Polycom 1500 C, 1725-16829-001 manual Setting Up Conference Calls, Performing a Blind Transfer

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User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)

Performing a Blind Transfer

When you use a blind transfer, you transfer a call without speaking to the party to whom you’re transferring the call. The call is automatically transferred as soon as you dial the party’s number.

To perform a blind transfer:

1During a call, tap the Transfer soft key or press .

2From the Transfer to: screen, tap the Blind soft key.

3From the Blind transfer to: screen, place a call to the party to whom you want to transfer the call. (See “Placing Calls” on page 28.)

If you want to cancel the transfer (before the call is placed), and return to the original call, tap the Cancel soft key.

The call automatically transfers to the party you specified.

Setting Up Conference Calls

By default, you can create a conference with two other parties. Depending on your phone system, you may be able to host a conference with more than two parties. For more information, see your system administrator.

You can create a conference with two other parties using the phone’s local conference feature. During a conference call, your phone can exchange video with only one conference participant (even if more than one participant can send video). The participant with whom you exchange video depends on how you set up the conference. You also have the option of choosing the participant with whom to exchange video.

During a conference, you have access to the conference management feature. This feature allows you to manage each participant in the conference call. You can mute, hold, and remove individual participants, as well as choose the conference participant with whom to exchange video. For more information, see “Managing Conference Call Participants” on page 46.

This section provides the following instructions:

•“Hosting Conference Calls” on page 43

•“Holding and Resuming Conference Calls” on page 44

•“Ending Conference Calls” on page 45

•“Splitting Conference Calls into Two Calls on Hold” on page 45

•“Managing Conference Call Participants” on page 46

•“Handling Video During Conference Calls” on page 48

42	Polycom, Inc.

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Contents User Guide for Trademark Information Contents Polycom, Inc Using the Advanced Features of Your Phone Customizing the Phone Display Getting Started with Your Phone What’s New in this GuidePolycom, Inc Feature Description Introducing Phone ComponentsUnderstanding the Phone Keypad Key DescriptionWhat Displays on the Touch Screen? With the phone number Status bar Touch screen Phone Icons Icon DescriptionCall on hold private line Navigating Menus, Lists, and Fields To operate your phone, follow these tips If you want to Then do thisList, tap Enabled or Disabled Using the Touch Screen Keyboard Entering Data and Editing FieldsEntering Data and Editing Fields Tap the Latin , Katakana Unicode , Cyrillic or AsciiUsing the Dialpad Keys on the Phone Console Quickly If you’re in 123 mode To enter 2, pressTap the Latin , Katakana , Unicode Tips for When You’re in Video Calls Cleaning the Touch ScreenTap Settings Basic Screen Clean Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Answering When in Another Call Pick up the handsetAnswering on a Shared Line Tap Settings Basic Preferences Auto Answer Answering Calls AutomaticallyPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Ending Calls Using a Headset Enabling Headset Memory ModeTap Settings Basic Preferences Headset Headset Memory Using Electronic Hookswitch While Your Phone RingsIgnoring or Silencing Incoming Calls During Calls Rejecting Incoming CallsForwarding Calls While Your Phone Rings Holding and Resuming Calls Handling Multiple Calls on Hold Transferring Calls Performing a Consultative TransferSetting Up Conference Calls Performing a Blind TransferHosting Conference Calls Holding and Resuming Conference Calls Conference window displaysEnding Conference Calls Splitting Conference Calls into Two Calls on HoldManaging Conference Call Participants To manage a conference call Customizing Video During Calls Handling Video During Conference CallsTo handle video during a call Changing the Way Calls are Answered Forwarding All Calls to Another PartyTap Features Forward To disable call forwarding Rejecting Calls from a Contact Diverting Calls from a Contact to Another PartyTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists Viewing Call Lists To view this call list Do thisTap Features Call Lists Managing Call ListsWorking with Contact Directory Searching Your Local Contact DirectoryAdding Contacts to Your Local Contact Directory Adding Contacts ManuallyPolycom, Inc Adding Contacts from Call Lists Working with Corporate Directory Updating Your Local Contact DirectoryDeleting Contacts from Your Local Contact Directory Tap Features Corporate Directory Searching Corporate DirectoryTo add a contact to your local Contact Directory Controlling What is Heard Saving Corporate Directory Search ResultsSetting Ring Tones for Contacts Changing the Ring ToneChanging the Ring Tone for Your Phone Changing the Speaker Volume Changing the Ringer VolumeMuting the Microphone Choosing Where You Hear Sound Effects Tap Settings Basic Preferences Audible RingerManaging Speed Dials Adding Speed Dial Keys Tap the Add soft keyUpdating Speed Dial Keys Accessing Voice and Video Mail Working with Multiple and Shared LinesSupporting Multiple Lines Line Key Icon Displays for Line Key Icon Shared Line Status Line Key Status Indicator Supporting Multiple Line Keys Per LineSupporting Shared Lines About Your User Password Changing Your User PasswordLocking and Unlocking the Phone Tap Settings Advanced Tap Settings Basic Lock PhoneDefault setting is Allow ringing when locked Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone To answer a call on a locked phone Polycom, Inc Using the Advanced Features of Your Phone Placing Calls Using the H.323 ProtocolPolycom, Inc Tap Features CMA Directory Working with a Polycom CMA SystemSearching and Dialing from the CMA Directory Using Buddy Status Lists with a CMA System This section explains the following Tap Features CMA Directory Tap Features Presence Buddy Status Removing Buddies from Your Buddy Status ListSeeing Who’s Available Buddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Tap Settings Basic Preferences Presence Accepting and Rejecting InvitationsUpdating Your Status Tap Features Presence My Status What displays on yourStatus you choose What the status means Buddy’s phone Dialing Buddies About Your Login Credentials Tap , or tap Settings Basic Login CredentialsRecording Calls and Conferences Recording Calls and Conferences Polycom, Inc Recording Calls 100 Pausing and Resuming Recording Recording ConferencesPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Using Navigation Soft Keys Tap this soft key To do thisUsing Editing Soft Keys Updating Your Phone’s Configuration Restarting Your PhonePolycom, Inc Tap Settings Basic Preferences Language Changing the LanguageTap Settings Basic Preferences Time & Date Changing the Time and Date DisplayChanging the Brightness of the Touch Screen Changing the Background Picture Tap Backlight Idle IntensityTap Maximum Intensity Settings Basic Preferences Background Using One of Your Own Pictures as the Background Picture Features Removable Storage MediaPicture Frame Setting Up Screen Savers Displaying Screen SaversTap Settings Basic Preferences Picture Frame Using Your Phone as a Picture Frame Tap Settings Basic Preferences Screen SaverStopping and Disabling Screen Savers Tap Features Removable Storage Media Picture Frame Changing When and How Video Displays Enabling or Disabling Video122 Tap Settings Basic Video Video Call Settings Starting and Stopping Near-Site Video During a CallEnabling or Disabling Near-Site Video for All Calls Tap the Stop Video or Start Video soft keyPolycom, Inc Tap Settings Basic Video Camera Settings Changing the Clarity of Near-Site VideoChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Tap Settings Basic Video Video Screen Mode Video Screen Mode WindowVideo Screen Mode Full Screen Changing How Non-PIP Video DisplaysChanging How the PIP Displays 130 Tap Settings Basic Video Local Camera View Local Camera View Mode Full ScreenLocal Camera View Full Screen Changing Power Saving Settings Setting the Call Rate for Video CallsTap Settings Basic Call Rate Tap Settings Basic Power Saving Office Hours Start Hour Changing Your Office HoursTap Duration Changing Timeouts Tap Settings Basic Power Saving TimeoutsChanging User Detection Settings Tap Settings Basic Power Saving User DetectionPolycom, Inc Service Agreements Governing LawPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsSafety and Compliance Russian ComplianceUkrainian Compliance Echo cancellation Use of IP Networks through the PstnPolycom, Inc Features Appendix Menu SystemStatus TCP/IPSettings Appendix Applications Organization dependentPolycom, Inc End-User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office

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