ALWAYS check first that:
“I cannot make or answer calls with my cordless handset.”
Troubleshooting
The Big Button Combo must be serviced by trained engineers. NEVER attempt any repairs or adjustments yourself - you could make the problem worse and invalidate the Guarantee.
nYou have followed all the steps listed on pages 7 to 11 to install and set up your digital cordless telephone.
nAll connectors are firmly inserted in their sockets.
nMains power to the base unit is switched on at the socket.
nThe handset’s batteries are correctly and securely installed and are not run down.
Everyday use
Check that the base telephone’s mains power adapter is plugged in and power is switched on. Without mains power, you can make calls using the base telephone’s handset (not the speakerphone), but it needs mains power to operate the cordless handsets.
Make sure you’re using the telephone line cable that was supplied with your Big Button Combo. Other telephone line cables might not work.
Move the cordless handset closer to the base telephone.
Check the Battery Level symbol on the display. If it is low, replace the cordless handset on the charger pod to recharge the batteries.
Switch off power to the base telephone at the mains socket, wait for a few seconds and then switch back on. This may solve the problem.
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