Clarity E814CC manual My caller ID isn’t working

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TROUBLESHOOTINg

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the tele- phone starts ringing.

The layout of your home or office might be limiting the operating range. Try moving the answering machine and cordless unit to another location.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service pro- vider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Completely remove then replace the battery. Place the cordless handset in the charging base. Wait for the cordless handset to reestablish its connection with the answering machine. Allow up to one minute for this to take place.

Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

My caller ID isn’t working

Caller ID is a subscription service. You must subscribe to this service from your tele- phone service provider for this feature to work on your telephone.

Your caller must be calling from an area that supports caller ID.

Both your and your caller’s telephone service providers must use caller ID com- patible equipment.

If you subscribe to high-speed Internet service (DSL– Digital Subscriber Line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

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Contents User Guide Page Important safety instructions Ensured when using this phoneImportant safety instructions Battery Safety INsTRUCTIONs Packaging contents/location Connecting corded base Connecting the Answering Machine base stationGetting to know your corded base Answering machine Base StationRinger Indication LCD DIsPLAY Memory KeysCLEAr/MUTE DiGIT Keypad 0-9, *, #REPEAT/Redial/Pause /rd/p UP keyForward/INTercom /int Down keyVolume down VOL Volume up VOL +Answer ON/OFF BoostLCD Display Icons Description Main Menu Ringers Set Date/Time Settings Sub menu Menu StructureText and Digit Entry Table Writing TipsUsing your corded base Make an External CallAdjust Earpiece and Hands free Volume Answer a CallEnd a Call During a callEmergency Call without main power Dial the number in a memory keyRedial Redial a number from the redial listUsing the corded base Private phonebook directory IdleAdd a New Directory Entry OK/MENU to enter the Directory menuView a Directory Entry Delete a Directory EntryAssign Speed Dials Caller DIsPLAY NETworK DEPENDENt View the CIDPress UP/DOWn to review the list of entries Store a CID Number into the DirectoryPhone SETtinGS Delete an Entry in the CIDDelete All Entries in the CID Set Date and TimeRinger Setup Change Ringer Volume and ToneSet the Dial Mode Set the Base LanguageSet the Voicemail access number in Speed Dial location Set the Key ToneSet the Home Area Code On the cordless handset On the baseClear the voicemail icon on your screen Using the direct key Switch off the answering machineUsing the menu Answering SYstemOGM Settings Answering Machine MessagesRecord your Outgoing Message Announcement Record/play/delete personalized announcementRemarks Record a memo on the Answering MachineIncoming Call Messages ICM Answering Machine SETtinGS Set the Answer DelaySet the Recording Time of Incoming Message Change remote access code Set the Outgoing Message LanguageTurn On or Off the Call Screening Turn On of Off the Message Alert Tone Amplified Big Button Cordless Handset Cordless handset installation Connecting the charging base stationInstall rechargeable batteries Insert handset on base to charge batteriesGetting to know youR cordless handset 16 2VoLUME UP / DIrectory / SCRoLL UP VoLUME DOwn / Call LOG / SCRoLL DOwnRD/P REDIaL/PAUSE Mute / X removeALPHANUMERIc KEYPAD, * STAR, # Pound MicroPHONE TaLK on / FlashMenU / Select Speaker on/offEARPIECe VoLUME UP / DIrectory / SCroLL UP VoLUME DOwn / DIrectory / SCroLL DOwnHeadset Jack Audio boost feature is on Microphone is muted Menu Structure Writing Tips Keystroke tableUsing your cordless handset Audio Tone SettingsTo turn on this feature To turn off this featureMake a Call Call from the CID Call from the Redial ListTemporary Tone Dialing Chain dialingTo access a number in the directory while on a call To access a number in the CID history while on a callTo access the redial list while on a call To Review the redial list entryTo Delete a Redial Number To start the paging toneTo stop the paging tone Intercom Another HandsetDuring an external call Transfer an External Call from Handset to HandsetAdd a New Directory Entry Copy a number from redial listView a Directory Entry Search a Directory Entry by NameEdit a Directory Entry Add a Speed Dial Number Shows Directory emptyDial the Speed Dial Number Delete the Speed Dial NumberMissed new calls indicator Caller id Display network dependentXX missed calls Reasons for missing caller ID information View the CID EntriesHandset Settings LCD Language SettingsDelete the Entire List of the CID Press MENU/SELECT to confirm. It displays Delete all calls?To manually turn off the new voicemail indicator Voicemail waiting visual message waiting indicatorClear voicemail indication Set the Date and TimeSet the Ringer Volume CID time synchronizationSet the Ringer Tone Set Key ToneTROUBLESHOOTINg No dialing tone when pressing Talk keyCaller cannot leave a message Cannot operate the answering machine remotely Call does not work No display My cordless handset doesn’t work at all Cannot get a dial toneCannot dial out My cordless handset isn’t performing normallyExperience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call Technical specifications Cordless HandsetHandset Charger base