Polycom 1500 C During Calls, Rejecting Incoming Calls, Forwarding Calls While Your Phone Rings

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User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP)

Rejecting Incoming Calls

Reject a call to stop your phone from ringing and end the call so you can’t answer it. Calls you reject display in your Received Calls list. Rejecting calls is not available for shared lines.

To reject a call:

>>While your phone rings, tap the Reject soft key. The call ends.

Forwarding Calls While Your Phone Rings

•Your company’s settings may override this feature. For more information, contact your system administrator.

•Call forwarding is not available on shared lines.

You can manually forward a call to another number while your phone rings.

You can also set up your phone to forward all incoming calls to a third party (see “Forwarding All Calls to Another Party” on page 50), or forward calls from a certain contact to another party (see “Diverting Calls from a Contact to Another Party” on page 53).

To forward an incoming call to another party:

1While your phone rings, tap the Forward soft key.

2Enter the phone number to forward the incoming call to. (Your phone displays the last number you forwarded calls to.)

3Tap the Forward soft key.

The incoming call is forwarded to the other party. If call forwarding is disabled, all future calls will not be forwarded and forwarding will remain disabled.

During Calls

When you’re in a call, you can do the following:

•Place the call on hold. See “Holding and Resuming Calls” on page 39.

•Transfer the call to another party. See “Transferring Calls” on page 41.

•Set up a conference call with the call you’re in and another party. See “Setting Up Conference Calls” on page 42.

•Change the way you view video for the call. See “Customizing Video During Calls” on page 48.

38	Polycom, Inc.

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Contents User Guide for Trademark Information Contents Polycom, Inc Using the Advanced Features of Your Phone Customizing the Phone Display Getting Started with Your Phone What’s New in this GuidePolycom, Inc Feature Description Introducing Phone ComponentsUnderstanding the Phone Keypad Key DescriptionWhat Displays on the Touch Screen? With the phone number Status bar Touch screen Phone Icons Icon DescriptionCall on hold private line Navigating Menus, Lists, and Fields To operate your phone, follow these tips If you want to Then do thisList, tap Enabled or Disabled Using the Touch Screen Keyboard Entering Data and Editing FieldsEntering Data and Editing Fields Tap the Latin , Katakana Unicode , Cyrillic or AsciiUsing the Dialpad Keys on the Phone Console Quickly If you’re in 123 mode To enter 2, pressTap the Latin , Katakana , Unicode Tips for When You’re in Video Calls Cleaning the Touch ScreenTap Settings Basic Screen Clean Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Answering When in Another Call Pick up the handsetAnswering on a Shared Line Tap Settings Basic Preferences Auto Answer Answering Calls AutomaticallyPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Ending Calls Tap Settings Basic Preferences Headset Headset Memory Using a HeadsetEnabling Headset Memory Mode Ignoring or Silencing Incoming Calls Using Electronic HookswitchWhile Your Phone Rings Forwarding Calls While Your Phone Rings During CallsRejecting Incoming Calls Holding and Resuming Calls Handling Multiple Calls on Hold Transferring Calls Performing a Consultative TransferSetting Up Conference Calls Performing a Blind TransferHosting Conference Calls Holding and Resuming Conference Calls Conference window displaysEnding Conference Calls Splitting Conference Calls into Two Calls on HoldManaging Conference Call Participants To manage a conference call Customizing Video During Calls Handling Video During Conference CallsTo handle video during a call Changing the Way Calls are Answered Forwarding All Calls to Another PartyTap Features Forward To disable call forwarding Rejecting Calls from a Contact Diverting Calls from a Contact to Another PartyTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists Viewing Call Lists To view this call list Do thisTap Features Call Lists Managing Call ListsWorking with Contact Directory Searching Your Local Contact DirectoryAdding Contacts to Your Local Contact Directory Adding Contacts ManuallyPolycom, Inc Adding Contacts from Call Lists Deleting Contacts from Your Local Contact Directory Working with Corporate DirectoryUpdating Your Local Contact Directory Tap Features Corporate Directory Searching Corporate DirectoryTo add a contact to your local Contact Directory Controlling What is Heard Saving Corporate Directory Search ResultsChanging the Ring Tone for Your Phone Setting Ring Tones for ContactsChanging the Ring Tone Muting the Microphone Changing the Speaker VolumeChanging the Ringer Volume Managing Speed Dials Choosing Where You Hear Sound EffectsTap Settings Basic Preferences Audible Ringer Adding Speed Dial Keys Tap the Add soft keyUpdating Speed Dial Keys Supporting Multiple Lines Accessing Voice and Video MailWorking with Multiple and Shared Lines Line Key Icon Displays for Supporting Shared Lines Line Key Icon Shared Line Status Line Key Status IndicatorSupporting Multiple Line Keys Per Line Locking and Unlocking the Phone About Your User PasswordChanging Your User Password Tap Settings Advanced Tap Settings Basic Lock PhoneDefault setting is Allow ringing when locked Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone To answer a call on a locked phone Polycom, Inc Using the Advanced Features of Your Phone Placing Calls Using the H.323 ProtocolPolycom, Inc Searching and Dialing from the CMA Directory Tap Features CMA DirectoryWorking with a Polycom CMA System Using Buddy Status Lists with a CMA System This section explains the following Tap Features CMA Directory Seeing Who’s Available Tap Features Presence Buddy StatusRemoving Buddies from Your Buddy Status List Buddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Tap Settings Basic Preferences Presence Accepting and Rejecting InvitationsUpdating Your Status Status you choose What the status means Buddy’s phone Tap Features Presence My StatusWhat displays on your Dialing Buddies About Your Login Credentials Tap , or tap Settings Basic Login CredentialsRecording Calls and Conferences Recording Calls and Conferences Polycom, Inc Recording Calls 100 Pausing and Resuming Recording Recording ConferencesPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Using Navigation Soft Keys Tap this soft key To do thisUsing Editing Soft Keys Updating Your Phone’s Configuration Restarting Your PhonePolycom, Inc Tap Settings Basic Preferences Language Changing the LanguageTap Settings Basic Preferences Time & Date Changing the Time and Date DisplayChanging the Brightness of the Touch Screen Tap Maximum Intensity Changing the Background PictureTap Backlight Idle Intensity Settings Basic Preferences Background Picture Frame Using One of Your Own Pictures as the Background PictureFeatures Removable Storage Media Setting Up Screen Savers Displaying Screen SaversTap Settings Basic Preferences Picture Frame Stopping and Disabling Screen Savers Using Your Phone as a Picture FrameTap Settings Basic Preferences Screen Saver Tap Features Removable Storage Media Picture Frame Changing When and How Video Displays Enabling or Disabling Video122 Tap Settings Basic Video Video Call Settings Starting and Stopping Near-Site Video During a CallEnabling or Disabling Near-Site Video for All Calls Tap the Stop Video or Start Video soft keyPolycom, Inc Tap Settings Basic Video Camera Settings Changing the Clarity of Near-Site VideoChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Tap Settings Basic Video Video Screen Mode Video Screen Mode WindowVideo Screen Mode Full Screen Changing How Non-PIP Video DisplaysChanging How the PIP Displays 130 Local Camera View Full Screen Tap Settings Basic Video Local Camera ViewLocal Camera View Mode Full Screen Tap Settings Basic Call Rate Changing Power Saving SettingsSetting the Call Rate for Video Calls Tap Duration Tap Settings Basic Power Saving Office Hours Start HourChanging Your Office Hours Changing Timeouts Tap Settings Basic Power Saving TimeoutsChanging User Detection Settings Tap Settings Basic Power Saving User DetectionPolycom, Inc Service Agreements Governing LawExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsUkrainian Compliance Safety and ComplianceRussian Compliance Echo cancellation Use of IP Networks through the PstnPolycom, Inc Features Appendix Menu SystemStatus TCP/IPSettings Appendix Applications Organization dependentPolycom, Inc End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office

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