Polycom manual Using the Advanced Features of Your SoundPoint IP 560 Phone

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Using the Advanced Features of Your SoundPoint IP® 560 Phone

This chapter provides operating instructions for the advanced features of the

SoundPoint IP 560 phone. This chapter contains instructions on:

•Using Multiple Call Appearances

•Using Text Messaging

•Using Buddy Lists

•Restarting Your Phone

To customize your phone, refer to Customizing Your SoundPoint IP® 560 Phone on page 2-1. To read about the phone’s basic features, refer to Using the Basic Features of Your SoundPoint IP® 560 Phone on page 3-1.

If you require additional information or assistance with your new phone, contact your system administrator.

Using Multiple Call Appearances

Each line on the phone can be configured to have one or more call appearances. More than one call appearances is useful if there is an active call and an incoming call arrives on the same line.

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Contents User Guide for the SoundPoint IP 560 Phone Trademark Information About This Guide User Guide SoundPoint IP 560 Phone Contents Troubleshooting Your SoundPoint IP 560 Phone Using the Basic Features of Your SoundPoint IP PhoneDisplays -6 Audio User Guide SoundPoint IP 560 Phone Viii Getting Started with Your SoundPoint IP 560 Phone Parts List Assembling Your SoundPoint IP 560 Phone Connecting Network and Power SourceAC Power Connecting the Handset and Optional Headset Attaching the Base Snap them together to lock the base to the phone Features of Your SoundPoint IP 560 Phone Getting Started with Your SoundPoint IP 560 Phone Hookswitch Before You Use Your SoundPoint IP 560 Phone Using the Navigation KeysUser Guide SoundPoint IP 560 Phone Customizing Your SoundPoint IP 560 Phone Appearance of Time and Date Configuring Basic SettingsDisplay Contrast Select Settings Basic ContrastBacklight Intensity Select Backlight On Intensity Select Settings Basic Backlight IntensitySelect Settings Basic Preferences Headset Headset Memory Headset Memory ModeRing Type Headset HookswitchSelect Settings Basic Preferences Language Select Settings Basic Ring TypeLanguage Support Graphic Display Backgrounds Select Settings Basic Preferences BackgroundsManaging Call Lists Adjusting the VolumeMuting the Microphone Managing Contacts Select Contact Directory Adding ContactsDo one of the following steps Press Select Corporate Directory Editing Contacts Placing a Call to a Contact Deleting ContactsSearching For a Contact Distinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls Supporting Multiple Lines System CustomizationsSupporting Multiple Line Keys Per Line Supporting Shared Lines User Guide SoundPoint IP 560 Phone Using the Basic Features of Your SoundPoint IP 560 Phone Placing a Call Do one of the following steps Answering a Call Duration and destination Answering When in Another Call Key will stop the ringing for that call Ending a Call Redialing a Number Putting a Call on Hold Call the first party Setting Up a ConferenceTo transfer a call on Transferring a CallTo transfer a call To perform a blind transfer Forwarding Calls Press and select Features ForwardUser Guide SoundPoint IP 560 Phone Dynamic Forwarding Assigning Speed Dial Keys Enabling Do Not DisturbAssigning New Speed Dial Keys Change the Speed Dial Index Using Voice MailMore voice messages are waiting at the message center User Guide SoundPoint IP 560 Phone Using Multiple Call Appearances Using the Advanced Features of Your SoundPoint IP 560 PhoneUser Guide SoundPoint IP 560 Phone Using Text Messaging Select Features Messages Instant Messages Presence Using Buddy ListsManaging Buddies Integrating With Microsoft Live Communications Server Press , then select Features Presence Buddy StatusRestarting Your Phone Select Features Presence Buddy Status Privacy ListPress , then select Settings Advanced Restart Phone User Guide SoundPoint IP 560 Phone Troubleshooting Your SoundPoint IP 560 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Audio DisplaysRegulatory Notices Polycom Limited Warranty and Limitation Liability Safety and Compliance Part 15 FCC Rules Safety and Compliance CE and Vcci Mark Index User Guide SoundPoint IP 560 Phone Index User Guide SoundPoint IP 560 Phone Index