Polycom 301, 300 manual No Audio on Headset, No Response from Feature Key Presses

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No Audio on Headset

Verify correct connections:

•Ensure the headset is plugged into the jack marked Headset at the rear of the phone.

•Ensure the headset amplifier (if present) is turned on and/or the volume is correctly adjusted.

No Response from Feature Key Presses

Verify phone is in active state:

•Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example.

• Press Menu followed by System Status and Server Status to confirm line is actively registered to the server.

•Reboot the phone to attempt re- registration to the server.

Display shows “Network Link is Down”

Verify LAN cable is properly connected:

•Check termination at the switch or hub (furthest end of the cable from the phone).

•Check that the switch or hub is operational (flashing link/status lights) or contact your system administrator.

• Press Menu followed by System Status and Network Status. Scroll down to verify LAN port is Active.

•Reboot the phone to attempt re- registration with the server.

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Contents User Guide Contents Part 15 Rules ModificationsIntroduction Parts ListIn-Line Power Option Installing SoundPoint IP 300/301 SIPConnecting Network and Power Source AC Power OptionAttaching the Base Connecting the Handset and Optional HeadsetFeatures Description Key DescriptionsUsing the Headset Using SoundPoint IP 300/301 SIPUsing the Handset Using Listen ModeMicrophone Mute Answering a CallCall Hold and Resume Multiple Calls on HoldTransferring a Call General Key UseLocal Conferencing Splitting a ConferenceRedial Call TimerVolume Adjustment Ending a CallTime and Date Headset Memory ModeDo Not Disturb See also Distinctive Ringing / Call Treatment Display ContrastRing Type Call ListsTo search for a particular contact Contact ListTo add or edit a contact Contact ListEdit Speed DialMultiple Lines Multiple Keys Per LineShared Lines Multiple Call AppearancesTures, Messages*,† Voice MailDistinctive Ringing / Call Treatment To listen to voice messagesTo read text messages Optional FeaturesPhone Reboot Text MessagingTo send a text message To view and change Presence settingsPresence / Status / Buddy Lists Page No Ringing TroubleshootingNo Dial-Tone No Display, Incorrect Display or Bad ContrastDisplay shows Network Link is Down No Response from Feature Key PressesNo Audio on Headset Modifications Safety and ComplianceInstallation Instructions Class B Digital Device or PeripheralCE and Vcci Mark Polycom Limited Warranty and Limitation LiabilityIndustry Canada IC Limitations of Liability Warranty ExclusiveService Agreements ExclusionsCopyright Notice DisclaimerGoverning Law Page Polycom, Inc Barber Lane Milpitas, CA
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301, 300 specifications

The Polycom 300 is an advanced conference phone designed primarily for small to medium-sized meeting rooms. Known for its exceptional audio quality and user-friendly features, the Polycom 300 aims to enhance communication in professional environments.

One of the standout features of the Polycom 300 is its HD Voice technology, which provides crystal-clear sound and ensures that every participant is heard clearly, no matter their distance from the unit. This feature reduces background noise and minimizes echo, making it an ideal choice for critical business meetings. The phone's full-duplex technology allows both parties to speak simultaneously without interruption, ensuring a seamless conversation flow.

The design of the Polycom 300 is both functional and aesthetically pleasing. It has a compact footprint, making it easy to place in various meeting spaces without taking up too much room. The intuitive interface consists of large, well-labeled buttons, making it easy for users to dial, mute, or adjust volume levels quickly and efficiently.

Connectivity is another area where the Polycom 300 excels. The device typically connects via an analog phone line, which makes it compatible with a wide range of telephony systems. It can also integrate seamlessly with various Voice over IP (VoIP) platforms, allowing companies to use their existing infrastructure without significant upgrades.

The Polycom 300 also supports additional features such as call transfer, hold, and redial, providing users with flexible options to manage calls more effectively. It can store multiple speed dials, making frequent contacts readily accessible.

Robust and reliable, the Polycom 300 is built for durability, ensuring it can withstand the rigors of daily use in busy office environments. Additionally, it often comes with a variety of accessories, such as external microphones, which can enhance audio capture in larger rooms.

In conclusion, the Polycom 300 is a versatile and efficient conference phone that offers a range of features designed to facilitate high-quality communication. Its advanced audio technologies, user-friendly interface, and flexible connectivity options make it a valuable addition to any business setting, enhancing collaboration and productivity.
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