NEC ND-70895 (E) system manual Start, Repairing Procedure for TCP/IP Link Failure Message 4-R

Page 104

MAINTENANCE

Fault Diagnosis

4.2.1TCP/IP Link Failure

For details of System Massage “4-R” and “26-V”, see Section 3.2.1 and 3.2.2 in this Chapter.

START

According to each fault situation, perform the repairing procedure referring to Table 6-4and Table 6-5. When Message “4-R” is displayed:

A

Table 6-4 Repairing Procedure for TCP/IP Link Failure (Message “4-R”)

ERRK

Detail information of ERRK

Check Item

 

 

 

01

TCP/IP connection is down for the TCP connection

Re-start the Host

disconnection from Host.

 

 

 

 

 

 

Incorrect text format is received.

[1] Check the software operation on the

02

 

Host side

 

 

 

 

[2] Check the LAN cable connection

 

 

 

0A

TCP/IP connection establishment is not completed for the

Re-start the Host

TCP connection disconnection ordered from Host.

 

 

 

 

 

 

TCP/IP connection establishment is not completed for the

[1] Check the TCP/IP transmission

 

TCP connection disconnection ordered from Host.

capacity on the UAP side is proper

0B

 

or not.

 

 

[2] Check the system operation on the

 

 

UAP side.

 

 

 

0C

According to Heart Beat function of Host, abnormal status of

Check system operation of the Host

the Host system operation is detected.

 

 

 

 

 

0D

Not used

 

 

 

 

0E

TCP port is released due to the detection of abnormal state in

Re-check the operation status of Host.

the TCP/IP port (such as B-level Infinite Loop, etc.).

 

 

 

 

 

0F~FF

Not used

 

 

 

 

When Message “26-V” is displayed:

Table 6-5 Repairing Procedure for TCP/IP Link Failure (Message “26-V”)

ERRK

Detail information of ERRK

Check Item

 

 

 

 

TCP/IP connection is down because the text is not transmit-

[1] Check the TCP/IP Transmission

 

ted continuously.

capacity on the UAP side is proper

01

 

or not.

 

 

 

 

 

 

 

[2] Check the operation status on the

 

 

UAP side is normal.

 

 

 

 

Incorrect text format is received.

[1] Check the software operation on the

02

 

Host side.

 

 

 

 

 

 

 

[2] Check the LAN cable connection status.

 

 

 

03

TCP/IP connection is released due to the TCP port discon-

Re-start the Host computer.

nection order from the Host.

 

 

 

 

 

04

TCP port is released due to the detection of abnormal state

Re-check the operation status of Host.

in the Host operation.

 

 

 

 

 

 

TCP/IP connection cannot be established due to the connec-

The number of allowed ports for application

05

use via TCP/IP must be 16 or less. Adjust the

tion port capacity over.

 

total port number within this range.

 

 

 

 

 

CHAPTER 6

ND-70895 (E)

Page 94

Revision 1.0

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Contents ND-70895 E Stock #Liability Disclaimer NEC America, IncNEAX2400 IMX Issue No NEAX2400 IMX OAI System ManualTable of Contents ND-70895 Etable of Contents Page iii Revision List of Figures List of Tables This page is for your notes General How to Follow the ManualConfiguration of this manual is shown in Table Introduction System Outline Explains the outline of the OAI systemSystem Outline Block Concept of MSF Concept of TMF Concept of ACF Concept of TCF Concept of NTF 11 Concept of RCF 13 Concept of ATF Join of Facilities and Application System Configuration Symbol Symbol Name Circuit Card Remarks Dual System Configuration of NEAX2400 IMX IMG 15 IP Dual System ConfigurationInterface with External Computer Circuit Card Interface ConditionsThis page is for your notes Installation Procedure Cable Connections with External Computer OAI Software Installation System DATA=OVERRIDE/LOADChange system data written in DM Asyd SYS1INDEX513 Assign the system data written in LDMAsydl SYS1 INDEX512 Upgrading OAI System from NEAX2400 ICS to NEAX2400 IMX This page is for your notes Commands This section explains the construction of each commandConfiguration of Commands for OAI System Configuration of Commands of the NEAX2400 IMX OAI SystemCommands This section explains the commands in used in the OAI SystemInterrelation among OAI System Commands Aadt Assignment of Announcement/Dictation Trunks TypeMsgt WaitDisconnect Timer = Impossible = Possible Announcement/Dictation Trunk Data Assignment TableAcno Assignment of Conversion Number Data AmnoLcno LrtdConversion Number Data Assignment Table Akyd Assignment of Key Data for Dterm Amno Assignment of Monitored Number MNONMI UCDMonitored Number Assignment Table Loac Aoac Assignment of OAI Access CodeKind OAI Access Code Data Assignment Table Aokc Assignment of OAI Key Code Related Commands List Up Lokc Kind = 1 OP-CODE = 128 ~ Kind = 2 OP-CODE = 192 ~OAI Key Code Data Assignment Table Operation Code Remarks Aspa Assignment of Specific Access Code Service Feature Index aSida OAI Dial Number Batch Transfer TMFAsyd Assignment of System Data MTC System Data Assign Table Equipped capacity of the Common Memory CM 1 ~ 4 MbyteCalled Number Display when forwarding to Attendant Console Calling and Intermediate Station Number indication = # key/* key No CPU Mounted Status of IP00/1Not mounted/Mounted System Data Assign Table HEX/ASCII Data BIT System Data Contents Dfln Display of Location Free Numbering LstnPstn RSCAsydn Assignment of System Data in NDM Asydn Asydl Assignment of System Data into Local DM LDM Example IP Address Example Subnet MaskDefault Gateway Address Office Data Design Procedure for Setting Basic Office Data for OAI System ASYD/ASYDLASYDL-SYS1 INDEX513 Hex LDM usageAkyd AokcAoac AnpdProcedure for Setting Office Data for OAI Services Using Conditions Abnormal Sequence SYS1 Index B6 1 OAI service is not availableAssignment Asyd System Data Call ID Notification Smfn for Isdn Functional Outline Isdn Caller’s Number Information ≤ n ≤ Text Mail Module TMMFacsimile Mail Module FMMAbnormal Sequence NEAX2400 IMX DLC TSW SYS1 Index TCP/IP Address Assignment from MAT Functional Outline SYS1 IndexName Display Functional Outline INDEX78 INDEX79INDEX241 Asyd SYS1 INDEX78Catching call from other internal line Called partyCcis B6 = 0 OAI Service is in service B6 = 1 OAI Service is not in serviceAsyd SYS1 Index B1 = 0 Name Display 8-digitOAI Fusion Assignment of System Data Data for OAI Fusion ASYDL/ASYDNINDEX533 FPC number of the node that has the standard VndmMultiple IPs Functional Outline III III PBX Example of Use of Facility on Fusion Network This page is for your notes Maintenance Maintenance System Fault Contents of Fault System MessagesSystem Message 4-R TCP/IP Link Failure 1. Print-out Format System Message 4-RTCP/IP Link Failure NEC ESD= MIS ACD System Message 26-VLAN Interface Error Report= OAI Fault Diagnosis Flow of Fault RepairDiagnosis from System Messages Repairing Procedure for TCP/IP Link Failure Message 4-R StartND-70895 Echapter Revision This page is for your notes
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