NEC 408 VM manual Private Attendant, Secondary Attendant, Primary Attendant

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NEC America, Inc.

 

 

 

 

1.2.2Private Attendant

The voice mail system is reserved for subscribers only. This makes the voice messaging system available from outside the office to subscribers and to selected clients, but external callers cannot reach a voice mailbox unless the operator transfers them to it.

1.2.3Secondary Attendant

Your operator answers most incoming calls. Overflow calls are routed to the automated attendant when the operator is busy or unavailable (if this option is supported by your telephone system). InfoSet 408 Voice Mail also answers calls dialed directly to the secondary telephone number.

The point at which calls overflow to InfoSet 408 Voice Mail depends on the number of external lines connected to your telephone system and the number of calls you receive. Your technician can help you choose the appropriate secondary line for the voice messaging system.

1.2.4Primary Attendant

Your main telephone lines are routed directly to the voice messaging system. The system answers most of your incoming calls. Your operator helps only those callers who need personal assistance and takes overflow calls when all InfoSet 408 Voice Mail ports are busy.

SECTION 2

PLANNING YOUR OPENING GREETING

The opening greeting plays to a caller when the voice messaging system answers a call. During the opening greeting, callers can enter extension numbers, access the system directory, or hold for assistance. So, you must plan your opening greeting to tell callers the options that are available to them.

Plan an opening greeting for business hours (day greeting) as well as one for after business hours (night greeting).

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InfoSet 408 System Manager’s Guide

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Contents Page Walnut Hill Lane Irving, TX Preface Supporting Documents Table of Contents Planning Your System Training Users Expanding Your System With Call Routing System Conversations System IDsWelcome to Infoset 408 Voice Mail System Manager’s Password Subscribers Have Personal IDsSection System Manager Responsibilities System Manager’s Password Section Using the System MANAGER’S ConversationUsing The System Manager’s Conversation System Manager’s ConversationChange a Mailbox Press 4 Mailbox Maintenance Operator Settings PressOpening Greeting Press Call Routing Press What Does the Automated Attendant Do? HOW the System Handles CallsCallers Route Themselves Fax Routing, Detection, And NotificationOperator Assistance Is Always Available Deciding How to Use the Automated AttendantCall Routing Keys Give Quick Access No Automated AttendantPrimary Attendant Private AttendantSecondary Attendant Section Planning Your Opening GreetingOpening Greeting And System Schedule Day GreetingSystem Directory Night GreetingHoliday Greeting Determining the System Schedule System ScheduleYour Organization’s Schedule Issue NEC America, Inc Understanding Your System Setup Section Setup Information RecordSection Getting Started Getting Started TasksSection Recording Your Opening Greeting To record your opening greetingSetting UP Your System Schedule To set the system schedule Section Setting Your OPERATOR’S Extension and Mailbox To confirm or change the extension for operator callsOperator Mailbox Greetings Setting Up Fax Notification To set up fax notificationTo review or change the Operator mailbox greetings Changing the System MANAGER’S Password To change the system manager’s passwordSection Becoming Familiar with the System Preparing for Training Section Conducting User TrainingIssue NEC America, Inc Section Training the Operator Redirecting Messages In The Operator MailboxTo redirect a new message To redirect an old messageTransferring External Callers To a Voice Mailbox Setting Your Operator’s Extension and Mailbox on Ongoing Maintenance Section Creating a Special Opening Greeting for HolidaysYou to Section Adding and Deleting Voice Mailboxes Section Message Groups To edit your message groups Section Monitoring System StatusTo check the system information summary Why Use Call Routing? Offering Call RoutingHow Call Routing Works Evaluating Your NeedsCall Routing Diagram Steps for setting up call routing Section Planning Call RoutingDefault action Call-routing key assignments Day Night Call Routing Planning WorksheetSection Changing Default Actions Section Assigning Call Routing KeysTo change default actions Section Recording NEW GreetingsTo record call-routing box greetings Section Testing Call Routing
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408 VM specifications

The NEC 408 VM is a state-of-the-art networking solution designed to enhance communication and efficiency in various organizational environments. As a part of NEC's advanced virtualization and management offerings, this model brings unique benefits that cater to modern business needs.

One of the standout features of the NEC 408 VM is its robust virtualization capabilities. By leveraging advanced virtualization technologies, the NEC 408 VM allows multiple virtual machines to run on a single physical server. This not only optimizes resource utilization but also simplifies management and increases flexibility. Organizations can deploy various applications without the need for significant hardware investments, making it a cost-effective solution.

The NEC 408 VM is built on a high-performance architecture, ensuring that it can handle demanding workloads with ease. It is equipped with powerful CPUs, ample RAM, and high-speed networking capabilities, allowing it to manage multiple simultaneous processes without compromising on performance. This makes it an ideal choice for enterprises that require efficient handling of large datasets or complex applications.

Another notable feature of the NEC 408 VM is its security protocols. In an age where cybersecurity is paramount, this model integrates advanced security features to safeguard sensitive data. It offers robust encryption, access control, and regular security updates, ensuring that network vulnerabilities are minimized.

The NEC 408 VM is designed for scalability, allowing organizations to expand their infrastructure as needs grow. Businesses can easily add more virtual machines or resources without the need for extensive reconfiguration. This means that companies can adapt quickly to market changes without incurring downtime or excessive costs.

Interoperability is also a critical factor for the NEC 408 VM, which supports a variety of operating systems and applications. This ensures that organizations can integrate their existing technologies seamlessly, eliminating compatibility issues that can hinder productivity.

In summary, the NEC 408 VM stands out as a versatile and powerful networking solution. Its virtualization capabilities, high-performance architecture, enhanced security features, scalability, and interoperability make it an attractive option for businesses seeking to enhance their IT infrastructure. As organizations continue to evolve in a digital world, the NEC 408 VM provides the reliability and flexibility needed to thrive in a competitive landscape.
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