.
6.What is the life cycle of the battery pack and can I leave the headset connected to the power adapter or USB cable even if the battery has been fully charged?
The battery pack has a life cycle of 500 which means it can be charged 500 times before the playtime becomes shorter. The headset can be left connected to the power adapter or a USB cable even if the battery has been fully charged.
7.Sometimes it’s difficult to distinguish the LED indicators when charging via USB adapter or USB cable?
The LED indicators can be distinguished as follows :
1) Charging the Headset or Audio Streamer: LED will flash red and blue alternately.
2) Charging the Headset while in connection (play) mode : LED will light red. After charging is complete, LED will turn OFF.
3) Charging the Audio Streamer in connection (play) mode : LED will flash red and blue alternately.