Polycom 1725-16823-001 manual Polycom VVX 1500 D Display, Ences

Page 34

Deployment Guide for the Polycom VVX 1500 D Phone

Symptom

Problem

Corrective Action

 

 

 

The Polycom VVX 1500 D

The Polycom VVX 1500 D

Verify that the appropriate configuration

selects a lower-quality codec

selects which audio/video codecs

parameters are set correctly. Check the

(H.261) when the called endpoint

to transmit based on the far-end

value of

also supports H.264 .

endpoint’s order of codecs in

voIpProt.SDP.answer.useLocalPrefer

 

their supported list.

ences .

The user could not place a call.

The call was placed using the

Verify that the user isusing a line that is

 

incorrect protocol.

registered to use the appropriate protocol.

 

 

Do the following:

 

 

1. Press the Menu key.

 

 

2. Select Status > Lines and then

 

 

select the line you used to make the

 

 

call.

 

 

The following figure shows three

 

 

registered lines and the protocol used

 

 

for each line.

 

 

 

Polycom VVX 1500 D Display

Symptom

Problem

Corrective Action

 

 

 

The time and date are flashing.

You have disconnected the

Do one of the following:

 

phone from the network/LAN or

•

Reconnect the phone to the network.

 

there is no SNTP server

 

•

Disable the time and date display on

 

configured.

 

 

the phone per the instructions below.

 

 

 

 

 

1.

Press the Menu key, and then select

 

 

 

Settings > Basic > Preferences >

 

 

 

Time & Date.

 

 

 

The Time & Date screen displays.

 

 

 

Scroll to Disable, and then press

 

 

 

Select soft key.

 

 

2.

Press the Menu key again to return to

 

 

 

the idle screen.

 

 

 

The idle screen no longer displays the

 

 

 

time and date.

 

 

 

 

3 - 2

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Contents UC Software 3.3.1 August 2010 1725-16823-001 Rev. B Trademark Information About This Guide Deployment Guide for the Polycom VVX 1500 D Phone Contents Upgrading the Polycom VVX 1500 D Phone Overview Supported Phone Features Unsupported Phone FeaturesSoftware on Supported Phone Features Unsupported Phone Features Deployment Guide for the Polycom VVX 1500 D Phone Setting Up the Polycom VVX 1500 D Phone Refer to Upgrading the Phone’s Software on Refer to Deploying the Phones Using a Polycom CMA System on Connecting the Phone to the Network00d.html Configuring the Phones Time and Date DisplayBrowser ProtocolPolycom VSX 7000s and VSX Setting Up the Polycom VVX 1500 D Phone Modifying Phone’s Configuration Using the Web Interface Polycom CMA ProvisioningSetting Up the Polycom VVX 1500 D Phone Enter the E164 extension into the Address field Setting Up the Provisioning Server 2345-17960-001.sip.ld Creating a Phone Configuration File Deploying Phones From the Provisioning ServerAdd contents to the phone configuration file. For example Creating a Master Configuration File Downloading the New ConfigurationUpgrading the Phone’s Software Locating the Latest SoftwareDownloading New Software to the Phone Deploying the Phones Using a Polycom CMA SystemBy a Polycom CMA System on Enabling Provisioning Using a Polycom CMA System Admininstration Settings Network Configuration CMA MenuDisabling Provisioning by a Polycom CMA System Checking the Status of the Polycom CMA System Changing VVX Specific Parameters on the Polycom CMA System For example, ftp//123.45.67.89/provisioningServer Deployment Guide for the Polycom VVX 1500 D Phone Troubleshooting the Polycom VVX 1500 D Phone CallingPolycom VVX 1500 D Display EncesUpgrading the Polycom VVX 1500 D Phone Phone’s Software onDeployment Guide for the Polycom VVX 1500 D Phone Configuration Files Configuration ParametersMaster Configuration File Configuration ParametersVoIpProt Call VideoLog Sec Reg ProvSetting Up an FTP Server Miscellaneous Administrative TasksSetting Up an FTP Server Deployment Guide for the Polycom VVX 1500 D Phone
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