Polycom IP 500/501 SIP 2.0 manual Voice Mail, Distinctive Ringing / Call Treatment

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Voice Mail

Received messages will be indicated by a flashing Message Waiting Indicator LED on the front of the phone and a visual notification on the display.

Individual line indicators reflect voice or text messages left on that line (useful if multiple lines are in use).

To listen to voice messages:

1.Press Messages .

2.Select Message Center*,†.

3.(Optional) If multiple lines are in

use, select from which line mes- sages are to be retrieved.

4.Display indicates number of messages and their importance.

A stutter dial tone in place of normal dial tone is used to indicate that one or more voice messages are waiting at the message center.

Press Connect to initiate Voice Mail retrieval from the Message Center,

OR

Press Clear to turn off the flashing LED without listening to messages.

5.Follow voice prompts to listen to messages.

*Voice Mail is an optional feature configured on the server and may not be supported on your particular system. Contact your system adminis- trator to find out.

Screen options may vary with server-based application. Voice Mail can be accessed with a single key press. Contact your system adminis- trator to configure this option.

Distinctive Ringing / Call Treatment

You can set distinctive incoming ringing tones for contacts in their local directory. This al- lows identification of a contact by a specific ring tone.

To set a distinctive ring for a local contact:

1.Press DirectoriesConference and select Contact Directory.

2.Using the arrow keys, scroll through the directory to choose a contact.

3.Press Edit and scroll down to Ring Type.

4.Enter a number corresponding to one of the ring types available

(press then Del to remove an existing value). See Ring Type in this guide for further details.

5.Press the Save soft key or Cancel to abandon the change then press ConferenceDirectories to return to the idle dis- play.

Incoming calls from this contact will now have the distinctive ringing pattern applied.

This feature is local to the phone, and may be overridden by server settings. Contact your system administrator for more details.

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Contents DEF 6 MNO 9 Wxyz # Del Menu Voice Mail DoNotDisturb Hold User GuideContents Part 15 Rules ModificationsPolycom SoundPoint IP 500/501 SIP Parts ListHandset & Handset Cord Network / Power Cable Power Adapter IntroductionPower over Ethernet PoE Option Installing SoundPoint IP 500/501 SIPConnecting Network and Power Source AC Power OptionAttaching the Base Connecting the Handset and Optional HeadsetPhone.Optional Features Key Descriptions Feature Key DescriptionUsing the Headset Using SoundPoint IP 500/501 SIPUsing the Handset Using Hands-Free Speakerphone ModeMicrophone Mute Answering a CallCall Hold and Resume Multiple Calls on HoldLocal Conferencing General Key UseSplitting a Conference Redial Call TimerTransferring a Call Ending a CallCall Forwarding Volume AdjustmentDo Not Disturb Ring Type Headset Memory ModeTime and Date Display ContrastDirectory Call ListsContact Directory See also Distinctive Ringing / Call TreatmentTo search for a particular contact Speed DialMultiple Keys Per Line Multiple LinesShared Lines Multiple Call AppearancesDistinctive Ringing / Call Treatment Voice MailSelect Message Center*,† Multilingual Support Localization Phone RebootBasic, Preferences, Language Select Instant Messages Optional FeaturesText Messaging Presence / Status / Buddy ListsPresence Select Features, Presence Buddy StatusNo Ringing TroubleshootingNo Dial-Tone No Display, Incorrect Display or Bad ContrastDisplay shows Network Link is Down Safety and ComplianceNo Response from Feature Key Presses Class B Digital Device or PeripheralPolycom Limited Warranty and Limitation Liability Service Agreements Warranty ExclusiveExclusions Copyright Notice Limitations of LiabilityDisclaimer Governing LawSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA