NEC 408 VM manual System Manager’s Password, Section Using the System MANAGER’S Conversation

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NEC America, Inc.

 

 

This guide gives you the information you need to decide how best to use your system and to perform each of these tasks quickly. Each chapter covers one of the system manager’s four main areas of responsibility.

Chapter 2, “Planning Your System” helps you decide how you want your system to answer incoming calls and helps you plan your greetings and schedules.

Chapter 3, “Setting Up Your System” explains the parts of your system the technician has set up and guides you through your part of the setup.

Chapter 4, “Training Users” covers the points you need to convey to your organization’s operator and to all subscribers on the voice messaging system.

Chapter 5, “Maintaining Your System” describes the ongoing tasks you perform to keep your system running efficiently. It also introduces call routing keys, a powerful feature that provides you with flexibility in handling calls.

Chapter 6, “Expanding Your System With Call Routing” describes all the aspects of call routing and how it works.

SECTION 3

USING THE SYSTEM MANAGERS CONVERSATION

As system manager, you use the system manager’s conversation to add, delete, and reset mailboxes; to change the opening greeting message and system schedule; and to perform other maintenance operations.

3.1System Manager’s Password

The system manager’s password identifies you as system manager. As a system manager, you are also a regular InfoSet 408 Voice Mail subscriber. Your system manager password also serves as your personal ID.

When the voice messaging system is first installed, the system manager’s password (personal ID) is 797647 (SYSMGR on lettered telephone keypads). Change the password immediately, and protect your system by changing your password regularly.

InfoSet 408 System Manager’s Guide

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Contents Page Walnut Hill Lane Irving, TX Preface Supporting Documents Table of Contents Planning Your System Training Users Expanding Your System With Call Routing Welcome to Infoset 408 Voice Mail System ConversationsSystem IDs Section System Manager Responsibilities System Manager’s PasswordSubscribers Have Personal IDs Section Using the System MANAGER’S Conversation System Manager’s PasswordSystem Manager’s Conversation Using The System Manager’s ConversationOpening Greeting Press Change a Mailbox Press 4 Mailbox MaintenanceOperator Settings Press Call Routing Press HOW the System Handles Calls What Does the Automated Attendant Do?Fax Routing, Detection, And Notification Callers Route ThemselvesNo Automated Attendant Deciding How to Use the Automated AttendantCall Routing Keys Give Quick Access Operator Assistance Is Always AvailableSection Planning Your Opening Greeting Private AttendantSecondary Attendant Primary AttendantDay Greeting Opening Greeting And System ScheduleHoliday Greeting System DirectoryNight Greeting System Schedule Determining the System ScheduleYour Organization’s Schedule Issue NEC America, Inc Section Setup Information Record Understanding Your System SetupGetting Started Tasks Section Getting StartedTo record your opening greeting Section Recording Your Opening GreetingSetting UP Your System Schedule To set the system schedule Operator Mailbox Greetings Section Setting Your OPERATOR’S Extension and MailboxTo confirm or change the extension for operator calls To review or change the Operator mailbox greetings Setting Up Fax NotificationTo set up fax notification Section Becoming Familiar with the System Changing the System MANAGER’S PasswordTo change the system manager’s password Section Conducting User Training Preparing for TrainingIssue NEC America, Inc Redirecting Messages In The Operator Mailbox Section Training the OperatorTransferring External Callers To a Voice Mailbox To redirect a new messageTo redirect an old message Setting Your Operator’s Extension and Mailbox on Section Creating a Special Opening Greeting for Holidays Ongoing MaintenanceYou to Section Adding and Deleting Voice Mailboxes Section Message Groups Section Monitoring System Status To edit your message groupsTo check the system information summary Offering Call Routing Why Use Call Routing?Evaluating Your Needs How Call Routing WorksCall Routing Diagram Section Planning Call Routing Steps for setting up call routingCall Routing Planning Worksheet Default action Call-routing key assignments Day NightSection Assigning Call Routing Keys Section Changing Default ActionsSection Recording NEW Greetings To change default actionsTo record call-routing box greetings Section Testing Call Routing
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408 VM specifications

The NEC 408 VM is a state-of-the-art networking solution designed to enhance communication and efficiency in various organizational environments. As a part of NEC's advanced virtualization and management offerings, this model brings unique benefits that cater to modern business needs.

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