Nortel Networks 1165E manual To turn Password Protection on or off, Mode

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About the Nortel IP Phone 1165E

To turn Password Protection on or off:

	1.	Press the Directory key.
(Directory)
	2.	Press the Up/Down navigation keys to
		scroll and highlight Change Protection
		Mode.
	3.	Use the dialpad to enter your password
		(if Password Protection is enabled).
Enter	4.	Press the Enter soft key.
	5.	Press the Up/Down navigation keys to
		scroll and highlight one of the following:
		—	Enable Password Protection
		—	Disable Password Protection
	6.	Choose one of the following soft keys:
Yes	No	—	Yes to accept the selection
or		— No to return to the Directory menu
		— No to return to the Directory menu
Done	7.	Press the Done soft key.

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Contents IP Phone 1165E Page April OctoberRevision history Contents Contents Basic features About the Nortel IP Phone 1165EAbout the Nortel IP Phone 1165E About the Nortel IP Phone 1165E Telephone controls On page 10 shows the IP Phone 1165EAbout the Nortel IP Phone 1165E About the Nortel IP Phone 1165E About the Nortel IP Phone 1165E About the Nortel IP Phone 1165E Telephone display About the Nortel IP Phone 1165E USB support On page 17 shows an idle LCD screenCall features and Flexible Feature Codes Security featuresHighlight New Password To change your ScpwTo turn Password Protection on or off ModeAgent and supervisor features Logging in without Agent ID for basic ACDTo log in as an agent Logging in using Multiple Queue Assignments for Basic ACD Logging in with an Agent ID and MQA login optionsTo log Using Default Login To use Default LoginLogging out To log outAnswering ACD calls To answer the callUsing Call Forcing To terminate the callUsing Return to Queue on No Answer Using Activity codeTo enable Call Forcing for headset users To record activitiesUsing Emergency To use EmergencyUsing Not Ready Placing or answering non-ACD callsTo use Not Ready To place a callContacting your supervisor To answer a callTo answer a call from your supervisor To answer a call from your supervisor while on another callTo conference in your supervisor during a call in progress To place a call to your supervisorTo return to the ACD call Agent features Using Answer Agent To use Answer AgentUsing the Agent key Using Answer EmergencyTo use Call Agent Using Call AgentTo use Answer Emergency Using Interflow Using Night ServiceTo activate Night Service To use InterflowTo transition to Night Service To deactivate Night ServiceObserving a call To observe a callDisplaying the queue To display information on your ACD queueIndicator Queue status Description Displaying agent status To display agent statusCurrent status of agents Terms you should know Terms you should know Information display Terms you should know Terms you should know Terms you should know Page Page Page Page Page Legal Notice