NEC 408 VM manual Section Assigning Call Routing Keys, Section Changing Default Actions

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NEC America, Inc.

 

 

 

 

SECTION 4

ASSIGNING CALL ROUTING KEYS

 

You can use touchtone keys one through nine (1-9) as call-routing keys

 

for the opening greeting and for any call-routing box you choose to

 

include. Do not use zero (0) as a call-routing key. It should be reserved

 

for routing callers to the operator.

 

You can assign a call-routing key to route to a subscriber’s extension or

 

to a call-routing box. Call-routing boxes are numbered 01-20.

To assign call routing keys:

1.Access the system manager’s conversation.

2.Select action 9.

3.Perform either of the following actions:

Select action 4 to set up call-routing keys for the opening greeting.

OR

Select action 5 to set up call routing for a call-routing box, and then enter the two-digit call-routing box number as prompted.

4.Select action 4 to assign call-routing keys.

5.Enter the call-routing key number you wish to assign.

6.Select 1 to change the call-routing key assignment.

7.Follow the system prompts to assign a call-routing key to an extension or to a call-routing box.

Note: When you use a call-routing key to route callers to an extension, be sure that a mailbox exists for the extension.

SECTION 5

CHANGING DEFAULT ACTIONS

After the opening greeting or a call-routing box greeting is played, the system automatically routes to the operator daytime callers who enter an invalid call-routing key or who do not press any key. At night, the system prompts such callers to leave a message.

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InfoSet 408 System Manager’s Guide

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Contents Page Walnut Hill Lane Irving, TX Preface Supporting Documents Table of Contents Planning Your System Training Users Expanding Your System With Call Routing System Conversations System IDsWelcome to Infoset 408 Voice Mail System Manager’s Password Subscribers Have Personal IDsSection System Manager Responsibilities System Manager’s Password Section Using the System MANAGER’S ConversationUsing The System Manager’s Conversation System Manager’s ConversationChange a Mailbox Press 4 Mailbox Maintenance Operator Settings PressOpening Greeting Press Call Routing Press What Does the Automated Attendant Do? HOW the System Handles CallsCallers Route Themselves Fax Routing, Detection, And NotificationDeciding How to Use the Automated Attendant Call Routing Keys Give Quick AccessOperator Assistance Is Always Available No Automated AttendantPrivate Attendant Secondary AttendantPrimary Attendant Section Planning Your Opening GreetingOpening Greeting And System Schedule Day GreetingSystem Directory Night GreetingHoliday Greeting Determining the System Schedule System ScheduleYour Organization’s Schedule Issue NEC America, Inc Understanding Your System Setup Section Setup Information RecordSection Getting Started Getting Started TasksSection Recording Your Opening Greeting To record your opening greetingSetting UP Your System Schedule To set the system schedule Section Setting Your OPERATOR’S Extension and Mailbox To confirm or change the extension for operator callsOperator Mailbox Greetings Setting Up Fax Notification To set up fax notificationTo review or change the Operator mailbox greetings Changing the System MANAGER’S Password To change the system manager’s passwordSection Becoming Familiar with the System Preparing for Training Section Conducting User TrainingIssue NEC America, Inc Section Training the Operator Redirecting Messages In The Operator MailboxTo redirect a new message To redirect an old messageTransferring External Callers To a Voice Mailbox Setting Your Operator’s Extension and Mailbox on Ongoing Maintenance Section Creating a Special Opening Greeting for HolidaysYou to Section Adding and Deleting Voice Mailboxes Section Message Groups To edit your message groups Section Monitoring System StatusTo check the system information summary Why Use Call Routing? Offering Call RoutingHow Call Routing Works Evaluating Your NeedsCall Routing Diagram Steps for setting up call routing Section Planning Call RoutingDefault action Call-routing key assignments Day Night Call Routing Planning WorksheetSection Changing Default Actions Section Assigning Call Routing KeysTo change default actions Section Recording NEW GreetingsTo record call-routing box greetings Section Testing Call Routing
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408 VM specifications

The NEC 408 VM is a state-of-the-art networking solution designed to enhance communication and efficiency in various organizational environments. As a part of NEC's advanced virtualization and management offerings, this model brings unique benefits that cater to modern business needs.

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