Polycom SX-200 ICP, 72-1084-02, Mitel Networks 3300 Syslog Mode, Message type Errors Events Full

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SpectraLink Corporation

Configuration and Administration—NetLink e340/i640 Wireless Telephone

 

Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation

9.3Syslog Mode

A syslog server must be present on the network in order for the handset to send the log messages and have them saved. The syslog server will be found with DHCP option 7 if the handset is using DHCP. If static addresses are configured, the syslog server’s IP address can be configured statically in the Admin menu.

If the syslog server address is blank (000.000.000.000 or 255.255.255.255) or the handset is using DHCP and no option 7 is received from the DHCP server, the handset will not send any syslog messages.

Admin menu options:

*Disabled turns syslog off.

Errors causes the handset to log only events that we consider to be an error (see below).

Events logs all errors plus also some other interesting events (see below).

Full logs all the above plus a running stream of other quality information (see below).

The table below lists the syslog messages and which level of logging will produce them:

Message type

Errors

Events

Full

Failed Handoff

Yes

 

 

Successful Handoff

No

 

 

Security Error

Yes

 

 

Call Start/End

No

 

 

Audio stats

No

 

 

Audio error threshold exceeded

Yes

 

 

Radio stats

No

 

 

Radio error threshold exceeded

Yes

 

 

Yes

Yes

Yes

Yes

No

Yes

No

Yes

Yes

Yes

Yes

Yes

Yes (every 5 secs)

Yes

Yes (every 5 secs)

Yes

All syslog messages will include:

Date and time (to 1/100th of second) since handset power on (currently set to Jan-1 00:00.00)

Handset’s MAC address

Handset’s IP address

Sequence number

The table below lists the additional items in each Message type:

Failed Handoff

(Sent whenever the handset attempted to handoff, but failed trying.)

Failed AP MAC

Failed AP signal strength Current AP MAC Current AP signal strength Failure reason

PN: 72-1084-02-G.doc

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Contents Configuration and Administration NetLink e340/h340/i640 Wireless TelephoneMitel Networks 3300 and SX-200 ICP Copyright Notice Trademark InformationPatent Information Contact InformationTable of Contents Referenced Documents About This DocumentCustomer Support Hotline Icons and Conventions GatewayNetLink e340/h340/i640 Wireless Telephone Overview QoS and SecurityQuick Start Guide System Diagram Mitel Networks IP telephony server architecture exampleSystem Components SpectraLink Corporation WPA2-PSK NetLink Wireless TelephoneSpecifications DHCP, TftpDisplay Audio features Ringing and tonesIcon Icons shown in bold turns off when Startup SequenceEXT Predial Handset ModesStandby on-hook Active off-hookLine display NetLink Wireless Telephone DisplaysStatus display area Menu displayAdmin Menu NetLink Wireless Telephone ConfigurationOpening the Admin Menu Alphanumeric string entry Entering and editing Admin menu optionsTo Enter Press ESS ID Admin menuAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level WEPAdmin Menu Items 2nd Level 3rd Level Push-to-talk Essid Select either WEP Off or WEP On North America Europe except Spain and France Japan channels Standby menu item Nd Level Rd Level Th Level User-defined PreferencesStandby menu PBX4th Level Standby menu item 2nd Level 3rd Level Telephone Ring Auxiliary Ring Continuous Short Pulse Long Pulse Phone Options Channel Enable/Disable Audio Volume Tone V olume License Management Configuration ProcessRequirements SpectraLink Corporation CODECs Voice messaging accessMitel Networks VoIP Integration Factors Option MeaningSpectraLink Corporation Feature Programming 5220 key Feature Handset Shortcut Key Sequence Feature AssignmentFCN + Feature list Feature AccessLine appearances Hot desking SuperkeyResiliency Paging Testing a Handset Diagnostic Tools Run Site Survey7 b c Solving coverage issues Diagnostics ModeScreen M m m Screen Syslog Mode Message type Errors Events FullMAC AP MACCertifying the NetLink Wireless Telephones Conducting a Site SurveyNormal download messages Software MaintenanceUpgrading NetLink Wireless Telephones Message DescriptionDownload failure or recovery messages Access Point Problems Troubleshooting NetLink Wireless Telephone ProblemsConfiguration Problems NetLink Wireless Telephone Status Messages Message Description ActionMessage Description Action Do not Power OFF PBX Configuration Note DhcpLAN Message Description Action Maintenance Index