Polycom 1725-16829-001, 1500 C manual While Your Phone Rings, Ignoring or Silencing Incoming Calls

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While Your Phone Rings	Using the Basic Features of Your Phone

Using Electronic Hookswitch

For information on supported headsets to provide electronic hookswitch features to place, answer, and end calls, see Technical Bulletin 37477,

SoundPoint IP and Polycom VVX 1500 Headset Compatibility List, at http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pu b.html.

If you use a headset that supports electronic hookswitch, you can place, answer, and end calls by pressing the hookswitch button on your headset.

For detailed information about how to use electronic hookswitch, see Technical Bulletin 35150, Using an Electronic Hookswitch with SoundPoint IP and Polycom VVX 1500 Phones, at http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical _Bulletins_pub.html.

While Your Phone Rings

While your phone rings, you can do the following:

•Temporarily ignore the call before answering it. See “Ignoring or Silencing Incoming Calls” on page 37.

•Terminate the call so you can’t answer it. See “Rejecting Incoming Calls” on page 38.

•Forward the call to another party. See “Forwarding Calls While Your Phone Rings” on page 38.

Ignoring or Silencing Incoming Calls

Ignore or silence a call to do the following:

•Minimize the incoming call window so it doesn’t display in the large window in the center of the touch screen.

•Stop your phone from ringing.

When you ignore or silence a call, you stop your phone from ringing, but you can still answer the call (the call’s visual notification will still display).

To ignore or silence a call:

>>While your phone rings, tap the Ignore soft key (for private lines) or the Silence soft key (for shared lines).

The incoming call window is minimized and your phone stops ringing.

To answer an ignored or silenced call, tap the Answer soft key, or tap the Line key with the flashing green status indicator. To end an ignored call, tap the Reject soft key.

Polycom, Inc.

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Contents User Guide for Trademark Information Contents Polycom, Inc Using the Advanced Features of Your Phone Customizing the Phone Display What’s New in this Guide Getting Started with Your PhonePolycom, Inc Introducing Phone Components Feature DescriptionKey Description Understanding the Phone KeypadWhat Displays on the Touch Screen? With the phone number Status bar Touch screen Icon Description Phone IconsCall on hold private line Navigating Menus, Lists, and Fields If you want to Then do this To operate your phone, follow these tipsList, tap Enabled or Disabled Entering Data and Editing Fields Using the Touch Screen KeyboardEntering Data and Editing Fields Unicode , Cyrillic or Ascii Tap the Latin , KatakanaQuickly If you’re in 123 mode To enter 2, press Using the Dialpad Keys on the Phone ConsoleTap the Latin , Katakana , Unicode Cleaning the Touch Screen Tips for When You’re in Video CallsTap Settings Basic Screen Clean Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Pick up the handset Answering When in Another CallAnswering on a Shared Line Answering Calls Automatically Tap Settings Basic Preferences Auto AnswerPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Ending Calls Enabling Headset Memory Mode Using a HeadsetTap Settings Basic Preferences Headset Headset Memory While Your Phone Rings Using Electronic HookswitchIgnoring or Silencing Incoming Calls Rejecting Incoming Calls During CallsForwarding Calls While Your Phone Rings Holding and Resuming Calls Handling Multiple Calls on Hold Performing a Consultative Transfer Transferring CallsPerforming a Blind Transfer Setting Up Conference CallsHosting Conference Calls Conference window displays Holding and Resuming Conference CallsSplitting Conference Calls into Two Calls on Hold Ending Conference CallsManaging Conference Call Participants To manage a conference call Handling Video During Conference Calls Customizing Video During CallsTo handle video during a call Forwarding All Calls to Another Party Changing the Way Calls are AnsweredTap Features Forward To disable call forwarding Diverting Calls from a Contact to Another Party Rejecting Calls from a ContactTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists To view this call list Do this Viewing Call ListsManaging Call Lists Tap Features Call ListsSearching Your Local Contact Directory Working with Contact DirectoryAdding Contacts Manually Adding Contacts to Your Local Contact DirectoryPolycom, Inc Adding Contacts from Call Lists Updating Your Local Contact Directory Working with Corporate DirectoryDeleting Contacts from Your Local Contact Directory Searching Corporate Directory Tap Features Corporate DirectoryTo add a contact to your local Contact Directory Saving Corporate Directory Search Results Controlling What is HeardChanging the Ring Tone Setting Ring Tones for ContactsChanging the Ring Tone for Your Phone Changing the Ringer Volume Changing the Speaker VolumeMuting the Microphone Tap Settings Basic Preferences Audible Ringer Choosing Where You Hear Sound EffectsManaging Speed Dials Tap the Add soft key Adding Speed Dial KeysUpdating Speed Dial Keys Working with Multiple and Shared Lines Accessing Voice and Video MailSupporting Multiple Lines Line Key Icon Displays for Supporting Multiple Line Keys Per Line Line Key Icon Shared Line Status Line Key Status IndicatorSupporting Shared Lines Changing Your User Password About Your User PasswordLocking and Unlocking the Phone Locking and Unlocking Your Phone Tap Settings AdvancedTap Settings Basic Lock Phone Default setting is Allow ringing when lockedCalling and Answering from a Locked Phone To answer a call on a locked phone Polycom, Inc Placing Calls Using the H.323 Protocol Using the Advanced Features of Your PhonePolycom, Inc Working with a Polycom CMA System Tap Features CMA DirectorySearching and Dialing from the CMA Directory Using Buddy Status Lists with a CMA System This section explains the following Tap Features CMA Directory Removing Buddies from Your Buddy Status List Tap Features Presence Buddy StatusSeeing Who’s Available Buddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Accepting and Rejecting Invitations Tap Settings Basic Preferences PresenceUpdating Your Status What displays on your Tap Features Presence My StatusStatus you choose What the status means Buddy’s phone Dialing Buddies Tap , or tap Settings Basic Login Credentials About Your Login CredentialsRecording Calls and Conferences Recording Calls and Conferences Polycom, Inc Recording Calls 100 Recording Conferences Pausing and Resuming RecordingPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Tap this soft key To do this Using Navigation Soft KeysUsing Editing Soft Keys Restarting Your Phone Updating Your Phone’s ConfigurationPolycom, Inc Changing the Language Tap Settings Basic Preferences LanguageChanging the Time and Date Display Tap Settings Basic Preferences Time & DateChanging the Brightness of the Touch Screen Tap Backlight Idle Intensity Changing the Background PictureTap Maximum Intensity Settings Basic Preferences Background Features Removable Storage Media Using One of Your Own Pictures as the Background PicturePicture Frame Displaying Screen Savers Setting Up Screen SaversTap Settings Basic Preferences Picture Frame Tap Settings Basic Preferences Screen Saver Using Your Phone as a Picture FrameStopping and Disabling Screen Savers Tap Features Removable Storage Media Picture Frame Enabling or Disabling Video Changing When and How Video Displays122 Tap the Stop Video or Start Video soft key Tap Settings Basic Video Video Call SettingsStarting and Stopping Near-Site Video During a Call Enabling or Disabling Near-Site Video for All CallsPolycom, Inc Changing the Clarity of Near-Site Video Tap Settings Basic Video Camera SettingsChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Changing How Non-PIP Video Displays Tap Settings Basic Video Video Screen ModeVideo Screen Mode Window Video Screen Mode Full ScreenChanging How the PIP Displays 130 Local Camera View Mode Full Screen Tap Settings Basic Video Local Camera ViewLocal Camera View Full Screen Setting the Call Rate for Video Calls Changing Power Saving SettingsTap Settings Basic Call Rate Changing Your Office Hours Tap Settings Basic Power Saving Office Hours Start HourTap Duration Tap Settings Basic Power Saving Timeouts Changing TimeoutsTap Settings Basic Power Saving User Detection Changing User Detection SettingsPolycom, Inc Governing Law Service AgreementsWarranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralRussian Compliance Safety and ComplianceUkrainian Compliance Use of IP Networks through the Pstn Echo cancellationPolycom, Inc Appendix Menu System FeaturesTCP/IP StatusSettings Appendix Organization dependent ApplicationsPolycom, Inc End-User License Agreement for Polycom Software Support Services Limitation of Liability Israel Office Corporate HeadquartersNetherlands Office

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