NEC 408 VM manual Why Use Call Routing?, Offering Call Routing

Page 43

Expanding Your System With Call Routing

SECTION 1 OFFERING CALL ROUTING

￿￿￿￿￿￿￿￿

With call routing, callers can press a single touchtone key during a greeting to:

Transfer to an extension.

￿Hear an audio message.

Choose from a submenu of options.

You can assign and activate call-routing keys by following the system manager’s conversation. The opening greeting acts as a main menu, telling callers what action each call-routing key provides. The following example is typical of how organizations use the opening greeting to tell callers about call routing.

Opening Greeting:

“Hello. Thank you for calling the Omni Company. If you are calling from a touchtone phone, you may dial an extension at any time.

To place an order, press 1; for directions to the Omni Company, press 2; for a description of products and services, press 3.

Otherwise, please stay on the line and an operator will be right with you.”

1.1Why Use Call Routing?

Call routing lets you customize your InfoSet voice messaging system to meet the specific needs of your organization. Some of the ways you might use call routing include:

Expanding Your System With Call Routing

6 - 1

Page 42 Page 44
Image 43
Page 42 Page 44
Contents Page Walnut Hill Lane Irving, TX Preface Supporting Documents Table of Contents Planning Your System Training Users Expanding Your System With Call Routing System IDs System ConversationsWelcome to Infoset 408 Voice Mail Subscribers Have Personal IDs System Manager’s PasswordSection System Manager Responsibilities Section Using the System MANAGER’S Conversation System Manager’s PasswordSystem Manager’s Conversation Using The System Manager’s ConversationOperator Settings Press Change a Mailbox Press 4 Mailbox MaintenanceOpening Greeting Press Call Routing Press HOW the System Handles Calls What Does the Automated Attendant Do?Fax Routing, Detection, And Notification Callers Route ThemselvesNo Automated Attendant Deciding How to Use the Automated AttendantCall Routing Keys Give Quick Access Operator Assistance Is Always AvailableSection Planning Your Opening Greeting Private AttendantSecondary Attendant Primary AttendantDay Greeting Opening Greeting And System ScheduleNight Greeting System DirectoryHoliday Greeting System Schedule Determining the System ScheduleYour Organization’s Schedule Issue NEC America, Inc Section Setup Information Record Understanding Your System SetupGetting Started Tasks Section Getting StartedTo record your opening greeting Section Recording Your Opening GreetingSetting UP Your System Schedule To set the system schedule To confirm or change the extension for operator calls Section Setting Your OPERATOR’S Extension and MailboxOperator Mailbox Greetings To set up fax notification Setting Up Fax NotificationTo review or change the Operator mailbox greetings To change the system manager’s password Changing the System MANAGER’S PasswordSection Becoming Familiar with the System Section Conducting User Training Preparing for TrainingIssue NEC America, Inc Redirecting Messages In The Operator Mailbox Section Training the OperatorTo redirect an old message To redirect a new messageTransferring External Callers To a Voice Mailbox Setting Your Operator’s Extension and Mailbox on Section Creating a Special Opening Greeting for Holidays Ongoing MaintenanceYou to Section Adding and Deleting Voice Mailboxes Section Message Groups Section Monitoring System Status To edit your message groupsTo check the system information summary Offering Call Routing Why Use Call Routing?Evaluating Your Needs How Call Routing WorksCall Routing Diagram Section Planning Call Routing Steps for setting up call routingCall Routing Planning Worksheet Default action Call-routing key assignments Day NightSection Assigning Call Routing Keys Section Changing Default ActionsSection Recording NEW Greetings To change default actionsTo record call-routing box greetings Section Testing Call Routing
Related manuals
Manual 66 pages 33.9 Kb

408 VM specifications

The NEC 408 VM is a state-of-the-art networking solution designed to enhance communication and efficiency in various organizational environments. As a part of NEC's advanced virtualization and management offerings, this model brings unique benefits that cater to modern business needs.

One of the standout features of the NEC 408 VM is its robust virtualization capabilities. By leveraging advanced virtualization technologies, the NEC 408 VM allows multiple virtual machines to run on a single physical server. This not only optimizes resource utilization but also simplifies management and increases flexibility. Organizations can deploy various applications without the need for significant hardware investments, making it a cost-effective solution.

The NEC 408 VM is built on a high-performance architecture, ensuring that it can handle demanding workloads with ease. It is equipped with powerful CPUs, ample RAM, and high-speed networking capabilities, allowing it to manage multiple simultaneous processes without compromising on performance. This makes it an ideal choice for enterprises that require efficient handling of large datasets or complex applications.

Another notable feature of the NEC 408 VM is its security protocols. In an age where cybersecurity is paramount, this model integrates advanced security features to safeguard sensitive data. It offers robust encryption, access control, and regular security updates, ensuring that network vulnerabilities are minimized.

The NEC 408 VM is designed for scalability, allowing organizations to expand their infrastructure as needs grow. Businesses can easily add more virtual machines or resources without the need for extensive reconfiguration. This means that companies can adapt quickly to market changes without incurring downtime or excessive costs.

Interoperability is also a critical factor for the NEC 408 VM, which supports a variety of operating systems and applications. This ensures that organizations can integrate their existing technologies seamlessly, eliminating compatibility issues that can hinder productivity.

In summary, the NEC 408 VM stands out as a versatile and powerful networking solution. Its virtualization capabilities, high-performance architecture, enhanced security features, scalability, and interoperability make it an attractive option for businesses seeking to enhance their IT infrastructure. As organizations continue to evolve in a digital world, the NEC 408 VM provides the reliability and flexibility needed to thrive in a competitive landscape.
Top Page Image Contents