Polycom 1725-16829-001, 1500 C manual Recording Calls and Conferences

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Recording Calls and Conferences	Using the Advanced Features of Your Phone

The Record soft key controls recording and is available:

•When there are one or more calls connected to your phone

•During an active call

•When calls are on hold

•During a consultative transfer or conference call

(You may have to tap the More soft key to see the Record soft key.) The Record soft key is not available:

•When there are no connected calls on your phone

•When you place a new call (to transfer or to conference)

•When the phone prompts you to answer an incoming call

If you put an active call on hold, recording pauses. Recording continues if the called party puts you on hold. Recording stops if all active calls end, no matter who ends the calls.

If you press	while recording, only the called parties are
recorded.

Tones and indications (for example, dialing of digits or ringing from another party’s phone) that occur before a call connects are not recorded. Local tones and indications (for example, DTMF tones when dialing) are not recorded.

However, tones from another party’s phone may be recorded.

You control recording by tapping the Start, Pause, Resume, and Stop soft keys. All active calls that occur on your phone between the time you tap the Start soft key and the Stop soft key are recorded, alternating in the same .wav file.

For example, on October 4, 2007 at 11:22 A.M., you place a call to party A. After party A answers, you start recording the call. While you speak with party A, an incoming call arrives. You place party A on hold and speak with party B. When you finish speaking with party B, you return to speaking with party A. While speaking with party A again, another incoming call arrives. You place party A on hold and speak with party C. When you finish speaking with party C, you return to speaking with party A. You end your call with party A, and recording stops.

Polycom, Inc.

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Contents User Guide for Trademark Information Contents Polycom, Inc Using the Advanced Features of Your Phone Customizing the Phone Display What’s New in this Guide Getting Started with Your PhonePolycom, Inc Introducing Phone Components Feature DescriptionKey Description Understanding the Phone KeypadWhat Displays on the Touch Screen? With the phone number Status bar Touch screen Icon Description Phone IconsCall on hold private line Navigating Menus, Lists, and Fields If you want to Then do this To operate your phone, follow these tipsList, tap Enabled or Disabled Entering Data and Editing Fields Using the Touch Screen KeyboardEntering Data and Editing Fields Unicode , Cyrillic or Ascii Tap the Latin , KatakanaQuickly If you’re in 123 mode To enter 2, press Using the Dialpad Keys on the Phone ConsoleTap the Latin , Katakana , Unicode Cleaning the Touch Screen Tips for When You’re in Video CallsTap Settings Basic Screen Clean Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Pick up the handset Answering When in Another CallAnswering on a Shared Line Answering Calls Automatically Tap Settings Basic Preferences Auto AnswerPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Ending Calls Enabling Headset Memory Mode Using a HeadsetTap Settings Basic Preferences Headset Headset Memory While Your Phone Rings Using Electronic HookswitchIgnoring or Silencing Incoming Calls Rejecting Incoming Calls During CallsForwarding Calls While Your Phone Rings Holding and Resuming Calls Handling Multiple Calls on Hold Performing a Consultative Transfer Transferring CallsPerforming a Blind Transfer Setting Up Conference CallsHosting Conference Calls Conference window displays Holding and Resuming Conference CallsSplitting Conference Calls into Two Calls on Hold Ending Conference CallsManaging Conference Call Participants To manage a conference call Handling Video During Conference Calls Customizing Video During CallsTo handle video during a call Forwarding All Calls to Another Party Changing the Way Calls are AnsweredTap Features Forward To disable call forwarding Diverting Calls from a Contact to Another Party Rejecting Calls from a ContactTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists To view this call list Do this Viewing Call ListsManaging Call Lists Tap Features Call ListsSearching Your Local Contact Directory Working with Contact DirectoryAdding Contacts Manually Adding Contacts to Your Local Contact DirectoryPolycom, Inc Adding Contacts from Call Lists Updating Your Local Contact Directory Working with Corporate DirectoryDeleting Contacts from Your Local Contact Directory Searching Corporate Directory Tap Features Corporate DirectoryTo add a contact to your local Contact Directory Saving Corporate Directory Search Results Controlling What is HeardChanging the Ring Tone Setting Ring Tones for ContactsChanging the Ring Tone for Your Phone Changing the Ringer Volume Changing the Speaker VolumeMuting the Microphone Tap Settings Basic Preferences Audible Ringer Choosing Where You Hear Sound EffectsManaging Speed Dials Tap the Add soft key Adding Speed Dial KeysUpdating Speed Dial Keys Working with Multiple and Shared Lines Accessing Voice and Video MailSupporting Multiple Lines Line Key Icon Displays for Supporting Multiple Line Keys Per Line Line Key Icon Shared Line Status Line Key Status IndicatorSupporting Shared Lines Changing Your User Password About Your User PasswordLocking and Unlocking the Phone Locking and Unlocking Your Phone Tap Settings AdvancedTap Settings Basic Lock Phone Default setting is Allow ringing when lockedCalling and Answering from a Locked Phone To answer a call on a locked phone Polycom, Inc Placing Calls Using the H.323 Protocol Using the Advanced Features of Your PhonePolycom, Inc Working with a Polycom CMA System Tap Features CMA DirectorySearching and Dialing from the CMA Directory Using Buddy Status Lists with a CMA System This section explains the following Tap Features CMA Directory Removing Buddies from Your Buddy Status List Tap Features Presence Buddy StatusSeeing Who’s Available Buddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Accepting and Rejecting Invitations Tap Settings Basic Preferences PresenceUpdating Your Status What displays on your Tap Features Presence My StatusStatus you choose What the status means Buddy’s phone Dialing Buddies Tap , or tap Settings Basic Login Credentials About Your Login CredentialsRecording Calls and Conferences Recording Calls and Conferences Polycom, Inc Recording Calls 100 Recording Conferences Pausing and Resuming RecordingPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Tap this soft key To do this Using Navigation Soft KeysUsing Editing Soft Keys Restarting Your Phone Updating Your Phone’s ConfigurationPolycom, Inc Changing the Language Tap Settings Basic Preferences LanguageChanging the Time and Date Display Tap Settings Basic Preferences Time & DateChanging the Brightness of the Touch Screen Tap Backlight Idle Intensity Changing the Background PictureTap Maximum Intensity Settings Basic Preferences Background Features Removable Storage Media Using One of Your Own Pictures as the Background PicturePicture Frame Displaying Screen Savers Setting Up Screen SaversTap Settings Basic Preferences Picture Frame Tap Settings Basic Preferences Screen Saver Using Your Phone as a Picture FrameStopping and Disabling Screen Savers Tap Features Removable Storage Media Picture Frame Enabling or Disabling Video Changing When and How Video Displays122 Tap the Stop Video or Start Video soft key Tap Settings Basic Video Video Call SettingsStarting and Stopping Near-Site Video During a Call Enabling or Disabling Near-Site Video for All CallsPolycom, Inc Changing the Clarity of Near-Site Video Tap Settings Basic Video Camera SettingsChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Changing How Non-PIP Video Displays Tap Settings Basic Video Video Screen ModeVideo Screen Mode Window Video Screen Mode Full ScreenChanging How the PIP Displays 130 Local Camera View Mode Full Screen Tap Settings Basic Video Local Camera ViewLocal Camera View Full Screen Setting the Call Rate for Video Calls Changing Power Saving SettingsTap Settings Basic Call Rate Changing Your Office Hours Tap Settings Basic Power Saving Office Hours Start HourTap Duration Tap Settings Basic Power Saving Timeouts Changing TimeoutsTap Settings Basic Power Saving User Detection Changing User Detection SettingsPolycom, Inc Governing Law Service AgreementsWarranty Exclusive Polycom Limited Warranty and Limitation LiabilityExclusions Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or PeripheralRussian Compliance Safety and ComplianceUkrainian Compliance Use of IP Networks through the Pstn Echo cancellationPolycom, Inc Appendix Menu System FeaturesTCP/IP StatusSettings Appendix Organization dependent ApplicationsPolycom, Inc End-User License Agreement for Polycom Software Support Services Limitation of Liability Israel Office Corporate HeadquartersNetherlands Office

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