88 Chapter 11 Frequently Asked Questions
6Click the Yes button to proceed.
A progress window opens. When the backup is complete, the Backup Complete message appears.
7Click the OK button.
How do I restore the BCM450 from a previous backup?
Use the following procedure to restore the BCM450 database.
To restore data from the BCM450
1In the task panel, click the Administration tab.
2Open the Backup and Restore folder, and then click Restore.
The Restore panel opens. In the Restore From field, select the location of the backup archive to use.
3Click the Restore button.
The Select Components to Restore window opens.
4Select the optional components that you want to include from the backup file.
5Click the OK button.
A warning window opens and displays information about components that will be affected by the restore operation. Read the warning carefully before proceeding.
6Click the Yes button to proceed.
A progress window opens. When the operation is complete, the Restore Complete window opens.
7Click the OK button.
How do I complete a Warm Reset or Cold Reset? Is it safe and will I lose customer data?
You can use the Reset utility in Element Manager to:
•reboot the BCM450 system
•perform a warm reset of telephony services
•perform a cold reset of telephony services
•shut down the system
For a description of the impact on the system of each of these resets, see Reset functions on page 26.
Use this procedure to perform a warm or cold reset.