Polycom 72-1084-02 manual Certifying the NetLink Wireless Telephones, Conducting a Site Survey

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SpectraLink Corporation

Configuration and Administration—NetLink e340/i640 Wireless Telephone

 

Mitel Networks 3300 and SX-200 ICP and 5220 IP Phone emulation

10. Certifying the NetLink Wireless Telephones

Prior to determining that an installation is complete, test the handsets following the sequence given in the previous Testing a NetLink Wireless Telephone section and conduct a site survey mode test according to the directions given in the previous Diagnostic Tools section. Note any areas where coverage is conflicting or inadequate. Note any system difficulties and work with your wireless LAN and/or LAN system administrator to determine the cause and possible remedy. See the section NetLink Wireless Telephone Problems for clues to possible sources of difficulties. If any adjustments are made to the system, re-test the device in the same vicinity to determine if the difficulty is resolved.

The installer should not leave the site before performing installation verification.

These tests must be performed in typical operating conditions, especially if heavy loads occur. Testing sequence and procedure is different for every installation. Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to a SpectraLink service engineer.

The coverage test will also require you to put the handset in Site Survey mode and walk the entire coverage area to verify all access points.

10.1 Conducting a Site Survey

Conduct a Site Survey of the installation, by walking the site looking for interfering

802.11systems, adequate coverage and channel assignment, and correct AP configuration.

1.Referring to section 6.1 Run Site Survey, put a handset into Site Survey in the Any/Smry ESSID mode. Walk throughout the site checking for any expected APs or other ESSIDs.

2.Then, walk the site again, in MyID/Smry ESSID mode, this time checking that every location has adequate coverage (there should be at least one AP stronger than -70dBm in all areas) and has good channel allocation (at any point, the strongest AP shown should be on a different channel than the next best choice).

3.Finally, use the single AP (MyID/Detl) display to check each AP, to ensure it is configured for the proper data rates, beacon interval, 802.11 options enabled, QoS method, and security method.

4.Make any necessary adjustments to AP locations and configurations and repeat steps 1-3 until the Site Survey shows adequate coverage and correct configuration at every location.

The installation is not complete until these certification steps have been performed. Do not hand out handsets at a site that has not been certified.

PN: 72-1084-02-G.doc

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Contents NetLink e340/h340/i640 Wireless Telephone Configuration and AdministrationMitel Networks 3300 and SX-200 ICP Trademark Information Patent InformationCopyright Notice Contact InformationTable of Contents About This Document Referenced DocumentsCustomer Support Hotline Icons and Conventions GatewayNetLink e340/h340/i640 Wireless Telephone Overview QoS and SecurityQuick Start Guide System Diagram Mitel Networks IP telephony server architecture exampleSystem Components SpectraLink Corporation NetLink Wireless Telephone SpecificationsWPA2-PSK DHCP, TftpDisplay Audio features Ringing and tonesStartup Sequence Icon Icons shown in bold turns off whenEXT Handset Modes Standby on-hookPredial Active off-hookNetLink Wireless Telephone Displays Status display areaLine display Menu displayNetLink Wireless Telephone Configuration Admin MenuOpening the Admin Menu Entering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin menu Admin Menu Items 2nd Level 3rd Level 4th Level 5th LevelESS ID WEPAdmin Menu Items 2nd Level 3rd Level Push-to-talk Essid Select either WEP Off or WEP On North America Europe except Spain and France Japan channels User-defined Preferences Standby menuStandby menu item Nd Level Rd Level Th Level PBX4th Level Standby menu item 2nd Level 3rd Level Telephone Ring Auxiliary Ring Continuous Short Pulse Long Pulse Phone Options Channel Enable/Disable Audio Volume Tone V olume Configuration Process License ManagementRequirements SpectraLink Corporation Voice messaging access Mitel Networks VoIP Integration FactorsCODECs Option MeaningSpectraLink Corporation Feature Programming Feature Assignment 5220 key Feature Handset Shortcut Key SequenceFCN + Feature Access Feature listLine appearances Superkey Hot deskingResiliency Paging Testing a Handset Diagnostic Tools Run Site Survey7 b c Diagnostics Mode Solving coverage issuesScreen M m m Screen Syslog Mode Message type Errors Events FullMAC AP MACCertifying the NetLink Wireless Telephones Conducting a Site SurveySoftware Maintenance Upgrading NetLink Wireless TelephonesNormal download messages Message DescriptionDownload failure or recovery messages Troubleshooting NetLink Wireless Telephone Problems Access Point ProblemsConfiguration Problems NetLink Wireless Telephone Status Messages Message Description ActionMessage Description Action Do not Power OFF PBX Configuration Note DhcpLAN Message Description Action Maintenance Index
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