2nd Ave 7800 Series installation instructions Troubleshooting, System Diagnostics

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7800 SERIES RELAY MODULES

6.Loss of flame during RUN.

a.Open the main fuel manual shutoff valve(s) and open manual pilot shutoff valve(s).

b.Depress the RESET button.

c.Start the system. Start-up should be normal and the main burner should light normally.

d.After the sequence is in the normal RUN period for at least ten seconds with the main burner firing, close the manual main fuel shutoff valve(s) to extinguish the main burner flame. (On intermittent pilot applications, also, close the pilot manual shutoff valve.)

e.The flame signal should drop below 1.25 Vdc within the FFRT of the amplifier and the relay module after the main flame and/or pilot goes out.

f.*Main Flame Fail* fault is displayed on the Keyboard Display Module. Fault code 17 is displayed to denote the fault.

g.Safety shutdown occurs. (EC/RM7890, EC/ RM7895, RM7896 relay modules will recycle if jumper JR2 is intact, then lock out on failure to light the pilot.)

7.Opening a Preignition Interlock after the first five seconds of POSTPURGE.

a.Open the main fuel manual shutoff valve(s) and open manual pilot shutoff valve(s).

b.Depress the RESET button.

c.*Preignition ILK* fault is displayed on the Keyboard Display Module. Fault code 33 is displayed to denote the fault.

d.Safety shutdown occurs.

IMPORTANT

1.If the relay module fails to shut down on any of these tests, take corrective action; refer to Troubleshooting and the relay module diagnostics and return to the beginning of all Checkout tests.

2.When all Checkout tests are completed, reset all switches to the original status.

TROUBLESHOOTING

System Diagnostics

Troubleshooting control system equipment failures is easier with the relay module self-diagnostics and first-out annunciation. In addition to an isolated spst alarm relay (audible annunciation), the relay module provides visual annunciation by displaying a fault code and fault or hold message at the S7800 Keyboard Display Module (standard on RM7800 and RM7838A,B devices; optional on all others). The relay module provides 127 diagnostic messages for troubleshooting the system (see Table 3).

Self-diagnostics of the relay module enables it to detect and annunciate both external and internal system problems. Fault messages, such as interlock failures, flame failures and false flame signals are displayed at the KDM, and annunciated at the 7800 SERIES Relay Module by the ALARM LED.

The KDM displays a sequence status message indicating: STANDBY, PURGE, PILOT IGN, MAIN IGN, RUN and POSTPURGE. The selectable messages also provide visual indication of current status and historical status of the equipment such as: Flame Signal, Total Cycles, Total Hours, Fault History, Diagnostic Information and Expanded Annunciator terminal status (if used). With this information, most problems can be diagnosed without extensive trial and error testing.

Table 2 provides the sequence and status hold messages. Table 3 is a summary of all relay module fault messages, fault codes, and troubleshooting suggestions. In addition, Diagnostic Information and History Data are available to assist in troubleshooting the relay module.

The relay module provides diagnostic information to aid the service mechanic in obtaining information when troubleshooting the system. Information available in the Diagnostic Information includes Device Type, Device Suffix, Software Revision, Manufacturing Code, Flame Amplifier Type, Flame Failure Response Time, Selectable Jumper Configuration Status, Run/Test Switch Status and Terminal Status.

Diagnostic Information Index

The relay module monitors input/output terminals and can display the status of the terminal at the KDM (see Table 2) (example: Pilot Valve T8 1). See the applicable relay module installation instructions for a complete terminal description and number. The display shows the actual status of the terminal. If voltage is detected at the terminal, 1 is displayed, but if no voltage is detected at the terminal, 0 is displayed.

Historical Information Index

The relay module has nonvolatile memory that allows the Relay Module to retain historical information for the six most recent lockouts. Each of the six lockout files retains the cycle when the fault occurred, the hour of operation when the fault occurred, a fault code, a fault message and burner status when the fault occurred.

IMPORTANT

Some older relay modules can not operate without a KDM, extension cable assembly with KDM or a Data ControlBus Module™ installed.

SERVICE NOTES:

1.If the KDM is scrambled, remove and reinstall the KDM, and reset the 7800 Relay Module.

2.Reset the 7800 Series Relay Module by pressing the RESET pushbutton on the 7800 Series Relay Module, or pressing a remote reset pushbutton wired through the KDM, Data ControlBus Module™ or Remote Reset Module. A power-up reset causes an electrical reset of the relay module but does not reset a lockout condition.

3.Use the access slots on the sides of the Q7800A,B to check terminal voltage.

4.Maximum ambient operating temperature of a

C7012E,F; Series 1 through 6, is reduced to

125°F because of the duty cycle operation of the relay module.

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65-0229—1

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Contents Explosion Hazard Can cause serious injury or death System CheckoutEquipment Recommended Checkout SummaryProved Pilot Systems Flame Signal MeasurementInitial Lightoff Checks Preliminary InspectionDirect Spark Ignition Systems Pilot Turndown Test ALL Installations Using a Pilot To Eliminate Ignition Interference Ignition Interference Test ALL Flame RodsIgnition Spark Response Test ALL Ultraviolet Detectors Flame Signal With Hot Combustion Chamber All InstallationsSystem Diagnostics TroubleshootingKeyboard Display Module Sequence and Status Hold Messages Main IGN mmss Pilot IGN mmssPostpurge mmss Running on slow ac Reset and sequence the relay module Fault Code System Failure Recommended Troubleshooting Hold and Fault Message SummaryPrepurge Inspect the fan make sure there is no blockage of the air Prepurge RM7838A Can cause explosion, serious injury or death Explosion HazardThis fault indicates Remove power to the device Flame amplifier Unused faults Relay Module self-test Reset and sequence the relay module Series Relay Modules Home and Building Control