Polycom IP 500/501 SIP 2.0 manual Safety and Compliance, Class B Digital Device or Peripheral

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No Response from Feature Key Presses

Verify phone is in active state:

Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example.

• Press Menu followed by Status and Lines to confirm line is actively registered to the server.

Reboot the phone to attempt re- registration to the server.

Display shows “Network Link is Down”

Verify LAN cable is properly connected:

Check termination at the switch or hub (furthest end of the cable from the phone).

Check that the switch or hub is operational (flashing link/status lights) or contact your System Administrator.

• Press Menu followed by Status and Network. Scroll down to verify LAN port is Active.

Reboot the phone to attempt re- registration with the server.

Safety and Compliance

Part 15 Rules

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1.This device may not cause harmful interference, and

2.This device must accept any inter- ferences received, including inter- ference that may cause undesired operation.

Class B Digital Device or Peripheral

Note: This equipment is tested and com- plies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to pro- vide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfer- ence to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter-

ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encour- aged to try to correct the interference by one or more of the following measures:

1.Reorient or relocate the receiving antenna.

2.Increase the separation between the equipment and receiver.

3.Connect the equipment into an out- let on a circuit different from that to which the receiver is connected.

4.Consult the dealer or an experience radio/TV technician for help.

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Contents User Guide DEF 6 MNO 9 Wxyz # Del Menu Voice Mail DoNotDisturb HoldContents Modifications Part 15 RulesParts List Handset & Handset Cord Network / Power Cable Power AdapterIntroduction Polycom SoundPoint IP 500/501 SIPInstalling SoundPoint IP 500/501 SIP Connecting Network and Power SourceAC Power Option Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BasePhone.Optional Features Feature Key Description Key DescriptionsUsing SoundPoint IP 500/501 SIP Using the HandsetUsing Hands-Free Speakerphone Mode Using the HeadsetAnswering a Call Call Hold and ResumeMultiple Calls on Hold Microphone MuteGeneral Key Use Local ConferencingSplitting a Conference Call Timer Transferring a CallEnding a Call RedialVolume Adjustment Call ForwardingDo Not Disturb Headset Memory Mode Time and DateDisplay Contrast Ring TypeCall Lists Contact DirectorySee also Distinctive Ringing / Call Treatment DirectorySpeed Dial To search for a particular contactMultiple Lines Multiple Keys Per LineMultiple Call Appearances Shared LinesVoice Mail Distinctive Ringing / Call TreatmentSelect Message Center*,† Phone Reboot Multilingual Support LocalizationBasic, Preferences, Language Optional Features Text MessagingPresence / Status / Buddy Lists Select Instant MessagesSelect Features, Presence Buddy Status PresenceTroubleshooting No Dial-ToneNo Display, Incorrect Display or Bad Contrast No RingingSafety and Compliance No Response from Feature Key PressesClass B Digital Device or Peripheral Display shows Network Link is DownPolycom Limited Warranty and Limitation Liability Warranty Exclusive Service AgreementsExclusions Limitations of Liability DisclaimerGoverning Law Copyright NoticeSoftware is Provided AS Polycom, Inc Barber Lane Milpitas, CA