Clarity D703 My caller ID isn’t working, My telephone does not receive caller ID when on a call

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TROUBLESHOOTING

My caller ID isn’t working

•Caller ID is a subscription service.You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

•Your caller must be calling from an area that supports caller ID.

•Both your and your caller’s telephone service providers must use caller ID compatible equipment.

•If you subscribe to high-speed Internet service (DSL - Digital Subscriber Line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

My telephone does not receive caller ID when on a call

•Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

New voicemail and icon show on the display and I don’t know why

•Your telephone has voicemail indication. If New voicemail and appear on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

Thank you...

... for purchasing this Clarity amplified telephone.We hope you will enjoy using your new system.

If you have any questions regarding the operation of this telephone, please contact one of our Customer Service Representatives for prompt and useful information.

Phone: 800-426-3738

Fax: 800-325-8871

Email: claritycs@plantronics.com

Website: www.clarityproducts.com

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Contents D703 Table of Contents Directory Important Safety Instructions Packaging CONTENTS/LOCATION Installing Your Phone INSTALLING/CHARGING BatteriesHandset Overview RD/P Redial / PauseHeadset Jack Base Overview Handset Screen IconsHandset Menu Structure Handset Text Entry TableWriting Tips Handset Audio Operation Using Your Phone Make a CallTemporary tone dialing Answer a CallChain dialing Redial listFind the Handset Make an Internal CallMake a 3-way Conference Call Directory Add a New Directory EntryView a Directory Entry Search a Directory Entry by NameSpeed Dial Numbers Edit a Directory EntryDelete a Directory Entry Add a Speed Dial NumberMissed new calls indicator Caller ID DisplayDelete a Speed Dial Number Reasons for missing CID information View the Call Log EntriesStore a Call Log number into the Directory Delete an Entry in the Call LogHandset Settings LCD Language SettingsVoicemail waiting visual message waiting indicator Set Date and TimeBase Settings REGISTER/DEREGISTER Handsets Press Find on base 4 sec Then press # on handsetRegister a handset Please waitTroubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial outExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy cordless handset does not ring when I receive a call My telephone does not receive caller ID when on a call My caller ID isn’t workingPower Requirements Technical Information
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