Polycom IP 301 Answering a Call, Call Hold and Resume, Multiple Calls on Hold, Microphone Mute

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Answering a Call

Using the Handset:

Pick up the handset.

Using Listen Mode:

Press the Answer soft key or the line key

().

Using the Headset:

Pressing will answer the call through an optionally connected headset. If headset memory mode is

enabled, pressing the line key () will do the same.

Incoming calls may be ignored by pressing the Reject soft key or DoNotDisturb during ringing. Note that Do Not Disturb stays active when the call is dropped and will remain so until toggled off.

In all cases, the active call will appear on the display showing call duration and destination.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indicated on the display. Press the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The LED on the phone lights up and a flashing microphone on the display indicates that the other party (parties) cannot hear you.

Microphone Mute applies to handset and headset modes. You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

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Contents User Guide Contents Modifications Part 15 RulesIntroduction Parts ListHandset & Handset Cord Network / Power Cable Power Adapter Polycom SoundPoint IP 300/301 SIPAC Power Option Installing SoundPoint IP 300/301 SIPConnecting Network and Power Source Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions DescriptionUsing Listen Mode Using SoundPoint IP 300/301 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteLocal Conferencing General Key UseSplitting a Conference Transferring a Call Call TimerEnding a Call Redial Volume AdjustmentCall Forwarding Do Not Disturb Headset Memory ModeTime and Date Call Lists Display ContrastRing Type See also Distinctive Ringing / Call TreatmentContact List Contact ListTo add or edit a contact To search for a particular contactMultiple Keys Per Line Speed DialMultiple Lines To change a Speed Dial assignmentMultiple Call Appearances Shared LinesTo listen to voice messages Voice MailDistinctive Ringing / Call Treatment Tures, Messages*,†Text Messaging Optional FeaturesPhone Reboot To read text messagesTo send a text message Menu , select Features, ConPresence / Status / Buddy Lists Tact ListPresence To view and change Presence settingsSelect Features, Presence Buddy Status To add a contact in the buddy listNo Display, Incorrect Display or Bad Contrast TroubleshootingNo Dial-Tone No RingingNo Audio on Headset No Response from Feature Key PressesDisplay shows Network Link is Down Class B Digital Device or Peripheral Safety and ComplianceInstallation Instructions ModificationsIndustry Canada IC Polycom Limited Warranty and Limitation LiabilityCE and Vcci Mark Exclusions Warranty ExclusiveService Agreements Limitations of LiabilityGoverning Law DisclaimerCopyright Notice Page Polycom, Inc Barber Lane Milpitas, CA
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IP 301 specifications

The Polycom IP 301 is a robust and reliable SIP (Session Initiation Protocol) phone designed for use in professional environments. It is ideal for individuals seeking a straightforward yet effective communication solution. This phone is particularly suited for small to medium-sized businesses that require a dependable device to handle everyday communication tasks.

One of the standout features of the Polycom IP 301 is its ergonomic design. The phone is equipped with a large, backlit LCD display, which provides clear visibility of caller ID, call duration, and dialing information. The user-friendly interface includes a set of programmable function keys and a convenient volume control, enabling users to navigate and adjust settings easily.

In terms of connectivity, the Polycom IP 301 supports Power over Ethernet (PoE), which simplifies installation by allowing the device to receive power and data through a single Ethernet cable. This feature not only reduces cable clutter but also ensures that the phone remains operational during power outages if connected to a UPS.

The device supports a variety of audio codecs, ensuring high-quality voice communication. Polycom’s renowned wideband audio technology enhances call clarity, making conversations sound natural and life-like. The IP 301 is also equipped with a built-in speakerphone and high-fidelity audio capabilities, enabling hands-free calls without compromising sound quality.

Another significant characteristic of the Polycom IP 301 is its compatibility with multiple SIP-based VoIP systems, making it a versatile choice for various business environments. The phone can be easily configured and managed through a web interface, allowing IT administrators to set up and maintain the device with minimal effort.

Security is another important aspect of the Polycom IP 301, as it offers features such as support for encrypted signaling and media, ensuring secure communication over the network. This is crucial for businesses that need to protect sensitive information during phone calls.

Overall, the Polycom IP 301 stands out as a solid choice for professionals seeking an efficient, user-friendly, and secure IP phone. Its combination of advanced audio technologies, ease of use, and thoughtful design makes it an effective solution for navigating the demands of modern business communication.
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