Clarity E814CC manual TROUBLESHOOTINg, Caller cannot leave a message, SEArCHING is displayed

Page 56

TROUBLESHOOTINg

If you have difficulty with your corded base or cordless handset, please try the following suggestions.

The unit does not record new messages.

•Check that the power cord is plugged-in to a working electrical outlet.

•Ensure that the answering machine is powered-on.

The caller cannot leave a message.

•The answering machine is turned off. Check power switch.

•Message memory is full. Erase unnecessary messages.

I cannot operate the answering machine remotely.

•You are entering the wrong remote access code. Reset to default settings.

•You are pressing the dial keys too quickly.

•The answering machine is turned off.

•You are using a pulse telephone.

While recording an outgoing message or listening to messages, the unit rings and recording stops.

•A call is being received. Answer the incoming call and try again to record your outgoing message later.

No dialing tone when pressing <TALK> key.

•The phone cord of the answering machine is not plugged in. Check that the telephone line cord has been plugged into the back of the unit and the phone wall jack.

•The power cord is not plugged in correctly to an electrical outlet.

•The line is busy, as another handset is used.

•Wrong phone cord. Use the original phone cord supplied with the unit.

When connecting to a PBX, no and/or wrong connection after dialing.

• Dialing prefix is needed. Insert the correct dialing prefix.

“SEArCHING” is displayed.

• Answering machine is out of range. Reduce the range.

56

Image 56

Contents User Guide Page Important safety instructions Ensured when using this phoneImportant safety instructions Battery Safety INsTRUCTIONs Packaging contents/location Connecting corded base Connecting the Answering Machine base stationGetting to know your corded base Answering machine Base StationRinger Indication LCD DIsPLAY Memory KeysCLEAr/MUTE DiGIT Keypad 0-9, *, #REPEAT/Redial/Pause /rd/p UP keyForward/INTercom /int Down keyVolume down VOL Volume up VOL +Answer ON/OFF BoostLCD Display Icons Description Main Menu Ringers Set Date/Time Settings Sub menu Menu StructureText and Digit Entry Table Writing TipsUsing your corded base Make an External CallAdjust Earpiece and Hands free Volume Answer a CallEnd a Call During a callEmergency Call without main power Dial the number in a memory keyRedial Redial a number from the redial listUsing the corded base Private phonebook directory IdleAdd a New Directory Entry OK/MENU to enter the Directory menuView a Directory Entry Delete a Directory EntryAssign Speed Dials Caller DIsPLAY NETworK DEPENDENt View the CIDPress UP/DOWn to review the list of entries Store a CID Number into the DirectoryPhone SETtinGS Delete an Entry in the CIDDelete All Entries in the CID Set Date and TimeRinger Setup Change Ringer Volume and ToneSet the Dial Mode Set the Base LanguageSet the Home Area Code Set the Voicemail access number in Speed Dial locationSet the Key Tone Clear the voicemail icon on your screen On the cordless handsetOn the base Using the direct key Switch off the answering machineUsing the menu Answering SYstemOGM Settings Answering Machine MessagesRecord your Outgoing Message Announcement Record/play/delete personalized announcementIncoming Call Messages ICM RemarksRecord a memo on the Answering Machine Set the Recording Time of Incoming Message Answering Machine SETtinGSSet the Answer Delay Turn On or Off the Call Screening Change remote access codeSet the Outgoing Message Language Turn On of Off the Message Alert Tone Amplified Big Button Cordless Handset Cordless handset installation Connecting the charging base stationInstall rechargeable batteries Insert handset on base to charge batteriesGetting to know youR cordless handset 16 2VoLUME UP / DIrectory / SCRoLL UP VoLUME DOwn / Call LOG / SCRoLL DOwnRD/P REDIaL/PAUSE Mute / X removeALPHANUMERIc KEYPAD, * STAR, # Pound MicroPHONE TaLK on / FlashMenU / Select Speaker on/offHeadset Jack EARPIECe VoLUME UP / DIrectory / SCroLL UPVoLUME DOwn / DIrectory / SCroLL DOwn Audio boost feature is on Microphone is muted Menu Structure Writing Tips Keystroke tableUsing your cordless handset Audio Tone SettingsTo turn on this feature To turn off this featureMake a Call Call from the CID Call from the Redial ListTemporary Tone Dialing Chain dialingTo access a number in the directory while on a call To access a number in the CID history while on a callTo access the redial list while on a call To Review the redial list entryTo Delete a Redial Number To start the paging toneTo stop the paging tone Intercom Another HandsetDuring an external call Transfer an External Call from Handset to HandsetAdd a New Directory Entry Copy a number from redial listView a Directory Entry Search a Directory Entry by NameEdit a Directory Entry Add a Speed Dial Number Shows Directory emptyDial the Speed Dial Number Delete the Speed Dial NumberXX missed calls Missed new calls indicatorCaller id Display network dependent Reasons for missing caller ID information View the CID Entries Handset Settings LCD Language Settings Delete the Entire List of the CID Press MENU/SELECT to confirm. It displays Delete all calls?To manually turn off the new voicemail indicator Voicemail waiting visual message waiting indicatorClear voicemail indication Set the Date and TimeSet the Ringer Volume CID time synchronizationSet the Ringer Tone Set Key ToneTROUBLESHOOTINg No dialing tone when pressing Talk keyCaller cannot leave a message Cannot operate the answering machine remotelyCall does not work No displayMy cordless handset doesn’t work at all Cannot get a dial toneCannot dial out My cordless handset isn’t performing normallyMy cordless handset does not ring when I receive a call Experience poor sound quality when using the speakerphoneHear other calls while using my telephone My caller ID isn’t working My telephone does not receive caller ID when on a call Handset Charger base Technical specificationsCordless Handset