Nortel Networks P0886634 manual Introduction to Norstar Voice Mail FAX, FAX overview

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Introduction to Norstar Voice Mail FAX

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Norstar Voice Mail FAX provides Norstar Voice Mail with fax functionality. This installation guide is intended for the installer of Norstar Voice Mail FAX and describes how the FAX option should be installed and prepared for operation. Norstar Voice Mail FAX can be installed on systems equipped with either a Media Services Base Interface Card (BIC) or Digital Voice Cards (DVC)s. The procedures for installing the Digital Fax Card (DFC) differs between the systems. Follow the instruction on which system you have installed.

The installer is responsible for:

installing the DFC

connecting the DFC to the DVCs or BIC

enabling the FAX software

FAX overview

The Norstar Voice Mail FAX software is factory installed on the Norstar Applications Module (NAM). The FAX software must be enabled after the DFC is installed.

The FAX option provides Norstar Voice Mail with the following features:

Fax Mail – Faxes received from external fax machines are stored in personal mailboxes

Fax Answering – Faxes received from external fax machines are automatically sent to a predefined fax extension

Fax-on-demand – An external caller can request a fax to be sent to them from a Fax-on-demand Mailbox

Fax Overflow – When the office fax machine is unavailable for use, faxes can be temporarily stored in a fax Overflow Mailbox and printed later

Fax System Group Message (Fax Broadcast) – A Fax System Group Message can be sent whenever you want to notify a special group, by way of a fax, of a pending event or company notice

To print fax documents from a Fax Overflow Mailbox, the fax machine must be connected to the same Norstar system as the NAM. To print a fax document from a Personal Mailbox, the fax machine does not need to be connected to a Norstar system. A fax machine may also be required for loading fax documents in a Fax- on-demand Mailbox.

P0886634 Issue 1.0

FAX Installation Guide

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Contents Norstar Voice Mail 4.0 FAX Installation Guide Page Contents FAX Installation Guide Regulatory information Repair facilities FAX overview Introduction to Norstar Voice Mail FAXFAX overview Specifications DFC overviewSpecial tools Enabling the FAX software PrecautionsDVCs Shutting down the Norstar Voice Mail system Installation overviewUnlocking the module door Opening the NAMInstalling the DFC in the NAM Locating the expansion bus slots on a NAM Switch SW1 should be set according to the following table NAM PEB Cable installation example Installing the PEB CableDigital Voice Card Installing the PEB Cable Adding a Digital Voice Card after FAX is installed Installing the DFC on systems equipped with DVCs P0886634 Issue BIC Removing the BIC Keyboard/mouse backplane connector JP1 JP2 BIC connection points Re-installing the BIC in a NAM Re-installing the BIC in the NAMRe-installing the BIC in a new NAM Connecting the DFC to the BIC with the PEB Cable Connecting the BIC to the DFC in a NAM To connect the BIC to the DFC with the PEB cable Enabling the FAX software P0886634 Issue USA Comments Optional Your name Fax Company Norstar is a trademark of Northern Telecom. P0886634 Issue