Polycom 1500 C, 1725-16829-001 manual Using a Headset, Enabling Headset Memory Mode

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User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)

Using a Headset

If you use a headset, you can set up your phone so that all calls use your headset. You can also use the hookswitch button on your headset to place, answer, and end calls.

Enabling Headset Memory Mode

For a list of supported headsets, see Technical Bulletin 37477, SoundPoint IP and Polycom VVX 1500 Headset Compatibility List, at http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pu b.html.

This feature is useful for permanent or full-time headset users. You can set up your phone so that all incoming and outgoing calls use your headset. At any time, you can switch to handset or speakerphone mode.

To use Headset Memory Mode, you must enable, and then activate, Headset Memory Mode. If you switch to handset or speakerphone mode, you deactivate Headset Memory Mode. To switch back to Headset Memory Mode, you must activate it again.

To enable Headset Memory Mode:

1Tap > Settings > Basic > Preferences > Headset > Headset Memory.

2From the Headset Memory Mode screen, tap Enabled, and then tap the Select soft key.

3To activate Headset Memory Mode, press twice.

All calls will now go to your headset. If you tap the Line Key with the flashing green status indicator or the Answer soft key to receive a call, the call will connect to your headset automatically.

If you switch to the speakerphone or the handset, you deactivate Headset Memory Mode (calls no longer automatically go to your headset, unless you choose this mode). To have calls go to your headset again, activate

Headset Memory Mode by pressing twice.

36	Polycom, Inc.

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Contents User Guide for Trademark Information Contents Polycom, Inc Using the Advanced Features of Your Phone Customizing the Phone Display Getting Started with Your Phone What’s New in this GuidePolycom, Inc Feature Description Introducing Phone ComponentsUnderstanding the Phone Keypad Key DescriptionWhat Displays on the Touch Screen? With the phone number Status bar Touch screen Phone Icons Icon DescriptionCall on hold private line Navigating Menus, Lists, and Fields To operate your phone, follow these tips If you want to Then do thisList, tap Enabled or Disabled Using the Touch Screen Keyboard Entering Data and Editing FieldsEntering Data and Editing Fields Tap the Latin , Katakana Unicode , Cyrillic or AsciiUsing the Dialpad Keys on the Phone Console Quickly If you’re in 123 mode To enter 2, pressTap the Latin , Katakana , Unicode Tips for When You’re in Video Calls Cleaning the Touch ScreenTap Settings Basic Screen Clean Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Answering When in Another Call Pick up the handsetAnswering on a Shared Line Tap Settings Basic Preferences Auto Answer Answering Calls AutomaticallyPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Ending Calls Using a Headset Enabling Headset Memory ModeTap Settings Basic Preferences Headset Headset Memory Using Electronic Hookswitch While Your Phone RingsIgnoring or Silencing Incoming Calls During Calls Rejecting Incoming CallsForwarding Calls While Your Phone Rings Holding and Resuming Calls Handling Multiple Calls on Hold Transferring Calls Performing a Consultative TransferSetting Up Conference Calls Performing a Blind TransferHosting Conference Calls Holding and Resuming Conference Calls Conference window displaysEnding Conference Calls Splitting Conference Calls into Two Calls on HoldManaging Conference Call Participants To manage a conference call Customizing Video During Calls Handling Video During Conference CallsTo handle video during a call Changing the Way Calls are Answered Forwarding All Calls to Another PartyTap Features Forward To disable call forwarding Rejecting Calls from a Contact Diverting Calls from a Contact to Another PartyTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists Viewing Call Lists To view this call list Do thisTap Features Call Lists Managing Call ListsWorking with Contact Directory Searching Your Local Contact DirectoryAdding Contacts to Your Local Contact Directory Adding Contacts ManuallyPolycom, Inc Adding Contacts from Call Lists Working with Corporate Directory Updating Your Local Contact DirectoryDeleting Contacts from Your Local Contact Directory Tap Features Corporate Directory Searching Corporate DirectoryTo add a contact to your local Contact Directory Controlling What is Heard Saving Corporate Directory Search ResultsSetting Ring Tones for Contacts Changing the Ring ToneChanging the Ring Tone for Your Phone Changing the Speaker Volume Changing the Ringer VolumeMuting the Microphone Choosing Where You Hear Sound Effects Tap Settings Basic Preferences Audible RingerManaging Speed Dials Adding Speed Dial Keys Tap the Add soft keyUpdating Speed Dial Keys Accessing Voice and Video Mail Working with Multiple and Shared LinesSupporting Multiple Lines Line Key Icon Displays for Line Key Icon Shared Line Status Line Key Status Indicator Supporting Multiple Line Keys Per LineSupporting Shared Lines About Your User Password Changing Your User PasswordLocking and Unlocking the Phone Default setting is Allow ringing when locked Tap Settings AdvancedTap Settings Basic Lock Phone Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone To answer a call on a locked phone Polycom, Inc Using the Advanced Features of Your Phone Placing Calls Using the H.323 ProtocolPolycom, Inc Tap Features CMA Directory Working with a Polycom CMA SystemSearching and Dialing from the CMA Directory Using Buddy Status Lists with a CMA System This section explains the following Tap Features CMA Directory Tap Features Presence Buddy Status Removing Buddies from Your Buddy Status ListSeeing Who’s Available Buddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Tap Settings Basic Preferences Presence Accepting and Rejecting InvitationsUpdating Your Status Tap Features Presence My Status What displays on yourStatus you choose What the status means Buddy’s phone Dialing Buddies About Your Login Credentials Tap , or tap Settings Basic Login CredentialsRecording Calls and Conferences Recording Calls and Conferences Polycom, Inc Recording Calls 100 Pausing and Resuming Recording Recording ConferencesPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Using Navigation Soft Keys Tap this soft key To do thisUsing Editing Soft Keys Updating Your Phone’s Configuration Restarting Your PhonePolycom, Inc Tap Settings Basic Preferences Language Changing the LanguageTap Settings Basic Preferences Time & Date Changing the Time and Date DisplayChanging the Brightness of the Touch Screen Changing the Background Picture Tap Backlight Idle IntensityTap Maximum Intensity Settings Basic Preferences Background Using One of Your Own Pictures as the Background Picture Features Removable Storage MediaPicture Frame Setting Up Screen Savers Displaying Screen SaversTap Settings Basic Preferences Picture Frame Using Your Phone as a Picture Frame Tap Settings Basic Preferences Screen SaverStopping and Disabling Screen Savers Tap Features Removable Storage Media Picture Frame Changing When and How Video Displays Enabling or Disabling Video122 Enabling or Disabling Near-Site Video for All Calls Tap Settings Basic Video Video Call SettingsStarting and Stopping Near-Site Video During a Call Tap the Stop Video or Start Video soft keyPolycom, Inc Tap Settings Basic Video Camera Settings Changing the Clarity of Near-Site VideoChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Video Screen Mode Full Screen Tap Settings Basic Video Video Screen ModeVideo Screen Mode Window Changing How Non-PIP Video DisplaysChanging How the PIP Displays 130 Tap Settings Basic Video Local Camera View Local Camera View Mode Full ScreenLocal Camera View Full Screen Changing Power Saving Settings Setting the Call Rate for Video CallsTap Settings Basic Call Rate Tap Settings Basic Power Saving Office Hours Start Hour Changing Your Office HoursTap Duration Changing Timeouts Tap Settings Basic Power Saving TimeoutsChanging User Detection Settings Tap Settings Basic Power Saving User DetectionPolycom, Inc Service Agreements Governing LawPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance Russian ComplianceUkrainian Compliance Echo cancellation Use of IP Networks through the PstnPolycom, Inc Features Appendix Menu SystemStatus TCP/IPSettings Appendix Applications Organization dependentPolycom, Inc End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office

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