Polycom 1725-16829-001, 1500 C manual About Your Login Credentials

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Working with a Polycom CMA System	Using the Advanced Features of Your Phone

To dial from a Speed Dial Key:

>>From the idle screen, tap the buddy’s Speed Dial Key. The call is placed.

About Your Login Credentials

If your phone is provisioned by a CMA system, your system administrator has assigned you a domain, user name, and password on the system and on your phone. This integration allows you to access CMA features (for example, the CMA Directory, Buddies, and your Buddy Status List) on your phone. Your system administrator sets your domain, user name, and password on the system and on your phone.

If there is a problem with the system or your login credentials, you can’t access the CMA features on your phone. The following happens:

•An icon, , displays on the status bar. You can tap the icon to access the Login Credentials screen.

•The message “Login Credentials have failed. Please update them if information is incorrect” displays for 10 seconds.

•The messages “CMA authentication failed,” “Invalid login credentials,” and “CMA Presence not registered” scroll on the status bar.

•When you try to search the CMA Directory, the message “Login Error” displays on the touch screen.

•Your Buddy Status list doesn’t list any records.

•The Line Key is unregistered.

To access CMA features again, submit your login credentials again.

To submit your login credentials again:

1Tap , or tap > Settings > Basic > Login Credentials.

The Login Credentials screen displays with the message “Multiple login failures can lock the user account.” (The message displays for five seconds.)

2Tap the Submit soft key.

Your credentials are re-submitted and you have access to CMA features again.

If you still don’t have access to CMA features, or you lock your account, see your system administrator. Your system administrator may ask you to enter new login credentials instead of submitting your old ones.

Polycom, Inc.

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Contents User Guide for Trademark Information Contents Polycom, Inc Using the Advanced Features of Your Phone Customizing the Phone Display What’s New in this Guide Getting Started with Your PhonePolycom, Inc Introducing Phone Components Feature DescriptionKey Description Understanding the Phone KeypadWhat Displays on the Touch Screen? With the phone number Status bar Touch screen Icon Description Phone IconsCall on hold private line Navigating Menus, Lists, and Fields If you want to Then do this To operate your phone, follow these tipsList, tap Enabled or Disabled Entering Data and Editing Fields Using the Touch Screen KeyboardEntering Data and Editing Fields Unicode , Cyrillic or Ascii Tap the Latin , KatakanaQuickly If you’re in 123 mode To enter 2, press Using the Dialpad Keys on the Phone ConsoleTap the Latin , Katakana , Unicode Cleaning the Touch Screen Tips for When You’re in Video CallsTap Settings Basic Screen Clean Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Pick up the handset Answering When in Another CallAnswering on a Shared Line Answering Calls Automatically Tap Settings Basic Preferences Auto AnswerPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Ending Calls Tap Settings Basic Preferences Headset Headset Memory Using a HeadsetEnabling Headset Memory Mode Ignoring or Silencing Incoming Calls Using Electronic HookswitchWhile Your Phone Rings Forwarding Calls While Your Phone Rings During CallsRejecting Incoming Calls Holding and Resuming Calls Handling Multiple Calls on Hold Performing a Consultative Transfer Transferring CallsPerforming a Blind Transfer Setting Up Conference CallsHosting Conference Calls Conference window displays Holding and Resuming Conference CallsSplitting Conference Calls into Two Calls on Hold Ending Conference CallsManaging Conference Call Participants To manage a conference call Handling Video During Conference Calls Customizing Video During CallsTo handle video during a call Forwarding All Calls to Another Party Changing the Way Calls are AnsweredTap Features Forward To disable call forwarding Diverting Calls from a Contact to Another Party Rejecting Calls from a ContactTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists To view this call list Do this Viewing Call ListsManaging Call Lists Tap Features Call ListsSearching Your Local Contact Directory Working with Contact DirectoryAdding Contacts Manually Adding Contacts to Your Local Contact DirectoryPolycom, Inc Adding Contacts from Call Lists Deleting Contacts from Your Local Contact Directory Working with Corporate DirectoryUpdating Your Local Contact Directory Searching Corporate Directory Tap Features Corporate DirectoryTo add a contact to your local Contact Directory Saving Corporate Directory Search Results Controlling What is HeardChanging the Ring Tone for Your Phone Setting Ring Tones for ContactsChanging the Ring Tone Muting the Microphone Changing the Speaker VolumeChanging the Ringer Volume Managing Speed Dials Choosing Where You Hear Sound EffectsTap Settings Basic Preferences Audible Ringer Tap the Add soft key Adding Speed Dial KeysUpdating Speed Dial Keys Supporting Multiple Lines Accessing Voice and Video MailWorking with Multiple and Shared Lines Line Key Icon Displays for Supporting Shared Lines Line Key Icon Shared Line Status Line Key Status IndicatorSupporting Multiple Line Keys Per Line Locking and Unlocking the Phone About Your User PasswordChanging Your User Password Tap Settings Basic Lock Phone Tap Settings AdvancedDefault setting is Allow ringing when locked Locking and Unlocking Your PhoneCalling and Answering from a Locked Phone To answer a call on a locked phone Polycom, Inc Placing Calls Using the H.323 Protocol Using the Advanced Features of Your PhonePolycom, Inc Searching and Dialing from the CMA Directory Tap Features CMA DirectoryWorking with a Polycom CMA System Using Buddy Status Lists with a CMA System This section explains the following Tap Features CMA Directory Seeing Who’s Available Tap Features Presence Buddy StatusRemoving Buddies from Your Buddy Status List Buddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Accepting and Rejecting Invitations Tap Settings Basic Preferences PresenceUpdating Your Status Status you choose What the status means Buddy’s phone Tap Features Presence My StatusWhat displays on your Dialing Buddies Tap , or tap Settings Basic Login Credentials About Your Login CredentialsRecording Calls and Conferences Recording Calls and Conferences Polycom, Inc Recording Calls 100 Recording Conferences Pausing and Resuming RecordingPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Tap this soft key To do this Using Navigation Soft KeysUsing Editing Soft Keys Restarting Your Phone Updating Your Phone’s ConfigurationPolycom, Inc Changing the Language Tap Settings Basic Preferences LanguageChanging the Time and Date Display Tap Settings Basic Preferences Time & DateChanging the Brightness of the Touch Screen Tap Maximum Intensity Changing the Background PictureTap Backlight Idle Intensity Settings Basic Preferences Background Picture Frame Using One of Your Own Pictures as the Background PictureFeatures Removable Storage Media Displaying Screen Savers Setting Up Screen SaversTap Settings Basic Preferences Picture Frame Stopping and Disabling Screen Savers Using Your Phone as a Picture FrameTap Settings Basic Preferences Screen Saver Tap Features Removable Storage Media Picture Frame Enabling or Disabling Video Changing When and How Video Displays122 Starting and Stopping Near-Site Video During a Call Tap Settings Basic Video Video Call SettingsEnabling or Disabling Near-Site Video for All Calls Tap the Stop Video or Start Video soft keyPolycom, Inc Changing the Clarity of Near-Site Video Tap Settings Basic Video Camera SettingsChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Video Screen Mode Window Tap Settings Basic Video Video Screen ModeVideo Screen Mode Full Screen Changing How Non-PIP Video DisplaysChanging How the PIP Displays 130 Local Camera View Full Screen Tap Settings Basic Video Local Camera ViewLocal Camera View Mode Full Screen Tap Settings Basic Call Rate Changing Power Saving SettingsSetting the Call Rate for Video Calls Tap Duration Tap Settings Basic Power Saving Office Hours Start HourChanging Your Office Hours Tap Settings Basic Power Saving Timeouts Changing TimeoutsTap Settings Basic Power Saving User Detection Changing User Detection SettingsPolycom, Inc Governing Law Service AgreementsExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Installation Instructions Safety and Compliance Part 15 FCC RulesClass B Digital Device or Peripheral ModificationsUkrainian Compliance Safety and ComplianceRussian Compliance Use of IP Networks through the Pstn Echo cancellationPolycom, Inc Appendix Menu System FeaturesTCP/IP StatusSettings Appendix Organization dependent ApplicationsPolycom, Inc End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office

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