Polycom IP 430 SIP 2.0 manual Answering a Call, Call Hold and Resume, Multiple Calls on Hold

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Answering a Call

Using the Handset:

Pick up the handset.

Using Hands-Free Speakerphone Mode:

Press , or with the handset on hook press the line key with the active indicator, or the Answr soft key.

Using the Headset:

Press to answer the call through an optionally connected headset.

In all cases, the active call will appear on the display showing call duration and destination.

Incoming calls may be ignored by pressing the Reject soft key or invoking Do Not Disturb during ringing. Note that Do Not Dis- turb stays active when the call is dropped and will remain so until toggled off.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indicated on the display. Press the Resume soft key, or the line key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch be- tween the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indication will appear on the display, for example “2/3” shows that this is the

second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The LED on the phone lights up and a flashing microphone on the display indicates that the other party (parties) cannot hear you.

Microphone Mute applies to all modes: handset, headset, and hands-free. You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

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Contents Sel Menu Voice Mail DoNotDisturb DEF 6 MNO 9 Wxyz #Contents Presence / Status / Buddy Lists Installation Instructions Plug Acts as Disconnect DevicePolycom SoundPoint IP 430 SIP Handset & Handset Cord Parts ListPower Adapter IntroductionIn-Line Power Option Installing SoundPoint IP 430 SIPConnecting Network and Power Source AC Power OptionDeskmount Method Connecting the Handset and Optional HeadsetAttaching the Base Wallmount Method Features Key Descriptions Feature Key DescriptionUsing the Headset Using SoundPoint IP 430 SIPUsing the Handset Using Hands-Free Speakerphone ModeMicrophone Mute Answering a CallCall Hold and Resume Multiple Calls on HoldSplitting a Conference General Key UseLocal Conferencing Ending a Call Call TimerLists, Placed Calls to access the list Transferring a CallDeselect Do Not Disturb Volume AdjustmentCall Forwarding Do Not DisturbLowed by Basic, Contrast Headset Memory ModeTime and Date Display ContrastRing Type Ring TypeCall Lists Contact DirectoryTo search for a particular contact Speed DialTo add or edit a contact Contact DirectoryMultiple Keys Per Line Multiple LinesMultiple Call Appearances To listen to voice messages Shared LinesSelect Contact Directory Distinctive Ringing / Call TreatmentMultilingual Support Localization To set a distinctive ring for a local contactDelete, Reply and New options Optional FeaturesTo read text messages MessagesSelect Instant Messages Presence / Status / Buddy ListsTo send a text message To add a contact in the buddy list To view and change Presence settingsFeatures, Presence, Buddy Status PresenceNo Ringing TroubleshootingNo Dial-Tone No Display, Incorrect Display, or Bad ContrastDisplay shows Network Link is Down Safety and ComplianceNo Response from Feature Key Presses Industry Canada IC Polycom Limited Warranty and Limitation LiabilityInstallation Instructions Plugs Acts as Disconnect DeviceExclusions Warranty ExclusiveService Agreements Copyright Notice Limitations of LiabilityDisclaimer Governing LawPage Polycom, Inc Barber Lane Milpitas, CA