NEC 408 VM manual Callers Route Themselves, Fax Routing, Detection, And Notification

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NEC America, Inc.

 

 

 

 

1.1.1Callers Route Themselves

Through the automated attendant, external callers can reach a person directly by dialing the extension number. Using the directory assistance feature, a caller who does not know the extension number can spell the subscriber’s last name, and the system routes the call appropriately. When an extension does not answer or is busy, the system automatically routes the caller to the subscriber’s voice mailbox.

Note: The system directory is automatically set up during installation. Subscribers enter individual information while enrolling.

1.1.2Fax Routing, Detection, And Notification

If the system detects a fax tone when it answers a call, it transfers the call to your fax machine automatically. Callers can also dial the fax extension during the opening greeting, and, once connected to the fax extension, send a fax manually. This eliminates the need for a separate fax telephone number and dedicated outside line. The system can even prompt fax callers to add a brief voice mail message to describe their fax and tell the operator who it is for. The operator can then send this message to the person’s voice mailbox as notification that a fax is waiting.

Note: Fax routing from InfoSet 408 Voice Mail requires that the fax machine be connected to a digital telephone jack (Electronic Station Port) on the switch via a digital-to-analog converter (SLT Adapter or APR-U10 Unit). Because the separate FAX CO Branch jack on the switch is a FAX branch and not an extension, InfoSet 408 Voice Mail cannot route faxes to it.

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InfoSet 408 System Manager’s Guide

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Contents Page Walnut Hill Lane Irving, TX Preface Supporting Documents Table of Contents Planning Your System Training Users Expanding Your System With Call Routing System IDs System ConversationsWelcome to Infoset 408 Voice Mail Subscribers Have Personal IDs System Manager’s PasswordSection System Manager Responsibilities System Manager’s Password Section Using the System MANAGER’S ConversationUsing The System Manager’s Conversation System Manager’s ConversationOperator Settings Press Change a Mailbox Press 4 Mailbox MaintenanceOpening Greeting Press Call Routing Press What Does the Automated Attendant Do? HOW the System Handles CallsCallers Route Themselves Fax Routing, Detection, And NotificationDeciding How to Use the Automated Attendant Call Routing Keys Give Quick AccessOperator Assistance Is Always Available No Automated AttendantPrivate Attendant Secondary AttendantPrimary Attendant Section Planning Your Opening GreetingOpening Greeting And System Schedule Day GreetingNight Greeting System DirectoryHoliday Greeting Determining the System Schedule System ScheduleYour Organization’s Schedule Issue NEC America, Inc Understanding Your System Setup Section Setup Information RecordSection Getting Started Getting Started TasksSection Recording Your Opening Greeting To record your opening greetingSetting UP Your System Schedule To set the system schedule To confirm or change the extension for operator calls Section Setting Your OPERATOR’S Extension and MailboxOperator Mailbox Greetings To set up fax notification Setting Up Fax NotificationTo review or change the Operator mailbox greetings To change the system manager’s password Changing the System MANAGER’S PasswordSection Becoming Familiar with the System Preparing for Training Section Conducting User TrainingIssue NEC America, Inc Section Training the Operator Redirecting Messages In The Operator MailboxTo redirect an old message To redirect a new messageTransferring External Callers To a Voice Mailbox Setting Your Operator’s Extension and Mailbox on Ongoing Maintenance Section Creating a Special Opening Greeting for HolidaysYou to Section Adding and Deleting Voice Mailboxes Section Message Groups To edit your message groups Section Monitoring System StatusTo check the system information summary Why Use Call Routing? Offering Call RoutingHow Call Routing Works Evaluating Your NeedsCall Routing Diagram Steps for setting up call routing Section Planning Call RoutingDefault action Call-routing key assignments Day Night Call Routing Planning WorksheetSection Changing Default Actions Section Assigning Call Routing KeysTo change default actions Section Recording NEW GreetingsTo record call-routing box greetings Section Testing Call Routing
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408 VM specifications

The NEC 408 VM is a state-of-the-art networking solution designed to enhance communication and efficiency in various organizational environments. As a part of NEC's advanced virtualization and management offerings, this model brings unique benefits that cater to modern business needs.

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