Polycom IP 301 manual Multiple Call Appearances, Shared Lines

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Multiple Call Appearances

Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, there is in an outbound call with Bob Smith. The second figure shows an incoming call from Jim Green. To answer this incoming call, put the

original call on Hold or press the key to access the new call. Soft key labels will be updated on the display with these options:

1.Answer this incoming call.

2.Reject the second incoming call.

3.Forwrd the incoming call to another extension.

Answering the incoming call places the origi- nal on Hold and refreshes the soft key labels as indicated (last figure).

If more than one call appearance is in use, one will appear on the display and the total number will be indicated by a counter at the top right corner of the display. For example, “2/3” indicates that the call on the display is the second one out of a total of three.

A user can also place another outbound call on the same first line. Press Hold during the first call and press NewCall to obtain dial tone for a second call.

Shared Lines

The phone supports shared lines*. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both.

The shared line icon changes to a moving icon when the line is in use remotely.

Calls on shared lines can be transferred, put on hold, or added to a conference.

*Shared lines are an optional feature configured on the server and may not be sup- ported on your particular system. Contact your system administrator to find out.

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Contents User Guide Contents Modifications Part 15 RulesIntroduction Parts ListHandset & Handset Cord Network / Power Cable Power Adapter Polycom SoundPoint IP 300/301 SIPAC Power Option Installing SoundPoint IP 300/301 SIPConnecting Network and Power Source Power over Ethernet PoE OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions DescriptionUsing Listen Mode Using SoundPoint IP 300/301 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteGeneral Key Use Local ConferencingSplitting a Conference Call Timer Transferring a CallEnding a Call Volume Adjustment RedialCall Forwarding Headset Memory Mode Do Not DisturbTime and Date Call Lists Display ContrastRing Type See also Distinctive Ringing / Call TreatmentContact List Contact ListTo add or edit a contact To search for a particular contactMultiple Keys Per Line Speed DialMultiple Lines To change a Speed Dial assignmentMultiple Call Appearances Shared LinesTo listen to voice messages Voice MailDistinctive Ringing / Call Treatment Tures, Messages*,†Text Messaging Optional FeaturesPhone Reboot To read text messagesTo send a text message Menu , select Features, ConPresence / Status / Buddy Lists Tact ListPresence To view and change Presence settingsSelect Features, Presence Buddy Status To add a contact in the buddy listNo Display, Incorrect Display or Bad Contrast TroubleshootingNo Dial-Tone No RingingNo Response from Feature Key Presses No Audio on HeadsetDisplay shows Network Link is Down Class B Digital Device or Peripheral Safety and ComplianceInstallation Instructions ModificationsPolycom Limited Warranty and Limitation Liability Industry Canada ICCE and Vcci Mark Exclusions Warranty ExclusiveService Agreements Limitations of LiabilityDisclaimer Governing LawCopyright Notice Page Polycom, Inc Barber Lane Milpitas, CA
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IP 301 specifications

The Polycom IP 301 is a robust and reliable SIP (Session Initiation Protocol) phone designed for use in professional environments. It is ideal for individuals seeking a straightforward yet effective communication solution. This phone is particularly suited for small to medium-sized businesses that require a dependable device to handle everyday communication tasks.

One of the standout features of the Polycom IP 301 is its ergonomic design. The phone is equipped with a large, backlit LCD display, which provides clear visibility of caller ID, call duration, and dialing information. The user-friendly interface includes a set of programmable function keys and a convenient volume control, enabling users to navigate and adjust settings easily.

In terms of connectivity, the Polycom IP 301 supports Power over Ethernet (PoE), which simplifies installation by allowing the device to receive power and data through a single Ethernet cable. This feature not only reduces cable clutter but also ensures that the phone remains operational during power outages if connected to a UPS.

The device supports a variety of audio codecs, ensuring high-quality voice communication. Polycom’s renowned wideband audio technology enhances call clarity, making conversations sound natural and life-like. The IP 301 is also equipped with a built-in speakerphone and high-fidelity audio capabilities, enabling hands-free calls without compromising sound quality.

Another significant characteristic of the Polycom IP 301 is its compatibility with multiple SIP-based VoIP systems, making it a versatile choice for various business environments. The phone can be easily configured and managed through a web interface, allowing IT administrators to set up and maintain the device with minimal effort.

Security is another important aspect of the Polycom IP 301, as it offers features such as support for encrypted signaling and media, ensuring secure communication over the network. This is crucial for businesses that need to protect sensitive information during phone calls.

Overall, the Polycom IP 301 stands out as a solid choice for professionals seeking an efficient, user-friendly, and secure IP phone. Its combination of advanced audio technologies, ease of use, and thoughtful design makes it an effective solution for navigating the demands of modern business communication.
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