NEC R1000 manual Music on Hold

FEATURE

DESCRIPTION

SYSTEM

AVAILABILITY

OPERATING PROCEDURES

SERVICE

CONDITIONS

A locally provided music source or an internal music source can be used to supply music to parties on hold, to assure them that they are still connected to the system.

System Software allows CO ports to provide multiple music sources to different COs in the system.

Terminal Type

Not applicable

Required Components

External source connected to the RCA jack on the basic B64-U23 KSU.

None

Data Assignment

Use Memory Block 1-8-09 (Music on Hold Pattern Selection) to select the Music on Hold pattern (default: A).

Use Memory Block 1-8-31 (Hold Tone Source Assignment) to assign the internal (default: INT) or external (EXT) Music on Hold source.

Use Memory Block 1-8-32 (Hold Interval Tone Volume Selection) to pad the Music (default: 0 dB) by -6dB when the Internal source is used.

Use Memory Block 4-66 (MOH or Ring Back Tone Selection) to assign MOH or Ring Back Tone for the outside party when a trunk call is placed on hold by the Transfer key on a Dterm Series i, or hook flash from a Single Line Telephone, or the Transfer or Hold keys at a PHS station.

General:

Music On Hold (MOH) is provided for all outside and internal calls on hold.