Polycom IP 500/501 SIP 2.0 Optional Features, Text Messaging, Presence / Status / Buddy Lists

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Optional Features

Text Messaging

You can send and receive Text messages on their phone. SIP Instant (Text) Messag- ing is supported in real-time. YReceived messages will be indicated by a flashing Message Waiting Indicator LED on the

To read text messages:

1. Press Messages and select Instant Messages,

OR

Press the InstMsg soft key to read a message just received.

2.(Optional) If multiple lines are in use, select from which line mes- sages are to be retrieved.

To send a text message:

1.Press Messages .

2.Select Instant Messages.

3.(Optional) If multiple lines are in

use, first select from which line to send the message.

4.Press the More soft key then New.

5.Enter the desired extension or SIP URL. Press the 1/A/a soft key to alternate between numeric and upper/lower case alphanumeric modes.

front of the phone and optionally a visual notification on the display.

3.Messages appear first to last in sent order.

4.Press the Next or Prev soft keys to cycle through messages in order.

5.Press the More soft key to access the Delete, Reply and New options.

6.Press the Select soft key to choose from various pre-scripted short messages.

OR

Press Edit to compose a custom message. Use dialpad keys to cycle through the character set. Use keys 1, *, 0, and # to select special characters.

7.Press Send when finished.

Presence / Status / Buddy Lists

The phone combines interactive message services and status monitoring to comple- ment a traditional messaging application such as email.

Live interaction within a pool of phones is possible by monitoring the “presence” of the parties involved.

Each phone can “watch” the status of up to eight other phones. These other phones form the “Buddy List”. The status of bud- dies is displayed and updated in real time. Each phone can also be “watched” by up to eight other phones.

To add or delete a contact from your buddy list, or block a contact:

1.Press DirectoriesConference and select Contact Directory.

2.Using the arrow keys, scroll through the directory to choose a contact.

3.Press Edit and scroll down to the Watch Buddy or Block Buddy fields.

4.Press to switch between Enabled or Disabled status.

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Contents DEF 6 MNO 9 Wxyz # Del Menu Voice Mail DoNotDisturb Hold User GuideContents Part 15 Rules ModificationsHandset & Handset Cord Network / Power Cable Power Adapter Parts ListIntroduction Polycom SoundPoint IP 500/501 SIPConnecting Network and Power Source Installing SoundPoint IP 500/501 SIPAC Power Option Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BasePhone.Optional Features Key Descriptions Feature Key DescriptionUsing the Handset Using SoundPoint IP 500/501 SIPUsing Hands-Free Speakerphone Mode Using the HeadsetCall Hold and Resume Answering a CallMultiple Calls on Hold Microphone MuteGeneral Key Use Local ConferencingSplitting a Conference Transferring a Call Call TimerEnding a Call RedialVolume Adjustment Call ForwardingDo Not Disturb Time and Date Headset Memory ModeDisplay Contrast Ring TypeContact Directory Call ListsSee also Distinctive Ringing / Call Treatment DirectoryTo search for a particular contact Speed DialMultiple Keys Per Line Multiple LinesShared Lines Multiple Call AppearancesVoice Mail Distinctive Ringing / Call TreatmentSelect Message Center*,† Phone Reboot Multilingual Support LocalizationBasic, Preferences, Language Text Messaging Optional FeaturesPresence / Status / Buddy Lists Select Instant MessagesPresence Select Features, Presence Buddy StatusNo Dial-Tone TroubleshootingNo Display, Incorrect Display or Bad Contrast No RingingNo Response from Feature Key Presses Safety and ComplianceClass B Digital Device or Peripheral Display shows Network Link is DownPolycom Limited Warranty and Limitation Liability Warranty Exclusive Service AgreementsExclusions Disclaimer Limitations of LiabilityGoverning Law Copyright NoticeSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA