AT&T System 75, 7401, Generic 3 manual Troubleshooting

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To operate a feature, you must have the handset off-hook (removed from the cradle of the voice terminal) unless otherwise noted. Any feature not listed on your Feature Directory can be activated or canceled by dialing a 1-, 2-, or 3-digit feature code. In the blanks provided within the procedures, write in the assigned code numbers.

As you operate the features assigned to your voice terminal, keep in mind the following general rules.

Follow carefully all the steps listed in the procedure for the particular feature you are using.

If you receive an intercept tone (high-pitched, alternating high and low tone) while attempting to operate any feature, you have taken too much time to complete a procedural step or have made a dialing error. Hang up, get dial tone, and begin again at Step 1.

Step 1 in most procedures gives you two options. Follow the first option if the named feature is listed on your directory; follow the second option (in gray type) if it is not.

System 75 is available in more than one version. Some features, such as Abbreviated Dialing, Call Forwarding All Calls, Last Number Dialed, and Priority Calling operate slightly differently with Version 1, and possibly Version 2, than they do with later versions. If you are using Version 1 or 2 of the System 75 software, you should check the section titled Troubleshooting later in this guide before you use you use any of these 4 features.

Troubleshooting

Later in this guide you will find a short section on troubleshooting. Use the procedures listed here for problems that you may have in using your voice terminal.

Quick Reference Lists

At the back of this booklet is a set of quick reference lists. Use them to record your feature codes and trunk codes, Abbreviated Dialing personal list items, and message and attendant extensions. Once you have completed the lists, remove the page from the booklet (tear along the perforation), and keep the lists near your voice terminal.

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Contents AT&T Definity To Order Copies of this Document Contents Feature in the remainder of this booklet Your 7401 Plus Voice TerminalPage What the Features Do Page How to Use the Feature Directory Assignable Feature DirectoryHow to Use the Features Key WordsTroubleshooting Abbreviated Dialing AD Answering or Placing a Second Call Automatic Callback Call Forwarding All Calls Call ParkCall Pickup Drop ConferenceHold Last Number Dialed Leave Word CallingMessage Priority CallingSelect Ring Send All CallsTransfer Voice Message RetrievalPage Tones and Their Meanings Ringing TonesTroubleshooting SolutionFeature System 75 Version Changes in Feature Operation Key Words to Know Page Page Feature Codes Quick Reference Lists
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